Manager Sales

THOMAS S. CURTIN

**** *** ****** **. ? Oakfield, Tennessee 38362 ? 731-***-**** ?

********@*********.***

Expertise

Hands-on manager with proven leadership abilities and a genuine commitment

to customer satisfaction. Extensive experience in warehouse management,

receiving, material handling, domestic / international transportation,

supply chain solutions, logistics, and freight payment. Excellent

management and problem-solving skills, analytical, proactive, and service-

oriented. Organized, detailed and thorough; excellent long and short range

planning skills. Well-rounded performer committed to continued excellence.

Experience Highlights

TRANSLINK SHIPPING, INC. - Memphis, Tennessee

2009

Business Development Manager

. Worked with owner and sales manager to increase sales in the Memphis,

TN market by focusing on the benefits of using Translink Shipping.

. Increased the awareness of Translink Shipping in the local market by

meeting with customers and showing them how we can help them increase

business and control costs.

. Located in the Memphis, TN market, I have been in logistics for 10

years with a progressive following of customers who import and export

to locations all over the world.

. Very knowledgeable of the importing and exporting process of many

products and have in house experience with The Sharper Image and

Kellwood Company.

Key Accomplishments:

. Worked with local Chicago operations staff and local Memphis, TN

customers to start new business.

. Closed 2 new big ocean accounts with in a short period of time with

Translink Shipping.

. Introduced a new written process of setting up new customers that

reduces possible operations errors.

DHL Global Forwarding - Memphis, Tennessee

5 Years

Sales Manager

. Produced SOP's for all new business and worked with customers and

internal operations to decreased misapplied charges, invoice errors,

and service failures which increased accurate billing, customer

satisfaction, and customer retention.

. Ensured that operations invoiced all shipment files with in 48 hrs of

delivery which decrease customer payment turn times and increase cash

flow for the office.

. Produced long and short range business plans for the regional sales

area that increased sales focus, visibility, and revenue for the

office and company as a whole.

. Worked closely with importers, exporters, and domestic customers to

increase compliance with government trade requirements and assisted

customer in areas of growth.

. Work closely with importers, exporters and domestic shippers to ensure

inventory was received on time and as scheduled which increased

customer satisfaction.

. Assist importers to become compliant with U.S. Customs rules and

regulations.

THOMAS S. CURTIN - Page 2

Key Accomplishments:

. Recognized as one of two sales persons in the central region for sales

person of the year in 2007/2008.

. Initiated weekly sales meetings with operations that increased

internal communication, customer retention, and increased new

business.

. Nominated by my piers to attend the DHL leadership training in Dallas,

Texas.

. Project leader for an account which ranks twenty-second in revenue in

the United States, by enticing customer with solid I.T. solutions and

program share of internal tracking system.

KELLWOOD COMPANY - Rutherford, Tennessee

2 Years

Warehouse / Inventory Control Manager - Midwestern Region

. Coordinated work flow into and out of the facility and monitored

employee performance.

. Managed and analyzed daily reports on work in process, inventory

scheduling, and order status that maximized on time warehouse

inventory deliveries and maintained 100% on time customer delivery

status.

. Provided supervision and structure to the team by clearly outlining

each job function and outlining expectations which fostered a

proactive mentality where the team strived to meet all KPI's.

. Participated in weekly managerial planning meetings with warehouse,

sourcing, and logistics staff where a priority hit list was developed

and distributed to ensure that all inventory was received in time to

meet predetermined customer start ship dates.

. Utilized the AS400 inventory management software system to run

reports, monitor shipment status, verify inventory levels, review

purchase orders, and update / verify shipping details.

. Reviewed all transportation service contracts and provided freight

payment staff with comprehensive rates that decreased invoice payment

cycle time, and decreased overpayments to transportation providers

substantially.

Key Accomplishments:

. Moved 20 Million dollars in inventory with a 100% on time delivery

rate to our customers.

. Reduced transportation budget 10% due to previous experience working

in the freight industry.

. Excellent ability to identify and resolve problems in a timely manner

with a team player mentality.

. Designed a web-based site that was utilized by outside vendors to

obtain our shipping requirements.

PANALPINA - Memphis, Tennessee

6 Years Total

Key-Account Manager

3 Years

. Personally acquired one of Panalpinas top revenue-producing accounts,

bringing in over 750 containers a year.

. Recognized by management for excellent account management; promoted to

Sales Manager with a substantial salary increase and bonus.

. Ensured proper payment of invoices by working with accounting

department.

. Consistently developed new business and expand established accounts

for air and ocean import/export.

. Build account relationships to increase sales and profitability for

both the company and its accounts.

. Obtain new business through networking, cold calling and leads through

customs liquidated entries.

. Additional duties include rate analysis, negotiations, sales

projections and numerous sales reports.

Key Accomplishments:

. Has doubled the revenue of an existing key-account within six months

of obtaining position.

. Significantly increased the customer base through dedication and first

class customer service.

. Developed a P.O. driven tracking system for customers - integrating

the customer, buyer, accounting, freight forwarder and vendor.

. Traveled to Asia with customer on buying trip. Visited Hong Kong

warehouses and went to main land China to participate in the Canton

Fair. Set up procedures with origin office to ensure customer

received inventory according to predetermined requirements.

THOMAS S. CURTIN - Page 3

Shipping Manager - The Sharper Image (With Panalpina)

2 Years

. Elected by top management to be the in house shipping manager for the

Sharper Image. In this role, I worked with the VP of product

development, buyers, merchandisers, warehouse staff, and international

manufacturers to coordinate inventory from overseas manufacturers and

to make sure they were sent out of the DC located in Little Rock, AR.

. Worked with the merchandising group on all inventory packaging to

ensure that the bar coding on master pack and consumer packaging for

each new product was set up prior to the inventory being received in

the DC.

. Participated in daily meetings with upper management to discuss and

review my inventory report where corrective action plans were

discussed and implemented based on the need of the company to meet

customer delivery dates.

Key Accomplishments:

. Made sure that freight arrived in time to be sent to our customers as

needed.

. Selected by management to work in the top account's warehouse and to

work with all levels of management to ensure that inventories were

received on time and shipped on time based on customer order dates.

. Recognized by management for excellent account management; promoted to

Sales Manager with a substantial salary increase and bonus.

. Ensured proper payment of invoices by working with upper management

and corresponding accounting departments to insure that the invoice

were accurate per the rates provided by freight providers.

Air Export Operations Manager (At Panalpina)

1 Year

. Managed all air export activities worldwide to include auditing

invoices, setting up SOP's, working with internal budget, training

staff, and providing top notch customer service.

. Serviced over 30 small to medium accounts, including Seiman's and ABB.

. Coordinated with airlines, truckers, and customers; coordinated with

the overseas office to get freight customs cleared.

. Prepared daily documents including master and house airway bills,

letters of credit, hazmat certificates and export declarations;

trained and monitored activities of all new personnel.

Key Accomplishments:

. Managed Air Export department and grew the department substantially.

. Increased revenue and accounts by 20% during tenure.

. Provided a smooth transition from a satellite office to a full service

freight forwarding office.

Education

UNIVERSITY OF NORTH TEXAS - Denton, Texas BBA in

International Business

Computer Skills

Windows XP MS Word Excel PowerPoint Lotus 1-2-3 NGC DOS AS-

400 Warehouse Management System

Professional Associations

Memphis World Trade Club, Past Board Member Memphis Area

Chamber of Commerce

Memphis Traffic Club North Mississippi

Traffic Club

Mississippi International Trade Club Hazmat Cert. /

DOT Regs.

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