Information Technology High School

E r ic J. Strasburg

Phone: 605-***-**** *** *nd St SE

Email: *******@*******.*** Watertown, SD 57201

Objective

• Looking for a career in computer troubleshooting/repair .

Summa ry of Qualifications

• Willing to learn, hard working, responsible, and dependable

• Associate of Applied Science Degree in Information Technology PC Support/Networking

Emphasis

• 4 years experience in troubleshooting and computer repair

• Information Technology Diplomas-PC Support and Networking Technology

• Information Technology Certificates-PC Support and Network Technology

• 2007 ACT CAAP in Writing and Mathematics

•DCSE certified in Dell desktops, notebooks, and some servers

•Certified in IBM, Apple, and Sony computers

Work Experience

• 2 years as a Field Service Provider for World Wide TechServices

•1 year as a work study in IT my senior year of high school

• Internship at Arnold Public Schools

Relevant Skills

Troubleshooting

• Macintosh and Windows

• Printers

• Airports

• Networks

Software/Hardware

• Replace all types of hardware on Dell, Sony, IBM and Apple computers

• Operating Systems: Macintosh and Windows

• Microsoft Office

• Set up three computers for the security camera system at the school in Arnold

Data Entry/Documentation

• Made a network map of the school in Arnold my senior year

• Helped with a how to guide in my work study

• Helped with a help desk guide in my college class

• Documentation of everything I did in my work study for my supervisor

E ducation

2005-2007 Associates of Applied Science Degree in Information Technology

PC Support/Networking Emphasis

Mid Plains Community College

North Platte, NE 69101

1992-2005 High School Academic Diploma

Arnold Public Schools

Arnold, NE 69120

References

Nicole Badgley, District Technology Coordinator at Arnold Public Schools

78170 Drive 430, Oconto, NE 68860

Phone: 308-***-****

Email: ********@*****.***

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