Michele A Szwarc
Romansville PA 19320
215-***-**** (c)
abmny3@r.postjobfree.com
SUMMARY OF QUALIFICATIONS
. Office Management, administration, operations and staffing experience
within many varied office settings
. Successfully demonstrated abilities in start-up situations
. Interviewing, training, supervising and motivational abilities.
Strong communication, organization and problem-solving skills
. Able to perform well in demanding environments and meet deadlines
. Process & Procedure Oriented
EMPLOYMENT RECORD
PANCOAST & CLIFFORD, INC. - West Chester, PA
November 2007- April 2010
Project Coordinator (New position within company)
. Worked closely with President, Vice President Construction, 3 Project
Managers and 8 Superintendents in getting projects started up. Set up
and maintained project files, maintained project files on Network,
correspondence files, reports and various documentation, eventually
leading to the close out and archiving of project files.
. Hired primarily to bring organization to the unorganized Project
Management Department.
. Instituted changes that implemented uniformity within the workplace and
the Project Management Department
. Revamped Outlook Directory for ease in finding pertinent information
. Principal responsible for inputting address info into Outlook and
Timberline programs for company use
. Assisted 3 project managers in daily coordination and organization of
construction projects
. Set up files for project (for Project Manager, Superintendent's use and
Department use)
. Processed incoming and outgoing project submittals
. Maintained Microsoft Outlook files and Sage Timberline Project files on
network
. Expedited startup, track receipt of and assembly of close-out documents
from subcontractors for Owner's Operation & Maintenance
manuals upon completion of project.
. Coordinated project permits
. Coordinated city and township licensing with subcontractors
. Maintained project manuals and files on all projects
. Followed up with subcontractors to get commitments/purchase order, etc.
returned for in-house processing
. Maintained the subcontractors requirements log in collecting all
pertinent information as required per project
. Updated and distribute project meeting minutes to all on project
distribution list
. Researched information on web as requested and required for submittals,
etc.
. Assisted PM in any other tasks necessary to get the team members and
jobsite office ready and organized to run effectively and
efficiently.
. Worked on LEED-information gathering and reporting for LEED projects
. Scanned, copied and printed construction drawings using OCE equipment &
software
. Maintained company phone directory
o Created and maintained Procedures Manual for my position (only
Project Coordinator in Company)
WEST BRADFORD ELEMENTARY SCHOOL: Downingtown, PA May 2006 -
November 2007
. Instructional Aide
Assisted teachers in classroom by working with children that needed extra
help with reading/comprehension skills
HOMEMAKER December 1994 - May
2006
. Box Tops for Education Coordinator - 3 years
. New Milford Community Events Committee member
. Girl Scout Leader
. Clean Community Volunteer
. School volunteer in various capacities
. Class Mom
. Home Owners' Association Representative
* Produced quarterly newsletter for homeowners
* Maintained and distributed Neighborhood List
UNIVERSAL LIFE AGENCY: Harris Park, NSW, Australia
April 1991 - December 1994
Office Manager/Personal Assistant
Assisted the Managing Director with all business and personal
administrative and secretarial requisites in this life insurance multi-
agency. Responsible for the successful operation of the office and daily
routines therein.
Duties included but were not limited to:
. Supervising staff (2)
. Delegating work to staff
. Administrator of computer network
. Monthly accounting/budget procedures
. Account payable and accounts receivable - both company and personal (had
signature on file for signing all checks)
Page 2
Michele A Szwarc
. Client administrator
. Petty Cash disbursement & reconciliation
. Monthly preparation of commission statements
. Phone system administrator
. Staff meeting minute taking and transcription
. Office equipment maintenance and repair
. Payroll
MAJOR ACCOMPLISHMENTS:
. Researched and purchased new Philips phone system
. Researched and purchased new Nashua photocopier
. Designed and implemented many systems to aid in the organization of,
aesthetic appeal and professional presentation of the office
. Motivated and guided staff with ways to organize daily routines to manage
time more efficiently
. Designed and implemented procedures manual for the office
. Implemented an appraisal system for yearly employment reviews
. Planned and ran company motivational conference - off site
Worked in a Consultant capacity from December, 1992 - December, 1994
maintaining the Managing Director's business and personal bookkeeping
records. Also prepared commission statements on a regular basis.
Liaisoned with corporate Accountant at tax time.
DR DANIEL FORTUNATO - Fort Lee, NJ
November 1988 - September 1990
Office Manager
Assisted the Doctor and held responsibility for all administrative,
operational and staffing activities for an office handling 150-200
patients/week. Interviewed, hired, trained and supervised office staff.
Obtained patient insurance information and handled all insurance matters
for all patients. Handled accounts payable and receivables for patient
files. Successful record of decreasing past-due accounts. Arranged and
scheduled patient appointments. Investigated the purchase and acquisition
of office supplies and equipment and the maintenance thereof. Represented
the doctor in small claims suits. Assisted doctor with screening seminars
at community health clubs.
MAJOR ACCOMPLISHMENTS: Initiated a chronological file system, implemented
a purchase-order system and daily-worksheet procedure, to reflect weekly
staff activity, collected 94% of all account receivables in 1989 and
participated in ongoing seminars regarding collections.
AARON GREEN COMPANIES: New York, NY February 1986
- February 1988
Office Manager/Executive Secretary
Assisted the President, Vice President, Controller and General Counsel in
handling all business and personal administrative and secretarial
requisites for this Real Estate Developer - R/E in United States and Canada
exceeding $100 million (commercial and residential property development).
Maintained office with respect to the following: employee benefits
administration, office supplies and business equipment purchasing, payroll,
travel itineraries, supervision of two secretaries and receptionist.
Computer system management (Stride Mini) as well as trouble-shooter in
resolving problems with the system, liaison with computer consultant when
necessary.
MAJOR ACCOMPLISHMENTS:
. Researched and selected new employee-benefits package which substantially
reduced premiums while increasing benefit coverage
. Researched and instituted the most appropriate long-distance phone
carrier and messenger service, which afforded substantial cost savings to
the company.
DAMON CREATIONS, INC. - North Bergen, NJ April
1983 - February 1986
Administrative Assistant/Purchasing Agent
Assisted the General Services Manager and Assistant Manager with all
business and personal administrative and secretarial requisites for this
men's apparel manufacturer. Purchased office supplies and furnishings,
performed monthly updates of company telephone lists, various mail-room
functions, maintenance of all the records for the company lease-car fleet
(40) as well as the company business machines. Also supervised the
clerical support personnel for this 400-person office.
EDUCATION:
Bergen Community College: Paramus, NJ - A.A.S. Executive Secretarial
Science, 1980
COMMUNITY SERVICES AND INTERESTS in USA and while in Australia
New Milford Public Events Committee - 1995 - 2001
Member of Bicycle Institute of New South Wales - 1991-1992
Treasurer of the Friends of the Sydney Festival, Inc. - 1991-1994
Site Supervisor for Clean Up Australia - 1991-1994
SKILLS
Microsoft Office Suite
Microsoft Word
Microsoft Access
Microsoft Excel
Typing 90 WPMI
Internet Savvy
Oce Printer/Scanner - software & hardware
Act & Timberline by Sage - Version 2008
Adobe Acrobat 8 Standard
Various Office Equipment - Gestetner DSM745 COPIER/FAX/SCANNER & PRINTER
Neopost SM22 Postage Meter Machine