GAUTAM ROY MBA, PhD, CSM
**** ******** ** ***** ** 75074 Tel. 316-***-****
email: abmn0e@r.postjobfree.com
SUMMARY
. More than 18 years experience in managing delivery to architect, design,
develop, deliver and support market driven and customer focused IT
solutions and supporting IT infrastructures
. Certified scrum master with passion and dedication to foster
understanding of Agile development and team adherence to the Agile work
practices to deliver tangible business outcomes
. Expert communicator and facilitator with great interpersonal skills -
effective in presentations, training, formal and informal interactions
with executive management, business leaders and technology professionals
. Entrepreneurial self starter capable of functioning with high efficiency
as a team leader and player
. Extensive knowledge and experience of relational, multi-dimensional
databases and data warehouses from conceptual, logical and physical
perspectives
. Considerable skills in construction, review, interpretation and
communication of Process flows, Entity Relationship and Data Flow models
. Knowledge and substantial experience in Client-Server, n-tier
architecture and managing scalability and deployment in ASP, Enterprise
and standalone systems
. Experienced in managing various aspects of the software development
lifecycle (SDLC) including requirements gathering, design, development,
testing, deployment and support
. Wide-ranging experience in managing process and artifacts in
methodologies such as Waterfall, RUP, Agile (Scrum, XP and Lean) -
frameworks and metrics for OPM3, ISO, CMMI, Six Sigma standards
. Strong skills in Software estimation - effort, time and budget - using
function point estimation (IFPUG 4.1), variant FP methods, Use Case
points, Agile COCOMO and story points
. Expertise in object oriented analysis and design (OOAD), unified modeling
language (UML), use cases, UI development, usage models, layout and
wireframes, test cases and user training
. Advanced quantitative skills in applying probability distributions,
statistical inference, ANOVA, MANOVA, regressions (GLM), Cluster
analysis, Factor analysis and simulations to drive quantitative
management decision making
. Strong knowledge and Experience of regulatory standards and auditing for
AML/BSA, SOX, COSO, capital adequacy Basel II standards, etc.
. Specialized experience and knowledge in financial risk management -
quantifying credit and market risk and applying advanced estimation
concepts like application of t-distribution and empirical distribution on
rate change probabilities, Monte-Carlo simulations, value at risk,
transition matrix, etc.
EDUCATION & CERTIFICATION
MBA - Case Western Reserve University, Cleveland, OH 2003
Concentration in Finance & Supply Chain Management - GPA-3.7
PhD in Applied Geochemistry, Osmania University, Hyderabad, India 2000
Certified Scrum Master (CSM)
IT SKILLS
Operating Systems: Windows 98, ME, 2000, NT, XP, Vista, UNIX, AS400/RPG
Databases: MS SQL Server, Oracle; DB2; MySQL; Hyperion-Essbase (multi-
dimensional); Teradata
Languages: SQL, PL/SQL, C++ / VC++, VB.Net, C#, JavaScript, XML, XAML,
Java
Productivity Tools: MS Office - Word, PowerPoint, Excel (VBA), Access;
MS Plan Enterprise, SharePoint, Live Meeting, Team
Foundation Server, Visual Studio; Adobe Acrobat, Photoshop;
VISIO, MS Project; Clarity, Open Workbench; TeamPlay;
Planview; Version One, Rally, Mingle;
Rational Suite -RequisitePro, Rose, ClearCase, ClearQuest;
Optimal Trace, Enterprise Architect; Test Manager, Software
Architect, WBI Modeler; CaliberRM, DefineIT, TestDirector,
QualityCenter, Jira
Data tools: SAS, SPSS, STATA; ErWin, LBMS; Informatica, Ab-initio; Crystal
Reports, Business Objects; SQL Server Integration Services
(SSIS), SQL Server Reporting Services;
ESRI ArcGIS; STORM, LogWare, Arena (Decision Modeling);
EXPERIENCE
Capital One, Plano TX Nov 2009 - present
Agile Coach/Project Manager
An agile coaching and project management role with cross-functional Agile
(Scrum) Teams in deployed in a onsite-offshore model to architect and
deliver the Mortgage Data Warehouse Program. The Mortgage Data Warehouse is
built in Terradata using Ab-Initio as the ETL tool consolidating data from
different Legacy Source Systems (resulting from Bank acquisitions) for
managing loss mitigation, credit risk, customer information system to
provide a 360 degree view of the customer and analytics for segmentation,
loyalty, rewards, pricing, etc, and regulatory compliance. The mortgage
industry standard (MISMO) compliant core (3NF) feeds; the presentation
layer integrates with the Bank and Card data warehouses in Teradata, a BI
layer using Business Objects delivers specialized reporting and a
specialized SAS data mart (SAS Dome) delivers advanced analytical modeling.
