* ****** ***** **. **. Charles, MO ***** Cell
314-***-**** Home Email abmn4x@r.postjobfree.com
RUSSELL D. KLICKER
EXECUTIVE PROFILE:
Leadership expertise in building highly effective organizations.
Exceptionally skilled at optimizing resources to achieve challenging
business goals. Diversified experience working with virtually all
business functions. Excellent cross functional team building and
communication skills. Lean and Six Sigma experience in both office and
manufacturing environments. Member of Boeing's Aerospace Support Business
Excellence team that won the Malcolm Baldrige award in 2003.
CORE COMPETENCIES:
Organizational Theories and Practices . Operational Excellence . High
Performance
Leadership . Staff Development and Training . Highly Computer Literate .
Quality Systems Expert . Lean, 6 Sigma, FMEA, DMAIC . Internal Audit .
Regulatory Compliance. Customer Relations
ACHIEVEMENT EXAMPLES:
. Developed strategies, goals and environments to achieve multiple
successes such as Lean improvements which reduced flight simulator part
processing costs by 30%.
. Key member of Boeing/McDonnell Douglas post-merger team which created
efficiencies by developing several common Quality processes.
. Led Quality System implementation at several Boeing sites.
. Developed benchmarking processes which helped maximize learning and
partnering with other companies to facilitate improvement (key element of
Malcolm Baldrige).
. Established and maintained a Process Management infrastructure which
helped achieve business improvement goals by creating a focus on key
processes.
. Coached and participated on teams that worked closely with several large
and small sub-contractors to eliminate quality problems and increase
profits.
. Developed a records management process and software application now used
across Boeing to enable the quick and easy retrieval of Quality records.
PROFFESSIONAL EXPERIENCE:
2008- Present
Quality Manager -Integrated Defense Systems,
Ground Support Systems (GSS)
St. Louis, MO
500 employees, $200 Million in annual revenue. Products include mechanical
devices used to perform maintenance tasks and electrical/ Avionics Test
equipment used to test and assure aircraft mission readiness. Reporting to
the Director of Ground Support Systems. Currently improving the focus and
integration of Quality activities across GSS. Implementing Capability
Maturity Model Integration (CMMI) across the business unit and supporting
business improvement activities such as Lean and 6Sigma.
2004 - 2008
Quality Manager -Integrated Defense Systems,
Training Systems & Services
St. Louis, MO
2,000 employees, $350 Million in annual revenue. Major products include
classroom instruction, full motion flight crew training devices, and
networked training systems for military aircraft. Training Systems and
Services (TSS) also maintains training devices and schoolhouses for the US
and several foreign governments. Reporting to the VP of Training Systems &
Services (TSS). Organized and led improvement efforts across Quality,
Engineering, Finance and Global Trade Control.
1999 - 2004
Project Manager and Quality Systems Manager
Boeing Aerospace Support
St. Louis, MO
16,000 employees located in 170 global locations, $6 Billion in annual
revenue. Major market segments include aircraft maintenance, aircraft
modifications, training, and logistics services. Home Office position with
over-arching responsibility across all market segments.
1997 - 1999
Production Variability Reduction Coordinator
Boeing C-17 Program
St. Louis, MO
2,600 employees in St Louis, $820 Million in annual revenue. The C-17
Program in St. Louis produced the nose section, main landing gear pods and
cargo door for the C-17 Globemaster. Reporting to the C-17 Program
Director. Led several teams through productivity improvement projects
utilizing Cp, Cpk, DOE, FMEAs, etc. to achieve critical cost reductions in
order to meet customer's criteria for additional orders.
1987 - 1997
MC DONNELLL DOUGLAS
St. Louis, MO
Multiple Progressive Positions including Engineer-Scientist, Quality
Engineer and Group Manager. Led & participated in multiple studies and
improvement projects.
1983 - 1987
St Louis University
Student
1979 - 1983
Caterpillar Tractor Company
Mossville Engine Center
Mossville, IL
5,000 employees, $5 Billion in annual revenue. Major products include
engines for marine, heavy equipment, trucking, and power generation
systems. Union employee, responsibilities included tool grinder and cutter
set.
EDUCATION: NATIONAL GRADUATE SCHOOL
Master of Science in Quality Systems Management
(2008)
. Certificate in Lean & 6-Sigma Black Belt (2008)
ST. LOUIS UNIVERSITY - St. Louis, Missouri
B.S., Aeronautics, Aircraft Maintenance Management
1988
PROFESSIONAL
LICENSES, CERTIFICATES, ETC.:
. Boeing Lean, Six-Sigma and Design For
Manufacturing Assembly
. RAB Certified Quality Management Systems Lead
Auditor (8 years, ending 2001)
. ASQ Certified Quality Engineer and Certified
Quality Auditor (10 years, ending 2001)
. FAA Airframe & Powerplant License
. DoD Secret Clearance
MILITARY SERVICE:
1974 - 1977, USMC Marine Barracks, Security (Jungle Patrols) Subic Bay,
Philippines
1982 - 1985, Army Reserve, Helicopter Mechanic/Crew Chief, Scott Air Force
Base
Hobbies:
. Coaching Son's Baseball & Basketball
. Member of Cherokee Cornstalk Shooter's Society