Customer Service Representative

Devin J Anderson

abmnvv@r.postjobfree.com

Cell: 801-***-****

**** **** ****** ******** ** #225

Holladay, UT 84117

SKILLS AND CHARACTERISTICS

Highly analytical thinking and talent for identifying, reconciling,

analyze, and comprehending complex financial statements and work processes.

Exceptional communication skills, effective verbally and in writing.

Organized and efficient, deadlines and quotas are always met. Flexible and

adaptable, able to prioritize and manage multiple tasks and assignments.

Outgoing "non-accountant" personality, friendly and courteous, ability to

relate to any co-worker. Goal driven and growth seeking opportunist with

leadership qualities and abilities.

EDUCATION

Utah State University, Offices of the Utah Association of CPAs, South Salt

Lake, UT

Masters of Business Administration began September 2009, will graduate

August 2011.

Emphasis in Accounting (Weekend Executive Program) 3.667 GPA

Utah State University, Logan, UT

Bachelor of Science, Graduated December 2007

Degrees in Accounting, Finance, Economics

WORK EXPERIENCE

Utah State Tax Commission, Salt Lake City, UT January 2008 -

June 2010

Tax Auditor II

. Led comprehensive audits of large variety of public and private

organizations including reconciliations of income statements, balance

sheets, depreciations schedules, and payroll withholding statements.

. Performed in-depth reviews of account payables and account

receivables, exposed to diversity of filing methods and procedures,

using sampling procedures when necessary

. Wrote up detailed audit report and summaries, including

schedules of assessments and workpapers that underwent managerial review

and had to be able to stand on own in court of law

. Educated taxpayers about industry specific laws and regulations

Utah State School of Accountancy, Logan, UT August 2006 - July 2007

Accounting 2010 & 2020 Tutor Lab Assistant

. Explained basic accounting principles to new college of

business students.

. Answered students questions involving accounting record keeping

processes and calculation procedures.

. Coached and critiqued accounting students in studying

techniques and working of homework problems.

Qwest Communications, Logan, UT May 2006 - January 2007

Customer Service Representative

. Assisted customers who wanted to set up new Qwest products or

change their existing Qwest services.

. Resolved customers concerns and requests.

Patriot Construction, Honeyville, UT June 2005 - May 2006

Construction and Concrete Worker

. Framed new million dollar houses in Park City and Brigham City,

Utah.

. Poured cement flat work, including basements, driveways, and

porches.

. Restored existing structures and remodeled homes and

businesses.

Mountain West Distributors, Salt Lake City, UT October 2002 -

December 2004

Sales Support and Customer Service Representative

. Assisted customers with product selection and orders, and

educated customers on new products.

. Resolved customers concerns involving the selling of products

to their customers.

. Trained new coworkers in the processing and completion of

orders

VOLUNTEER/LEADERSHIP/MEMBERSHIPS

Utah Association of CPA, student membership

Institute of Managerial Accountant, former officer of student chapter, Utah

State University, 2007

Volunteer Church Missionary, Samoa Apia Mission, 2000-2002, zone leader

over 15-25 missionaries

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