Project management is done in a transitional agile-waterfall mode with
Clarity as the principal tool.
Responsibilities:
. Facilitate interactions with customers, expert resources and stake
holders and process feedback to clarify business requirements and
define initial project scope and Sprint zero
. Play an active role in designing the Governance process flows for the
management and to ensure continued stake holder buy in
. Actively help and coach Product Owners in managing the Product Backlog
- explain the tradeoffs in Release Planning story and sprint goal
selection with respect to the velocity attained by teams
. Conduct and facilitate estimation sessions for the product backlog
item estimation (PBIE Story points) and the sprint backlog task break
downs and item estimations
. Coach and mentor the teams with respect to core scrum practices of the
daily standup, sprint planning, sprint demos, retrospectives and
maintaining the scrum board (information radiator).
. Mentor and help business systems analysts and data modelers understand
fundamental concepts of agile modeling, advanced financial concepts
and mortgage finance
. Conduct design storming for the logical and physical data models and
coach the teams in using acceptance test driven development
. Particiapate in model reviews for logical and physical models and
conduct Sprint retrospectives for the teams
. Maintain the product and sprint burndown charts for the teams and
report out on trends and expectations to stakeholders and management
. Maintain the impediments log, take proactive action in resolving or
escalating impediments and consolidate/update the Program risks and
issues register
. Present periodic reports to management and stakeholders on Agile
metrics like Business value delivered and cost incurred per Backlog
item and facilitate value based backlog prioritization
Octapace Consulting, Detroit MI May 2009 - Nov 2009
Agile Trainer
A leadership role in organization of training programs and imparting hands
on training to product owners, business/systems analysts, QA analysts and
project managers in utilizing Agile methods and best practices to improve
quality and time to market in delivering IT systems. Trained six on-site
off-shore cross functional teams in leveraging multiple tools and
technologies - both object oriented as well as database (conceptual,
logical and physical) and business intelligence -to develop, deploy and
support effective IT solutions and in BPO-Call Center settings.
Responsibilities:
. Coach and mentor the teams with respect to core scrum practices of the
daily standup, sprint planning, sprint demos and retrospectives
. Actively coach Product Owners in managing the delivered functionality
through the Product Backlog by Refactoring - Themes, Epics and
Stories
. Explain the tradeoffs in Release Planning story and sprint goal
selection with respect to the velocity attained by teams
. Explain and conduct working sessions on the product backlog item
estimation (PBIE Story points) and the sprint backlog task break downs
and item estimations in relation to conventional methods (Use
case/function points)
. Coach project managers in understanding the trade-offs between Triple
Constraint project management and Agile methods and managing
impediments risks and issues
. Explain the importance of maintaining the product and sprint burndown
charts for the teams and report out on trends and expectations to
stakeholders and management
. Train and demonstrate determining Agile metrics like Velocity,
Business value delivered, defects per sprint, etc reporting to
management and stakeholders and facilitating value based backlog
prioritization
. Explain the concepts of managing large scale programs through the
'scrum of scrum' approach
. Mentor and train business systems analysts, quality analysts and
developers to work together as cross functional teams, understand
fundamental concepts of agile modeling, design storming and
refactoring principles
CCH (a Wolters Kluwer business), Wichita KS Jan 2007- Apr 2009
Lead Designer
A key role in designing the NextGen version of an international market
leading software suite for Tax and Accounting firms - the full line
software will be completely scalable and marketed for a variety of
deployments including web-based ASP, Enterprise and a standalone version.
The ASP (.Net 3.5 standard) solution utilizes a SOA and is delivered
through a SaaS model. The solution was developed in a transitional
waterfall-scrum model using onsite-off shore teams.
Specific areas:
Workflow Management - made major contribution in meeting deadlines and
optimizing the design and delivery of the Next Generation software to
manage 360 degree workflows in CPA practices
Accounts Receivable and Billing - led all round efforts to design an
improved solution encompassing functionality from two market leading
legacy systems and provide core inputs for customer relationship
management
Criteria Builder - designed an improved visual SQL based analytics
builder for the NG suite and led data mapping and data migration
efforts from legacy systems - solution is now implemented.
