Thomas E. Bowser

**** ********* ******, ** *****

Phone: 501-***-**** ~ Email: abmnsu@r.postjobfree.com

Personal Description Loyal team player, committed to diversity, strong

time management and interpersonal skills, extremely

organized with strong leadership ability, self-motivated,

impeccable work ethic, and have the ability to work

independently.

Education Arkansas Tech University, Russellville, Arkansas

Major: B.S. Business Management and Marketing, December 2001

Professional Experience

June 2007- Rural Carrier Associate, U S Post Office,

Springdale, Arkansas

Present Responsible for sorting, delivering, and selling postal

services (ex. stamps,

money orders, etc) while on a specific rural route.

June 2006-

June 2007 Power Utilization, Office Specialist-Outsourced, J.B.

Hunt, Lowell, Arkansas

Responsible for customer service while negotiating with

customer to free

equipment and drivers that will increase utilization and

profit for company, make and communicate decisions to

correctly charge customers for delays,

handle a high volume of phone calls and obc message,

accurately document all charge and non-chargeable delay

events in and/or the order entry screen, knowledgeable of

the accessorial charge screen and Power Utilization

database, maintain weekly charge goals as well as team,

provide ability to communicate effectively with J B Hunt

drivers, company, employees, and customers.

Marketing Account Manager, J.B. Hunt,

Lowell, Arkansas

Provided critical billing and collection services to

customers, maintained contact and rapport with customer's

daily, compiled invoices and created spreadsheets,

researched documents by using several forms of

communications, and other duties as assigned.

June 2005- Loan Administration, Chambers Bank, Fayetteville, Arkansas

June 2006 Verified loan payoff amounts, reviewed credit lines/draws and

made credit/debit receipts, manually keyed loan documents

such as mortgages, insurance policies, privacy acts, credit

reports and various other items ready to be scanned which

allow authorized parties to review and/or process; filed

and stored loan documents in chronological order, sent

requested files to loan officers, checked loan payment for

errors, reviewed various loan applications for accuracy,

posted loan fees and names into various spreadsheet

documents, built new loan files and renewal documents, and

removed assigned maintenance projects.

Operations Clerk, Chambers Bank,

Fayetteville, Arkansas

Trained employees on ordering ATM or debit cards plus various

reports, trained employees on research done on microfilm,

checked a monthly debit card report for address changes,

researched customer checks and accounts according to court-

ordered subpoenas and/or businesses, completed return

checks report, calculated information on return checks and

ATM spreadsheet documents, verified information on ATM

records daily, verified customer credit information

including mailing addresses and resources, processed ATM

and debit cards, checked customer banking balances,

conducted transfer of monies over phone, monitored

financial statements and accounts, verified wires and

disbursements to federal government to allow other banks to

process and receive funds, reviewed various accounting

transactions daily, operated the company's switch board,

and other duties as assigned.

November 2004-

June 2005 Teller, Bank of the Ozark, Little Rock, Arkansas

Helped customers with current bank statements, clarified

statement concerns, settled teller drawers and supervised

vaults at closing time, counted weekly shipment from the

Federal Reserve, and answered calls for general banking

questions.

April 2003-

July 2004 Customer Service Representative, Arvest Bank, Fayetteville,

Arkansas

Assisted customers in getting familiar with the features

of all services offered, conducted tutorials and

provided customers with documentation for all account

usage and fees, accessed daily error logs for the branch,

knowledge of all upcoming and current marketing promotions

all with related products was also required also, opened

special savings accounts and bonds, researched customer

archives and disputes, and corrected banking errors.

February 2002 -

February 2003 Teller, Superior Federal Bank, Russellville, Arkansas

Trained new employees, solved daily computer errors,

handled loan applications, helped customers with current

bank statements, clarified statement concerns, settled the

teller drawers and vaults at closing, counted weekly

shipment from the Federal Reserve, and answered calls for

general banking questions.

Computer

Proficiency PeopleSoft, Windows, Microsoft Word, Excel,

PowerPoint, and

World Wide Web,

REFERENCES AVAILABLE UPON REQUEST

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