Sales Manager
Resume:
A. ROBERT COUGHLIN
MEMPHIS, TN 38119
Cell 901-***-****
e-mail ************@*****.***
SUMMARY OF QUALIFICATIONS
. Over (25) twenty five years professional sales/management
experience involving all areas of the transportation and
logistics industry.
. Proficient at establishing and implementing management,
organizational and operational policies and procedures aimed at
cost efficiency and overall quality of operations.
. Budget development and administration; monitoring expenditure of
funds to assure conformance with fiscal objectives.
. Problem resolution, creative management and market analysis to
determine profitable areas for new development;
devising/implementing sales and marketing objectives.
. Hiring, training, supervising, and evaluating all levels of
personnel, including management.
. Building broad customer base, personally handling major
proposals and presentations for large projects, closing sales,
and maintaining client relations.
. Accomplished professional with extensive contacts within the
transportation and logistics community and analytical abilities;
excellent oral and written communications skills; experienced in
managing complex projects and producing under short deadline
conditions.
CAREER HIGHLIGHTS
Aug, 2009 - Present Traffic Consultants, Inc.
Vice President Sales
Responsible for the development of all marketing and new sales for
North America. Responsibilities include but are not limited to;
presentations to prospective clients of company capabilities for
freight audit, reporting and payment for all modes of transportation,
shipment planning and execution which includes rate negotiations which
assists clients in reducing their transportation spend and cargo
claims management capabilities. Develop quarterly semi-annual and
annual reviews with clients and handle all inquiries of additional
sales opportunities.
2000 - June, 2009 CONTINENTAL TRAFFIC SERVICE, INC. Memphis, TN
Director of Business Development
Responsible for new and existing client sales for all product
offerings.
Area of sales includes:
. Freight Bill Audit, Payment and Reporting
. Transportation Management Systems
. Logistics Management
. Strategic Logistic Planning
. Management Evaluation and Recruiting
. Market Research
. Third Party Analysis, Selection and Negotiations
. Carrier Rate Negotiations
. Carrier Management
. Supply Chain Management Software
Manager Transportation Consulting (1999-2000)
Responsible for the total development and implementation of new
product offering, Rate Negotiations/Carrier Management that resulted
in gross revenue of $250,000 the first year of operation.
Manager Data Entry (1996-1998)
Responsible for all aspects of the day-to-day operations of the
largest department within the Company. Hired all personal for the
department. Managed all department Assistant Managers and
Supervisors. Reduced operating costs on a per bill basis $.04 or
21.05% and improved quality of reporting data.
1993-1996 TRANSUS FREIGHT Memphis, TN
Regional Manager
Responsible for all aspects of the Memphis Regional Office of this
LTL
Carrier grossing approximately 114 million annually. Hired, trained
and
Coordinated the activities of 65 personnel involved in all areas of
administration, sales, operations and customer service. Counsel with
personnel on an individual basis and prepare evaluation reports with
detailed recommendations for improvements. Supervise all accounting
functions (payables and receivables) and evaluated analytical
reporting regarding profit and loss. Monitor budget variances and
implement plans to ensure conformance. Handled major accounts within
the region and developed new business. Inspected facilities and
evaluated administration at regular intervals, to insure quality
assurance and compliance with safety directives. Created marketing
strategies and coordinated the activities of sales representatives.
1985-1993 AAA COOPER TRANSPORTATION Milan, TN
Terminal Manager
Responsible for setting up new terminal in Milan Tennessee to service
West Tennessee. Hired, trained and scheduled all personnel. Managed
all department supervisors ensuring efficient overall operations.
Appointed Administrator for Quality Improvement Team for Northern
Region of the company.
AAA Cooper Transportation contd...
Regional Area Sales Representative (1987-1990)
Called on prospective accounts and presented proposals detailing the
benefits of using our services. Made group presentations and utilized
audio visual aids. Analyzed customer needs and created presentations
that directly addressed those individual needs.
. Received several awards for revenue increases.
1985. ALL SOUTH MOTOR FREIGHT
Sales Representative
Memphis, TN
1982. PUROLATER COURIER CORPORATION
Manager (1981-1982)
Shreveport, LA
Managed all daily operations and sales throughout Northwest Louisiana.
Operations Supervisor (1978-1981)
Dallas, TX
Responsible for all areas of daily operations for this terminal
coordinating approximately 150 drivers and supervisors providing small
package delivery service for Northeast Texas.
1978. ICG Railroad Memphis &
Jackson TN
Conductor & Brakeman
1967- 1971 United States Air Force
Sergeant E-4 at time of discharge
EDUCATION
UNIVERSITY OF TENNESSEE Knoxville,
TN
Bachelor of Science Business Administration
Marketing and Transportation
JACKSON STATE COMMUNITY COLLEGE Jackson, TN
Associate of Applied Science, Computer Science
PHILLIP CROSBY & ASSOCIATES Atlanta, GA
Quality College, Quality Education Systems, Facilitator for Quality
Work Groups
ORGANIZATIONS
TRAFFIC CLUB OF MEMPHIS
COUNCIL OF SUPPLY CHAIN MANAGEMENT PROFESSIONALS (CSCMP)
MEMPHIS/SHELBY COUNTY CHAPTER UNIVERSITY OF TENNESSEE ALUMNI
ASSOCIATION (BOARD MEMBER)
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