Responsibilities:
. Mentor and Participate in core Scrum ceremonies Release Planning,
Daily stand-ups, sprint planning, sprint demos and retrospectives
. Facilitate story workshops and interactions with internal subject
matter experts (SMEs), customers and system integrator consultants to
capture the core functional requirements of the relevant modules
. Examine the detailed functionality of the two principal legacy systems
(Practice Advantage and Practice Management) with respect to the
modules under design to reconcile and elicit functional requirements
. Explain functionality and conduct design storming sessions to provide
guidance to off-shore development teams
. Participate and review the data model and standardized data
representation for the suite
. Participate, review and mentor other analysts in structured analysis
of functional requirements and elucidation through UML 2.0 activity
diagrams and use cases to complete system requirements specifications
(SRS)
. Participate in the design of the user interface (UI) and maintain the
standardized UI documentation
. Review the UI design and definition of the XAML for effective user
communication and experience
. Provide key inputs in database development from conceptual and logical
perspectives and maintain the data definitions supporting the
functionality
. Coordinate the efforts of the design and testing teams by maintaining
maintain traceability in Caliber RM and other requirements
documentation
. Participate in architectural and code review sessions (weekly Practice
coordination meeting) to optimize the delivered solutions
. Review help and user documentation to effectively communicate the
product functionality in end users training materials
. Training call center support groups to effectively handle calls and
trouble shoot customer issues
Visteon Corp., Van Buren MI; Apr.2006-Dec.2006
BI Project Manager
Played a key role during in managing delivery on the Data Warehouse
Enhancement Program, for the leading automotive global supplier, that
involved consolidating data from multiple sources, architectural
optimization, design and development of analytical business intelligence
solutions. The development approach followed an onsite-offshore extreme
programming (XP) model.
Specific areas:
Multi-dimensional database - led the design effort for understanding
business requirements and delivering a multi-dimensional database
within the analytics data warehouse by consolidating information from
multiple transactional databases (B2B and B2C), data warehouses and
ERP systems deployed by the company.
M&A and Marketing forecast models - key role in design, development
and calibration multiple internal forecasting and segmentation models
- the models (SAS and Essbase) are currently in use by the M&A and
Marketing divisions.
Responsibilities:
. Facilitate meetings with the key customers and stakeholders to
understand and clarify business requirements
. Periodic presentations of progress, metrics and demonstrations of
developed solution to sponsors and stakeholders
. Hands on role with the client's analytical staff to elicit, prioritize
and clarify requirements for complex analytical models
. Key role in prioritizing requirements and scope to develop and
communicate the release plan
. Analyze and re-factor the release plan, create and continuously update
the iteration plan
. Identify, present and create stakeholder consensus for standard
acceptance testing criteria
. Facilitate implementation through Test Driven Development (XP)
methodology to accelerate project deliverables
. Mentor and aid in devising effective pair negotiation and pair
programming between onsite and offshore pairs
. Supervise documentation of the data requirements and facilitate in the
design meetings for the transactional and multi-dimensional databases
. Lead and participate in the data modeling efforts, standardization
and conduct model reviews
. Lead role in communicating and clarifying with architects and
developers to ensure timely delivery of proof of concept (POC) and
prototype solutions
. Demonstrate and communicate the efficacy of proposed methodology and
solutions to business managers and retain continuous sponsor buy-in
. Maintain estimates of resources, effort and time and regularly present
metrics to management.
. Key role in anticipating, identifying and managing risks associated
with the projects through appropriate and timely risk mitigation
efforts.
. Coordinate all quality assurance efforts, UAT and end user training to
ensure a smooth hand over of the new solutions
Option One Mortgage Corporation (A subsidiary of H&R Block), Irvine CA;
Feb.2005-Apr.2006
Senior Project Manager
This role involved managing delivery and stakeholder expectations,
coordinating development, hands on design (including SAS models for default
and prepayment behavior) of multiple in house process improvement and
product development project initiatives under the Capital Markets Program
for the leading Sub-Prime Mortgage originator. The development was managed
in a transitional waterfall-agile environment.
Specific areas:
Mortgage Pricing - led the project team to design a subsystem to
provide real time product price matrices and drive product innovation
based on customer segmentation and quantitative risk models to
increase subprime mortgage loan originations - project developed using
an onsite-offshore model and implemented successfully.
Loan reserves (SOX compliance) - delivered the process and technology
to maintain tracking and audit trail for non-performing loans, obtain
a provision for loan losses in compliance with Sarbanes-Oxley Act of
2002.
