Management Manager

Track record of leadership, with excellent results in improving overall

performance, driving revenue, and creating profit growth. Expertise in

human capital management, training and deployment, and consulting.

Demonstrated ability to identify and troubleshoot critical issues

impacting workforce solutions.

Areas of Strength Include

PROFESSIONAL EXPERIENCE

HR Specialist & Diversity Outreach Coordinator

2007 - Current

Quad/Graphics, Inc

Quad/Graphics is a leading printer of catalogs, magazines and other

commercial products. As an industry leader they

take printing to the next level through service, quality and technology

innovations.

. Recruited and placed over 300 new hires over 6 corporate divisions

(domestic and international); including Sales, IT,

Accounting/Finance, Medical, and Creative.

. Reduced our agency spend by 34% in 2009.

. Decreased Time to Hire by 45% by completing new sales recruitment

initiatives in 10 months.

. Utilize media and technology to identify quality applicants and

devised creative solutions for recruitment.

. Consult with management as a Business Partner on relocation,

training & development plans for new hires.

. Negotiate and manage recruitment third party vendor contracts and

the Advertising budget for Talent Acquisition Group.

. Direct diversity dollars in excess of $15,000 per year to

organizations that promoted diversity initiatives.

. Develop yearly Diversity Plan as part of our Affirmative Action Plan

and effectively communicated with EEO partner within the

organization.

. Assist employees with benefits, payroll, FMLA, 401K, and other HR

needs while interfacing with internal departments and external

business partners.

Implementation Manager, Workforce Solutions Road Warrior

5/2005-9/2007

Staff Management (Seaton Corporation)

Staff Management is a total management solution for the classification,

acquisition and administration of contingent and direct hire labor. Staff

Management integrates management and workforce resources internal and

external to the client into a single management organization to accomplish

this mission.

. Increased performance by more than 10% based on contract rules by

successfully managing client objectives.

. Strengthen employee performance by 15% and overall productivity by

20% by leveraging product yield to create virtual training cells.

. Managed teams of 15-150 associates within manufacturing,

distribution, and customer services industries.

. Determine manpower requirements by analyzing turnover and staffing

levels.

. Deliver change by augmenting the delivery of each company's

initiative as they are stated in their company's mission.

. Facilitate short term and long term planning efforts to support

business initiatives that range from high level strategic planning

to more tactically oriented implementation support.

. Coordinate and conduct training needs assessments to deliver cost

effective, quality programs to build manager/staff capabilities and

adjust as needed.

. Developed work instructions and standard operating procedures to

help increase productivity for Fortune 500 clients like PPG,

Industries, Masterfoods, and Newell Rubbermaid.

Client Advisor- Retirement Services

8/2002-5/2005

American International Group (AIG Valic)

AIG Companies are leading providers of retirement services, financial

services, and asset management around the world.

. Consult with 45 plus clients daily regarding individual accounts,

retirement securities, including annuities. Specializing in special

withdrawals and loan processing.

. Complete complex fund transactions consisting of transfers,

allocations and distributions.

. Advise clients on loan applications and federal and state tax

implications related to disbursements and withdrawals.

. Train, develop, and coach new hires through the on-boarding process

using on the job training techniques.

. Participate in program management projects for CSP's with senior

management. Testing data tables for new versions of implemented

software and systems integration.

ADDITIONAL PROFESSIONAL DEVELOPMENT

MCI WorldCom

8/1996-7/2002

COMPUTER SKILLS AND ADDITIONAL CERTIFICATIONS & MEMBERSHIPS

. MS Office, Outlook & Lotus Notes

. Virtual Edge, StepStone, PeopleSoft, WebEx Workspace, & Quick Base,

. AIRS Certified Internet Recruiter (confirmed 2008) & Diversity

Recruiter (confirmed 2009)

. NBMBA Association Local Chapter Membership Chair 2009

. Metro Milwaukee SHRM & National SHRM Active Member 2009

EDUCATION

University of Phoenix- City Campus on Ground Locations

Master's in Business Administration - (3.61 GPA) Milwaukee, WI

B.S. Business Management- (3.48 GPA) Houston, TX

Kirkwood Community College

A.A., Liberal Arts (BA Transfer) Cedar Rapids, IA

SENIOR HR PROFESSIONAL

~Utilizing the voice of a company brand to build strong workforce solutions

~

Training & Development

> Organizational Development

> Team Building & Motivation

> Diversity & Inclusion

> Project Management

> Workforce Solutions

> Recruitment and Selection

> Process Improvement

> Supervisor I 10/1997-01/2002

> Trainer 06/1999-10/1999

> Management Trainee 01/1999-06/1999

> Customer Solutions Representative 05/1996-01/1999

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