TRACY MCBAIN

**** *. **** *** ******

Chicago, Illinois 60615

773-***-****

abmnv9@r.postjobfree.com

SUMMARY

Energetic, customer-focused business professional with experience in the

information technology and consulting industries. Background includes

sales, business development, account management, and client relationship

building. Persuasive listener and communicator with strong interpersonal

skills that result in consistent revenue growth, and increased customer and

brand loyalty. Team player with the ability to develop, maintain, and

enhance customer relationships at all levels of the organization.

PROFESSIONAL EXPERIENCE

LIBSYS, INC.

2009 - 2010

Sales Manager

Sell IT solutions and professional services

ICMI

2009

National Account Manager

(Independent Contractor / Temporary Assignment)

Identified prospects, and sold consulting services to call centers

nationwide

INTERWOVEN, INC.

2008

Channel Sales Program Manager - Global Partner Alliances

(Independent Contractor / Temporary Assignment)

Organized and managed partner renewal and contract amendment process for

worldwide

alliance partners. Exceeded 2008 annual revenue target - achievement

106%

GRADUATE STUDENT

2004 - 2007

In graduate school part-time. Paid my own way - 100% of

tuition and associated costs

while in graduate school...

BRILL STREET + COMPANY, INC.

(2007)

Professional Services and Staffing Firm

Client Solutions Director

Prospected and cold-called to build new strategic executive

relationships. Positioned and

sold both long-term and short-term professional services, and

staff augmentation solutions

FISHER ROCK CONSULTING

(2005 - 2006)

Talent Assessment and Development Consulting Firm

Consultant

Managed global team of consultants. Facilitated and lead

employee training sessions.

Participated in interviewing and selection process for

managerial candidates. Conducted

performance assessments.

SUN mICROSYSTEMS, INC. 1997 - 2003

Partner Account Executive

Sold enterprise solutions. Managed and enhanced channel relationships

with integrators, distributors, and resellers. Responsible for 150+

partners, and $90MM in B2B sales revenue

in a six-state Midwest/Central region. Coached, mentored, and developed

new employees.

Quota Achievement: 105% (2003), 90% (2002), 135% (2001)

. Worked with key software partners - Oracle, SAP, Peoplesoft, Business

Objects,

I2, BEA, Ariba, Siebel, Broadvision, Retek, CA, Epiphany, Cognos,

Sybase, Informix,

PTC, Filenet, Documentum, JDE, BMC

. Created strategic marketing and business plans, defined target

markets, negotiated

pricing, conducted ROI analysis, analyzed trends and profitability

targets, developed

business cases, allocated resources, delivered presentations,

forecasted pipelines,

secured business, and rolled out project implementations

Accenture (formerly Andersen Consulting) Account Executive

Drove strategic relationship, and acted as both a direct and channel

Sales Representative.

Contributed $40MM to $170MM team goal in first year with the company.

Quota Achievement: 140% (2000), 101% (1999), 118% (1998)

. Led major technology initiatives and projects (ERP, CRM, SCM, BPO,

EAI, DW, PLM, ECM,

BI, SaaS, BPM and Data Mining) into financial services,

insurance, healthcare, retail, utilities,

manufacturing, automotive, government, education, and

telecommunications accounts

NCR Corporation/AT&T Global Information solutions 1991 - 1997

Account Executive

Sold PC, server, storage, software, and professional services to

major/corporate accounts.

Managed OEM relationship. Sold telecommunications and data

networking solutions.

Coordinated resources from independent business units and third party

vendors.

Quota Achievement: 115% (1997), 174% (1996), 107% (1995), 93%

(1994), 103% (1993)

EDUCATION

The Chicago School of Professional Psychology

MA - Business Psychology, 2007

DePaul University

Certificate - Telecommunications, 1997

The University of Illinois - Champaign/Urbana

BS - Business Administration: Major: Marketing, Minor: Finance, Cum Laude

Honors, 1991

HONORS & AWARDS

Sun SunRise (100%) Club Member NCR Century Point Club (100%

Club) Member

Sun Rookie of the Year Nomination NCR Quality Performer

Award

Sun Sales Rep of the Quarter NCR Blue Vase & Telco Cup

Awards

AT&T Network Systems SPOT Award

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