Customer Service Manager

**** ***** **** ****** ****** arkansas

479-***-**** ( *******@*****.***

Rick aldridge

objective

[Seeking challenging and rewarding position where one's work

can and will make a difference.]

Employment

[October 2003 - May 2010] [Cryovac / Sealdair Corporation]

[Rogers, Arkansas]

[ SAP Master Data / Production Scheduling and Control]

. [ Instrumental in the implementations of SAP for this

facility with the responsibility of creating BOM & Routes for

all products produced. Schedule production daily thru the use

of MIMI a bolt on application program associated with SAP.

Main area of emphasis is to ensure materials are scheduled to

be produced for just in time production. Use backwards

scheduling going from due date at customer back to conversion

then back to printing and then back to either extruding in

house tubing or procuring tubing from another location. Work

daily with Customer Service Personnel, Sales Reps and Planners

at other company locations. Have been introduced to the basic

principles of APICS in Lean Manufacturing ]

Employment

[March 2000 - October 2003] [Superior Maintenance ] [Rogers,

Arkansas]

[ General repairs and remolding]

. [ Work consisted of all areas of homes repairs as well as

additions. Work also included some electrical and plumbing.]

Employment

[January 1999 - March 2000] [Wal-Mart] [Bentonville,

Arkansas]

[ ISD/EDI Support]

. [ Duties at that time included contacting Vendors who were

not yet receiving Purchase Orders and submitting Invoices

electronically and worked with them to help bring their

systems up so they could successfully transmit and receive

this information paperless. Was part of the successful Y2K

crossover.]

Employment

[December 1981 - October 1998] [Foot Locker / Kinney Shoe

Corporation] [Houston, Texas / Gautier, Mississippi / New

Orleans, Louisiana]

[ Athletic Retail / Manager Trainer]

. [ Managed Athletic retail location as well as supported area

manager with concerns within other locations. Responsible for

recruiting, interviewing, and hiring new management candidates

for all area locations. Daily duties included customer

service, sales, inventory control, training, and store

appearance ]

Education

[1974 -1977] [Elwood Community High School]

[Elwood, Indiana]

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