Wanda Darlene Eatmon

**** ******* ** ****

Tarboro, North Carolina 27886

abmmvt@r.postjobfree.com

(H) 252-***-****

Work History

Substitute Teacher, Edgecombe County Public School System, Tarboro, North

Carolina

August 2008- Present

. Guides the learning process toward the achievement of curriculum goals

and, in harmony with the

goals, establishes clear objectives for all lessons, units, projects

and to communicate these objectives to students, as adopted

by the local and state Board of Education.

. Maintain as fully as possible the established routines and procedures

of the school and classroom to which assigned.

. Teach lesson plan as outlined by the absent teacher; performs all

extra duties for the absent teacher as required by the building

principal.

. Meet and instruct assigned classes in the locations and at the times

designated; plan a program of study that, as much as possible, meets

the individual needs, interests, and abilities of the students.

. Create a classroom environment that is conducive to learning and

appropriate to the maturity and

interest of the students. Prepare for classes assigned and show

written evidence of preparation upon request of immediate

superior; take all necessary and reasonable precautions to protect

students, equipment, materials, and facilities.

Administrative Assistance, Express Tax Return Service, Tarboro, North

Carolina

December 2009-February 2010

. Conferred with customers by telephone or in person in order to provide

information about required services, to take orders or cancel

accounts, or to obtain details of complaints.

. Maintained records of customer interactions and transactions,

recording details of inquiries, complaints, and comments, as well as

actions taken.

. Resolved customers' service or billing complaints by performing

activities such as exchanging merchandise, refunding money, and

adjusting bills. Inspected and analyzed documents to ensure that

appropriate changes were made to resolve customers' problems.

Administrative Assistance, Express Tax Return Service, Tarboro, North

Carolina

Dec. 2008-March 2009

. Conferred with customers by telephone or in person in order to provide

information about required services, to take orders or cancel

accounts, or to obtain details of complaints.

. Maintained records of customer interactions and transactions,

recording details of inquiries, complaints, and comments, as well as

actions taken.

. Resolved customers' service or billing complaints by performing

activities such as exchanging merchandise, refunding money, and

adjusting bills. Inspected and analyzed documents to ensure that

appropriate changes were made to resolve customers' problems.

Pharmacy Technician, Omni Care of Carolina, 4901 Caswell Pl. Wilson, North

Carolina

June 1998-August 2008

. Participated in the provision of a pharmacy service for primary care

as required.

. Performed route tasks in the preparation and dispensing of

prescription drugs, including typing drug labels, stocking

pharmaceutical supplies, communicating with doctor's office,

filling/issuing prescription drugs.

. Entered data on the computer system in order to update the computer

system with the current medication that is available. Received written

prescription or refill requests and verify that information is

complete and accurate. Maintain proper storage and security conditions

for drugs. Fill bottles with prescribed medications and type and

affix labels.

. Assisted customers by answering simple questions, locating items or

referring them to the pharmacist for medication information. Received

and stored incoming supplies, verify quantities against invoices, and

inform supervisors of stock needs and shortages. Transfer medication

from vials to the appropriate number of sterile, disposable syringes,

using aseptic techniques.

Program Technician I, Educare Community Living Corp., Rocky Mount, North

Carolina

August 1997-June 1998

. Responsible for providing services to the mentally handicapped

patients in their private home.

. Performed variety of technical nursing procedures such as

administering oral, injection medication and maintain charts.

. Assisted with baths, dressing, meal preparation and order supplies for

everyday activities.

Quality Assurance Specialist, U.S. Colors, 601 English Road, North Carolina

March 1995-January 1996

. Regularly reviewed office files and operating processes against

standards to determine the status of policy and procedural compliance.

Evaluated circumstances to determine root causes of deficiencies,

reports findings, and recommends recognition and

improvement/corrective initiatives.

. Developed and maintain files of records pertaining to reviews

performed.

. Developed, coordinated, and implemented performance improvement

initiatives as requested, keeping the Quality Assurance Director and

Workforce Director apprised of progress.

Education

Saint Augustine's College, Raleigh, North Carolina, Sociology, 60sh

North Edgecombe High, Tarboro, North Carolina, General Education

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