Sales Customer Service

David A. Whitsett

*** ***** ****

Searcy, AR ****3

Phone: 850-***-****

Email: **************@*****.***

SUMMARY:

Motivated professional with a pioneering career reflecting extensive

experience in diverse market settings ranging from military defense to

medical/healthcare device. Consistently focus on achieving team goals while

formulating solutions to satisfy customer needs. Qualifications include

strong communication and organizational skills.

PROFESSIONAL EXPERIENCE:

DRS Technologies, Inc.

Ft. Walton Beach, Fl/

Systems Support Engineer

November 2004 - Present

Effectively maintain all hardware and equipment to program protocol.

Responsible for operating and maintaining various levels of support

operations for respective programs. Tasks include sustaining/enhancing

multiple control systems as they apply to given operational procedures in

tandem with defense system application. Furthermore, troubleshooting,

testing, and validation of user interface components specific to the

project. Maintain Top Secret Clearance.

Consignment Furniture Gulf

Breeze, FL

Sales/Services Associate April

2003- November 2004

Sell gently used and new furniture primarily through inside sales. Acquire

new sales through marketing and networking opportunities. Assist delivery

team with sales distribution to ensure 100% customer satisfaction. Manage

and maintain customer accounts. Meet and exceed monthly sales goals.

Onsite Dry-cleaning Ft Walton Beach, Fl

Customer Service/Sales Manager

September 2000- April 2003

Manage sales and services (residential/commercial accounts) for the

Panhandle Region. Manage 50+ new and existing sales accounts. Acquire new

business through cold calling, telemarketing, marketing leads, and outside

sales. Develop customer database for newly franchised organization.

Wal-Mart Pharmacy Ft Walton Beach, Fl

Pharmacy Technician

October 1993- January 2001

Top performing technician by achieving highest daily volume of

prescriptions filled (Pharmacy daily avg. 650-750). Consistently able to

capture highest volume for area/district pharmacies. Consult with patients

on specific medication interactions. Coordinate with physician offices on

prescription refill needs and medication verification. Responsible for all

third party members for insurance concerns.

U.S. Army/ Reserves USA

Medical/Pharmacy Technician

November 1990- December 1995

Direct and organize training for up to 65 healthcare professionals.

Responsible for filling orders throughout 200-bed hospital including rush

orders from emergency/operating rooms. Establish, organize, and sustain

quality control records for 20k+ account. Perform and operate pharmacy for

entire troop medical clinic.

EDUCATION AND TRAINING:

Bachelor of Science, Cellular and Molecular Biology/Pre-Professional

University of West Florida

U.S. Army Medical Specialist, Pharmacy Technician-Sterile Products,

National Emergency Medical Technician Certification

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