SHARON SCHWARB **** Central Villa Ct, Essexville, MI 48732 ( 231-645-
**** ( abmnyn@r.postjobfree.com
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WORK EXPERIENCE_____________________________________________________
July 2009- MMSS Medical
Bay City, MI
Current Front Office Staff
. Electronic scheduling, referrals, multi-physician
practice
. All Bc/Bs E-Prescribing, Dr. First, Sure-Scripts
. Multi-line phone system
. Superior customer service, multi-tasking
. Data Entry, filing
. Write up prescriptions, dispense patient samples
October 2008- Northwestern Bank
Suttons Bay, MI
July 2009 Customer Service Representative
. Greet Customers, answer phones
. Document and process all financial transactions
. "I can Do That" Philosophy
. Marketing all services provided
. Jack Henry Office Sytems, Streamline, Word, Excel
May 2006- Suttons Bay Medical Clinic Suttons
Bay, MI
August 2008 Front Office Staff
. Greet Patients, answer multi-line phones, document
and process all phone calls to physicians via email
. Electronic scheduling for all services provided
(ultrasound, labs, x-ray, skin clinic)
. Refer and schedule all patient appointments to
surrounding medical facilities (Mri's, surgeries,
ultrasounds, etc.)
. Write up prescriptions, process prior authorizations,
dispense patient samples, file
. Work closely with staff to update and organize office
areas to run more efficiently
. Maintain and distribute all mail received, process
all records releases
. Marketing for all services provided
. Iatra Office Systems, Microsoft Word, Excel
June 2000- HealthQuest Physical Therapy Lake
Orion, MI
November 2005 Office Manager
. Manage all office employees, hire front desk staff,
train office staff for new locations
. Greet and schedule patients, answer phones, evaluate
patients' charts daily (i.e. prescriptions,
communicate with doctor regarding operative reports,
prescription/treatments, medication, etc.)
. Insurance verification
. Marketing clientele for new business prospects
. PTOS office systems, Microsoft Word, Excel
. HIPPA Representative
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EDUCATION__________________________________________________________________
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Cleary College Ypsilanti, MI
Legal Secretary
Associate Degree
Northwestern Michigan College
Traverse City, MI
Microsoft Office 2007 Word, Excel, PowerPoint
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