Quality Assurance Customer Service

Crystal McCarthy

** ***** **** ****** ( Walterboro, South Carolina 29488 (

843-***-**** ( abmnz0@r.postjobfree.com

Summary of Qualifications

Highly organized and detail-focused Accountant / Bookkeeper with an

exceptional track record of accurately handling financial reporting in

deadline-oriented environments.

> Skilled in all aspects of recording transactions, posting debits and

credits, reconciling accounts, and ensuring accuracy and completeness

of data.

> Expertise in developing and delivering monthly, quarterly, and annual

financial statements for management within tight deadlines.

> Managed accounts payable and accounts receivable, generating invoices

and monthly statements for clients.

> Proven ability to identify and implement improvements to streamline

processes and increase efficiency and productivity.

> Excellent computer skills, 10-key by touch, and types 60+ wpm;

proficient with Microsoft Word and Microsoft Excel. Experienced in

QuickBooks, Creative Solutions, and UltraTax and able to learn

proprietary systems/applications quickly and easily.

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Professional Experience

Griffin, Beach & Company, P.A. - Walterboro, South Carolina

2007 - Present

Accounting Clerk

Manage financial transactions, posting debits and credits, producing

financial statements, and recording all transactions. Prepare management

reports and financial summaries using the Creative Solutions software

detailing company's financial status. Research and resolve billing and

collections disputes. Verify and post transactions to general ledger.

Reconcile and balance accounts and computed interest rates. Prepare

individual tax returns.

Bookkeeper

Manage weekly payrolls for at least 35 employees. File federal and state

payroll taxes. Manage accounts payable/receivable. Perform and generate

journal entries, bank reconciliations, trial balances, and deposits up to

$15,000, verify and balance receipts. Responsible for quarterly sales tax

returns. Generate invoices and statements. Track overdue accounts.

Key Contributions:

. Supported a significant increase in productivity levels by

streamlining accounting processes.

. Prepared and delivered to partners, under extremely quick

turnaround timelines, accurate monthly, quarterly, and

annual financial statements.

Crystal McCarthy

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Dayco Products, Inc. (Mark IV Automotive) - Walterboro, South Carolina

2002 - 2005

Quality Assurance Secretary

Arranged appointments with different Quality Assurance Managers from

various Automotive Companies such as General Motors, Ford, Chrysler and

Honda. Communicated with automotive companies and customers to address

inquiries and resolve issues. General office and secretarial support

functions served as requested.

Key Contributions:

. Improved processes for creating customer invoices, which

reduced overall timeframe for receiving payments.

. Excelled within a fast-paced environment, continually

taking on increased levels of responsibility.

West Corporations - Huntsville, Alabama

2003 - 2004

Customer Service Representative

Communicated with customers on a daily basis to address inquiries and

resolve satellite malfunctions. Collected payments from customers over the

phone. Verified customers with their various accounts for DirecTV.

Key Contributions:

. Demonstrated talent for quickly learning new tasks and

completing assignments ahead of schedule while maintaining

a high degree of accuracy.

. Contributed substantially to reducing outstanding accounts

receivables through improved collections processes.

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Education

B.S. in Business Administration, 2007

Oakwood University - Huntsville, Alabama

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