Mortgage Portfolio Optimization - led team to develop a system to
implement standardized multi-objective non linear optimization
(Simulated Annealing) technique in constituting optimal loan
portfolios for given aggregate risk characteristics leveraging data
from transactional (origination and servicing) databases as well as
data warehouse repositories - provided the capital markets management
improved choices to portfolio loans, securitize or sell whole loans in
the capital markets
Responsibilities:
. Interface with and facilitate productive interactions with end users,
sponsors, subject experts and stake holders to finalize the scope of
the project
. Lead the effort in documentation of existing process flows, identify
process gaps and elicit efficient requirements for solution design
. Review the constructing the process flow diagrams, data flow diagrams,
activity diagrams and use cases for the proposed system
. Participate in refining data requirements and constructing the optimal
data model from the conceptual, logical and physical perspectives
. Hands on participation with client's analytics group in modeling and
testing models
. Participate and review the GUI design and definition of the XML
schemas to effectively communicate financial data
. Coordinate in the design and testing of the analytics required and
demonstrate prototype solutions to management
. Key role in refactoring business requirements to constitute the
product backlog
. Facilitate communication of business requirements to the architects
and Scrum team and ensure efficient design and development
. Principal role in maintaining product and sprint backlogs and
reporting to management to ensure continued buy-in from project
sponsors
. Play a key role in anticipating, monitoring and managing risks and
dependencies to remove impediments
. Ensure quality and lead the quality assurance efforts in preparing
test strategy, reviewing test scripts and scenarios - continuously
incorporating user feedback
. Coordinate the effort in user acceptance testing, incorporating user
feedback and end user training
. Ensure complete documentation of the system, publication of multiple
product brochures and related marketing material and delivery on time
and within budget to the satisfaction of the client
SBK Brooks Investment Corp., Cleveland OH May 2003-Feb. 2005
Financial Project Manager
A program management role at an investment bank included managing multiple
projects encompassing end to end activities - form the trading floor
through the middle office to the back office. Advanced analytics and
quantitative methods were used (SAS was among the principal analytical
tools) to arrive at the statistical models for the systems together with
structured Monte Carlo and quasi Monte Carlo simulation methods:
Specific areas:
Marketing Database - led team to identify data requirements and
consolidate firm's marketing database, facilitating effective
analytics to segment customer base, determine loyalty, rewards and
risk tolerance, identify and categorize prospects resulting in 10%
increase portfolio related trading volume.
Trading system - led project to research and design an integrated
system with VOIP based trading calls, quality observation (NICE), STP
trade clearance. trading algorithms and adequate disaster recovery
provisions the firm's offices in Cleveland, New York and Chicago -
increased daily trading throughput by 12%.
Hedging Model - led an internal/offshore development team to prepare
and implement cross hedging models for firm's fixed income inventories
using Treasury futures and options.
Pricing Municipal New Issues - designed and delivered to the trading
desk a customized pricing system for municipal new issues and
structuring cash flow scenario to match client needs using Munex
software.
Responsibilities:
. Make pre-sales presentation to client's to top management and obtain
sponsor buy-in for the project
. Analyze the existing system and identify gaps through interaction with
end users, stakeholders and sponsors to define the scope of the
project
. Present portfolio progress and demonstrate deliverables to retain top
management buy in and continued sponsor support for the program
. Continuously monitor metrics and progress and present to the capital
markets and portfolio management executives
. Design the process flow, data flow, activity diagrams and use case for
the proposed system
. Develop and standardize the data models to deliver optimal
functionality just-in-time.
. Develop the required analytics for the estimation of the cross hedge
including historical simulation and structured Monte Carlo simulation
(SMC)
. Maintain Estimates, WBS, resource requirements and deployment, costs
and risks for the project.
. Develop timeline, set project milestones and ensure on time delivery
for the duration of the project.
. Prepare and evaluate of RFI, RFP and RFQs for budgeting, vendor
evaluation and selection
. Coordinate and monitor complete end to end deployment and testing of
software, hardware and network resources
. Prepare training and marketing materials for fund managers and sales
persons to utilize the system and present the analytics to prospective
clients
. Ultimately responsible to deliver the project in time and within
budget
The Benedict Group Inc., Cleveland OH May 2002- May 2003
Senior Project Manager
This assignment involved architecting and managing the program to deliver
process improvement and the supporting technology improvements in the
organization delivering hardware and software educational resources. The
delivery was managed using an onsite off-shore iterative model:
Specific areas:
Student Centered Learning - researched, evaluated technology
alternatives and developed an optimal solution for developing an
interactive web based instructional medium including VOIP for
interactive tutoring and publication of online teaching materials and
testing.
Computers For Education - led project to optimize logistic sourcing
and delivery process for delivery and support of hardware resources
including refurbished computers for inner city schools reducing
operating costs by 6.5%.
