Nathan S. Noble

** ********* *****

Bella Vista, Arkansas 72714

479-***-****

abmmxk@r.postjobfree.com

SUMMARY

A resourceful and logical training/development manager with a solid

background in project management, curriculum development,

instructional design, database administration, job analysis,

leadership training, and business process training. Excels in

technically oriented systems and provides innovative solutions for

complex problems. Utilizes analytical thinking and detail-oriented

decision making to create exceptional programs with solid foundations.

A practical team leader who maintains cost-effective coordination of

plans while mentoring employees to meet company goals.

EXPERIENCE

Walmart Stores, Inc. Rogers, Arkansas

Training Coordinator, Team Leader, and Project Manager, Claims Management,

Inc. 2004-2010

Completed numerous projects with duties ranging from gathering customer

requirements, designing project to meet requirements, implementing plan,

and making necessary improvements. Coordinated database design, creation,

and management. Held responsibility for generating reports on monthly

basis from databases. Ran corporate and training team website

design/management. Formed layout and code with HTML for corporate website,

communicating with company on claims process and steps to take in event of

accidents. Orchestrated training team's Sharepoint website. Formulated

documents for databases and other technological process for training.

< Directed four employees and ensured completion of training

materials/compliance initiative projects in accordance with timelines

set by upper management, leveraging technological and people skills to

achieve success.

< Executed work breakdown, structuring project timelines and gathering

requirements. Completed DBA ((spell out)) functions, managing

databases.

< Developed and implemented effective communication strategies on

corporate level to improve efficiency of response times on insurance

claims.

< Created training materials and multiple documents/manuals to mentor

employees on processing insurance claims.

< Interpreted state/federal laws regarding workers' compensation claims,

initiating strategies for compliance.

< Provided internal customer service to employees and management

regarding workers' compensation.

< Utilized Microsoft Access to create multiple database and GUI interface

systems for quality assurance claims auditing program. Used SQL and

VBA to customize/automate databases.

Northwest Medical Center Springdale, Arkansas

Billing and Collections Analyst 2002-2003

Directed ongoing follow-up to claim submission and status. Evaluated and

corrected errors with billed Medicare 1500s. Contacted patients to address

concerns/questions and verify information. Managed accounts receivable

from insurance claims utilizing Microsoft DOS-based program.

Enterprise Rent-A-Car Jacksonville, Arkansas

Management Trainee 2001-2002

Oversaw branch customer service functions to internal customers and

external public customers. Developed and implemented sales plans of action

to best utilize available products. Coordinated logistics of inventory.

Held responsibility for accurate forecast and control of branch expense

structure with profit and loss accountability.

ADDITIONAL EXPERIENCE

Harding University Bookstore, Searcy, Arkansas, Inventory Manager, 1995-

2000. Ran store inventory and shelf presentation, ordering and receiving

merchandise. Held responsibility for cash drawers during store operations.

Advised management with employee training, store closing, and customer

service.

EDUCATION

Harding University, Searcy, Arkansas

B.A., Business Management, 2001

CERTIFICATIONS

Six Sigma Green Belt

Microsoft Access

PROFESSIONAL DEVELOPMENT

Covey Project Management

Situational Leadership

PMP exam classes

TECHNICAL SKILLS

Visual Basic, SQL, HTML, Microsoft Office Suite, Sharepoint, PeopleSoft,

Retail Link, Paint Shop Pro, Adobe Acrobat Pro, Illustrator, Photoshop,

Macromedia Fireworks 8, Dream Weaver

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