Customer Service Project

Margarita Shuster

**** ******* **., ***. #*** Houston, Texas 77063

Home: 832-***-****, Mobile: 281-***-****

Email: abmn05@r.postjobfree.com

abmn05@r.postjobfree.com

OBJECTIVE

To obtain a position in Finance and Accounting field.

EDUCATION

Certificate in Accountancy Program

University of Houston, Houston, Texas

Non-degree program for post-baccalaureate students who plan to sit for the

Uniform CPA exam.

Bachelor of Business Administration in Accounting and Finance, December

2006

University of Houston, Houston, Texas

Bachelor of Science in International Relations, July 2003

Concentration in International law

Almaty State University, Almaty Kazakhstan

EXPERIENCE

Project Developer

August 2008 - Present

Chevron Corporation, Houston, Texas

. Create initial master data for drilling, construction and other

miscellaneous projects using the SAP project system module

. Monitor and enter status changes for projects in SAP

. Monitoring project costs vs. budget

. Make capital vs. expense decisions

. Ensure proper delegation of authority

. Assist in the application and validation of SOX controls

. Assist with various special projects and financial analysis

. Proficient use of SAP, Upstream Business Warehouse, PC, including use

of Word, Excel, and Power Point.

. Provide Financial/Accounting Advice and Consultation related to WBS

projects.

. Ensure Appropriate Internal Controls are in Place that meet SOX

Requirements

. Participate in Decision Making, Focused on Performance Enhancement &

Value Creation

. Ensure Accurate & Timely Financial Accounting Services

. Serves as the project adjustment requestor

. Works with FSS property accounting in resolving project issues

. Provides reporting for project owners for cost monitoring

. Monitors projects for timely closing and proper settlement

Cost Reduction Analyst

Chevron Corporation, Houston, Texas

. Research and reduce different costs (Travel and Expense, General and

Administrational, IT costs)

. Run monthly G&A, TEA, ETC, ITC reports.

. Monitor personal spending cards; make sure all the costs directed

properly.

. Assist cost centers owners with research of transactions posted.

. Redirect charges.

. Assist in G&A budgeting and forecasting. Review G&A cost centers with

cost center owners on a quarterly basis.

. Assist in month end closing.

Accounting Associate

Spec's Wines, Spirits, & Finer Foods, Houston, Texas

October 2007 - August 2008

. Application of cash receipts

. Verify A/R accounts by reconciling transactions; investigating and

resolving discrepancies and collecting.

. Complete accounting transactions by verifying and correcting

transaction information; scheduling and preparing transactions;

posting to ledgers and journals; obtaining authorizations.

. Verify information by auditing and proofing reports.

. Track fixed assets and prepare depreciation schedules

. Assists with month end closing

. Other duties as assigned

Office Manager Assistant

January 2006-May 2007

Panther Homes, Inc, Houston, Texas

. Compiled all builder documents necessary to sell homes, which included

contracts, upgrade selections, etc.

. Helped with accounting issues such as prepare financial statements,

keep records of inventory and merchandise purchased, keep records of

the receipts, pay employees, etc.

. Worked with programs such as Turbo tax and Quick books.

. Worked through documentation deficiencies by calling clients and

requesting complete information.

. Ordered titles and scheduled closing dates.

. Focused heavily on customer service, often answering general questions

and directing clients to appropriate help.

. Performed general secretarial duties.

Volunteer Assistant to Mortgage Broker

May 2005 - September 2007

My Financial Inc, Houston, TX

. Assisted with preparing and organizing pre-closing paperwork.

. Collected advertising/marketing data for mortgage consultant.

. Participated in customer service follow-up activities.

. Other duties included answering phones, faxing, and filing all

documents.

Internship

May 2005 - August 2005

Paralegal in the office of lawyer's association - Almaty, Kazakhstan

Internship

May 2004 - July 2004

Paralegal in the office of county Judge Elmira Nurmagambetova - Almaty,

Kazakhstan

SKILLS EXTRACURRICULAR ACTIVITIES

. Proficiency in SAP, Business Warehouse, Unix Telnet, Microsoft

Windows; Microsoft Word, Excel, Access, PowerPoint, Outlook Express,

Quick books, Turbo Tax.

. Multilingual: Fluent in Russian and English

. Transferable skills include communication, organization, time

management, multitasking, and interpersonal skills.

REFERENCES

Available upon request

Note: Authorized to work within the United States without any limitations.

Contact this candidate