Lisha Nasipak

*** ******* *****

Elyria, OH *****

440-***-****

abmn8g@r.postjobfree.com

CAREER SUMMARY

SEASONED ADMINISTRATIVE / SERVICE PROFESSIONAL WITH 15+ YEARS OF EXPERIENCE

COORDINATING OFFICE MANAGEMENT AND SPECIAL PROJECTS WITH A HIGH DEGREE OF

EFFICIENCY. SERVED AS POINT PERSON FOR MANAGERS, SALES TEAMS, CLIENTS, AND

VENDORS TO ENSURE PROPER LINES OF COMMUNICATION. MAINTAINS EXCELLENT

COMMUNICATION SKILLS, PROBLEM RESOLUTION ABILITIES, AND A HIGH-LEVEL OF

CONFIDENTIALITY. HIGHLY ORGANIZED; ABLE TO MANAGE A DIVERSITY OF HIGH

PRIORITY PROJECTS IN A FAST-PACED ENVIRONMENT. WELL VERSED IN ALL ASPECTS

OF SUPERIOR CUSTOMER SERVICE. POSSESSES A POSITIVE ATTITUDE, VERY

PERSONABLE, AND COMPLETELY RELIABLE. A DEDICATED TEAM PLAYER THAT ENJOYS

LEARNING NEW PROCESSES AND WORKING IN A CHALLENGING ENVIRONMENT.

Project Management Excellent Communications Skills

Multi-Tasking Great Work Ethic

Detail Oriented Customer Focused

Problem Solving Quick Books

Team Leader MS Office

professional experience

BENDIX COMMERCIAL VEHICLE SYSTEMS, ELYRIA, OH 2005 - 2009

Bendix Commercial Vehicle Systems develops and supplies active safety

technologies, air brake charging, and control systems and components for

commercial vehicles throughout North America.

Administrative Assistant / Cell Phone Administrator

Responsible for the company wide cellular phone program

Managed all administrative functions of the IT Department

Created and managed database for cell phones. Purchased and made decisions-

400 cell phone users. Cut cell phone costs by 10%.

Provided administrative support to Director, Informational Technology and

IT Department.

Prepared professional presentations.

Managed corporate purchasing card.

Maintained department websites

Performed ISO9000 document control functions and prepared all updates with

proper documentation.

Coordinated meetings and travel arrangements. Completed expense reports for

management.

Tracked employee vacation and sick time in ADP system.

North American Benefits Network, Rocky River, OH 2003 - 2004

NABN provides administrative solutions to employers and their employee

health benefit plans focusing primarily on third part administration of

health claims.

Executive Administrative Assistant

Managed all administrative responsibilities for the Vice President of

Client Relations and the Customer Service Department

Prepared letters, proposals, presentations, and spreadsheets using MS

Office.

Responsible for general office duties and travel arrangements.

Mr. Handy Man, Avon Lake, OH 2003

Handyman service that caters to homeowners and commercial customers

Office Manager

Provided administrative support to the owner

Managed all office responsibilities including providing all levels of

customer service.

Maintained proprietary computer system which consisted of scheduling

appointments, payroll, accounting, and invoicing.

Office Team/Electrolux, Cleveland, OH 2002 - 3003

Electrolux North America manufactures home appliances and outdoor

equipment.

Administrative Assistant

Provided administrative support to the claims department

Prepared letters and forms/ Sorted and distributed mail

Faxed information to adjusters and investigators

Handled confidential materials concerning claim issues

Responsible for internal and external customer service

Liberty Mutual Insurance, Westlake, OH 1992 - 2002

Liberty Mutual is a diversified financial service company which includes a

multi-line property and casualty company.

Executive Administrative Assistant

Provided administrative support to the Regional Director of Business Market

Claims and the Claims Department

Typed memos and letters, narratives and numeric reports.

Maintained accurate records of salaries, appraisals, and other employee

related tracking information.

Completed background checks and new hire information.

Transcribed claimant witness statements.

Completed a large volume of special administrative projects.

EDUCATION

Administrative Assistant - Certificate Program -Joint Vocational School,

Elyria OH

COMMUNITY INVOLVEMENT

Volunteer with Craft Projects-Wesleyan Village Nursing Home, Elyria OH

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