Responsibilities:
. Interface and facilitate interactions with end users, sponsors,
experts and stake holders to finalize the scope of the project
. Documenting existing process, gaps and identifying the requirements
and the proposed solution
. Make pre-sales presentation to client's to top management and obtain
sponsor buy-in for the project
. Supervise and review construction the process flow diagrams, data flow
diagrams, activity diagrams and use cases for the proposed system
. Participate and supervise in the construction of the optimal data
models for the functionality delivered
. Develop the data model and solution to implement an iterative optimal
solution algorithm for logistical optimization of operations
. Supervise design and testing the analytics and present proof of
concept (POC) to top management
. Communicate design to the architects and developers to ensure
efficient design and development
. Maintain estimation, work breakdown structure, resources, costs and
risks for the project
. Ensure quality and lead the quality assurance efforts in preparing
test strategy, test scripts and scenarios - incorporating user
feedback
. Leading the effort in user acceptance testing, incorporating user
feedback and user training
. Supervise documentation of the system and delivery on time and within
budget to the satisfaction of the client
NETHERLANDS COLLABORATION PROGRAM, Hyderabad, India 1990-2001
Project/Program Manager
Played a leadership role in multiple project and program management
assignments to manage the architecture and delivery of IT Strategic
solutions for an International collaborative venture. The programs were
aimed at working with India's large Public Sector organizations in an
attempt to realize increased productivity and process efficiency and
facilitate Privatization. The key objective of the collaboration was to
drive process improvements by leveraging information technology and data
driven solutions. My role in the program was to take full responsibility
for managing the architecture, design, customization and deliver solutions
to the following major clients:
Client: NATIONAL THERMAL POWER CORPORATION (India's Energy Industry Leader)
Specific areas:
Acquisition Models - led the project team to design a data model,
develop a consolidated data warehouse and data mart to deliver a
valuation, target selection and metrics generation models to select
State Electric Board acquisition targets - implementation added $10
million to company's annual revenues.
Environmental Management Metrics - led the project to develop process
models, data acquisition and development of data warehouses - design
and deliver analytics, statistical (SAS) models and spatial (GIS)
models and metrics with multiple teams to document, reengineer,
monitor, report on the client's environment management processes - the
implementation helped gain ISO 14000 certification
Client: NATIONAL MINERAL DEVELOPMENT CORPORATION
Exploration Risk Minimization - led multiple project teams to design
and develop multiple data warehouses and deliver geo-statistical (SAS)
models and spatial (GIS) models to minimize risks in gold, diamond and
precious metal exploration - creating annual savings of $3.6MM in
drilling costs
Client: NATIONAL TECHNOLOGY MISSION
Startup Turnaround - led projects to carry out due diligence and
valuation on technology based startups funded - reduced loan
delinquency from 50% to 10% creating annual savings of $3.6MM
Sourcing Databases - led effort to design and develop a centralized
shared data warehouse and delivered alternate process models for
inventory management and valuation; evaluated and identifed new
sourcing alternatives to increase supply chain efficiencies for
hardened steel - savings of ~$2 MM
User Training Programs- Organized and conducted training sessions in
multivariate analysis for industry managers and regulators
Responsibilities:
. Continuous interaction with client's executive management during the
tenure of the Program to obtain approvals, retain buy in, periodically
present progress and demonstrate deliverables
. Hands on leadership role in architecting optimal process and data
models, KPIs and analytical optimal solutions based on advanced
quantitative modeling
. Manage a talented staff of 45-50 people responsible for the complete
SDLC
. Provided the development and production support teams with domain
expertise and mentoring
. Led the efforts to define and manage project scope of multiple
projects and programs
. Review and evaluate the work of the staff and provide input to
periodic performance reports
. Effectively communicate problems, issues, risks, solutions, etc. via
written or oral methods to various levels of stakeholders, senior
management and executive sponsors
. Work with multiple teams and vendors to set SLAs, project and program
goals
. Ensure meeting project goals while managing change and working with
difficult project constraints
. Monitor compliance with the established project management
methodologies, policies, procedures and best practices
. Interact with team members, IT and business leadership to achieve
project goals
. Actively manage risks associated with the projects and take
appropriate measures to address them
. Manage and produce project and program communications including:
status reports, cross-project interactions, business, departmental,
customer and IT interactions
. Review, validate, align and approve architecture and design in line
with enterprise-wide standards, corporate vision and strategic
directions
. Maintain an "end to end" view of the overall solution being developed
by various project teams and assure the design integrity of those
solutions
. Maintain general awareness of all the current and planned project
initiatives and also understands their dependencies or impacts on each
individual project and the programs
. Provide leadership to various project managers and teams to help them
to anticipate development challenges, scalability and performance
issues
. Research improvements in current & emerging technologies and identify
opportunities to innovate in solving technology and business
challenges
. Support and manage activities to develop and maintain client
relationships