SHIRLEY EASTON

**** *. ******** **

Jerome, MI 49249

Phone# 517-***-****

Cell# 517-***-****

OBJECTIVE

To obtain a position in a challenging environment that utilizes my current

skills and allows me to further these skills and develop new ones.

SPECIAL SKILLS

Communicates well with others

Experience in Customer Service and Customer Relations

Bilingual in both English and German

Likes a challenge

Has a friendly and outgoing personality

COMPUTER SKILLS

Microsoft Windows - including Excel, Word, Access and Power Point

Lotus, Word Perfect, Greac System 21, and various customized office systems

WORK EXPERIENCE

. April 2007 to current - CSR Manager/ Aumacks Home Care/Jackson, MI

Verifying Insurance

Dealing with all aspects of medical equipment as needed per

customer/doctors' request

Setting up oxygen patients

Giving out numerous medical supplies, including but not limited to

wound care supplies, cpap supplies, wheelchairs, walkers, bili

blankets etc.

Working independently with minimal supervision

I am a certified mastectomy and diabetic shoe fitter

Being the on call CSR every 3 weeks to take emergency calls after

hours

. April 2005 through April 2007 - CSR/ Metron-Care Source/Jonesville, MI

Same responsibilities as above, other than I worked at this branch by

myself without any supervision. I also traveled to some of our other

branches in St. Joseph and Sturgis to help cover. I also covered as

the driver on call when my driver needed some time off

. October 2001 to March 2005 - Human Resources/Inside Sales/

Receptionist/Rennco/Homer, MI

Coordinate Employee Information, switchboard, and Coordinate-resolve

insurance problems/concerns, inventory control, sales assistant,

backup for other departments as needed, data entry, shipping/receiving

. 1996 to March 2005 - Owner/Operator of Happy Ducklings Day

Care/Hillsdale, MI

I ran a day care out of my home, including planning daily activities,

budgeting expenses, accounting, and budgeting expenses.

. Previous employment was in Germany working in the Hotel Management

business, along with Travel Agency.

QUALIFICATIONS

Graduated from high school in 1986 from Jakarta International School-

Jakarta, Indonesia

Certified by the State of Michigan to run a Daycare Center

Diploma in Childcare (ISC, Scranton)

Lotus 123, Word Perfect, and Stock Control courses

(In-house at numerous offices)

Mastectomy fitting courses

Diabetic Shoe fitting courses/Freeman Mfg, Stride Shoes

Misc. phone conference medical training courses

REFERENCES

Ronda Bradley - phone# 517-***-****/friend

Glenna Clark - phone# 517-***-****/friend

Jill Smith - phone# 517-***-****/friend

Kim Bowser - phone# 517-***-****/current office manager

Sarah Olman - phone# 269-***-****/Manager Metron/Jonesville

Barb Anson - phone# 517-***-****/Previous Manager Rennco/Jonesville

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