Software Six Sigma

James A. Hall

*** ***** ****** **********, ** *0004

abmnq4@r.postjobfree.com 563-***-****

Education

Iowa State University, Ames, IA

. MBA, April 2010

. MS in Information Systems, April 2010

. GPA: 3.65/4.00

Brigham Young University, Provo, UT

. BS in Manufacturing Engineering Technology, April 2008

Experience

Iowa State University, USDA BioPreferred Program

November 2009 - April 2010

. Individually and as a team, researched & analyzed bio-based

companies/products meeting USDA specifications using

internet, contacts, USDA personnel, and software

applications

. Updated database information on a daily basis, increasing

number of publicly accessible bio-based products by an

average of two to three per day and reported on findings

IFMC (Iowa Foundation for Medical Care), Software Tester Intern

May 2009 - Aug 2009

. Performed testing and analysis, in team setting, of IFMC

software including security, user interface, databases,

reports, setup, and documentation with an extreme attention

to detail

. Submitted specialized reports on encountered bugs, ten to

fifteen reports per day

. Documented and reported process procedures and severity of

each bug resulting in increased efficiency and

functionality of developed software

Iowa State University, Postal & Parcel Services

2008 - 2009

. Processed 80+ outbound FedEx/UPS packages per day using

customized software services

. In conjunction with FedEx IT services, analyzed current

procedures and subsequently developed customized database

for repeat customers resulting in inc. customer

satisfaction & more consistent deliveries

Brigham Young University, Computer Operations Specialist

2006 - 2008

. In team environment, maintained computer support for Dept

of Continuing Ed., consisting of over 1,000 computers in

three locations with extreme attention to detail required

. Diagnosed computer software, hardware, and

network malfunctions & created daily

reports

NIS (Network Imaging Solutions), Supervisor

2005 - 2006

. Analyzed/improved assembly methods,

tooling, and test equipment

. Implemented lean & six sigma manufacturing

techniques while redesigning floor layouts

. Managed four assembly lines with 30+

direct reports

. Designed monthly reports for assembly lines, quality

control, safety, & delivery performance

Skills

. Advanced computer skills in CAD (Catia), Java, MS Word, MS

Access, MS Project, and MS Visio; basic knowledge of SQL

and Oracle software applications

. Certified in Microsoft Excel and PowerPoint

. Secondary languages: fluent Portuguese and basic oral and

written Spanish

Affiliations/Awards/Activities

. Engineered and manufactured, in team setting, electric

stream-lined vehicle to participate in the Bonneville Salt

Flats races. Anticipated speeds should exceed 150 mph.

. Eagle Scout Award, highest honor achievable in The Boy

Scouts of America organization

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