Jean C. Busby

**** **** **** - *********, ** ****1 - 901-***-****

abmmq5@r.postjobfree.com

SUMMARY:

Result-driven professional with over fifteen years of experience in Sales,

Sales Administration, and Operations with a more recent focus on Asset

Management, Business Analysis and Process Improvement within the Supply

Chain Organization. Excellent communication skills, detail oriented and

experienced in a multiple priority, fast paced environment.

PROFESSIONAL SKILLS:

Inventory Analysis (Asset Management)

Materials Planning and Demand Planning

Statistical Analysis/ Data Modeling

Root Cause Analysis

Business Process Development/Improvement

Project/Program/Resource Management

EMPLOYMENT:

CARGILL, INC 2008-

Present

Manager, MRO Warehouse

Primary objective to implement policies and procedures to reduce asset risk

in response to corporate audit findings and to Lead Change Management

throughout the organization.

> Developed Business Process Overviews, Process Flows, Analysis Tools to

define and support the role of Warehouse Specialist

> Secured Warehouse Access Increasing Cycle Count accuracy from 54% to 91%

within the first year.

> Reduced Excess and Obsolete Inventory by $1.5M (~50%)

> Defined and Implemented Master Data Validation and Maintenance Processes

> Supporting member of the Process Development Group for Business Unit (8

manufacturing sites)

MEDTRONIC, INC 2001-2007

Manager, Global Inventory Planning (10/04-05/07)

Primary objective to ensure current inventory levels and year-end inventory

projections were within limits of Annual Operating Plan (approximately

65,000 SKU's totaling over $365M in Gross Inventory). Led cross-functional

teams to identify areas for improvement of inventory utilization and

implemented process improvements where possible. Defined processes to

monitor issues when unable to modify due to business reasons. Consistently

maintained positive year-end inventory variances for Fiscal periods 2004-

2007.

> Developed Business Process Overviews, Process Flows, Analysis Tools

(Demand Models and Algorithms), Job Descriptions, Work Instructions, and

Training Presentations to define and support the role of Inventory

Analyst

> Hired, trained, and set objectives for a team of 7 Inventory Analysts

> Developed reporting of key business metrics/performance indicators for

Global Ops and Global Supply Chain.

> Developed reporting to support work flows for Supply Chain, Distribution,

and Master Data teams.

> Dedicated resource to SAP Conversion Team for Global Supply Chain.

Subject matter expert on Master Data, Inventory Management, and

Downstream Reporting Teams. Managed SAP Gen4 design projects related to

Reports, Interfaces, Conversions, Enhancements, and Forms.

> Developed Sales and Ops Planning data. Led meetings and created action

plans to ensure objectives were met.

> Designed and implemented Global Obsolescence Process

. Developed analysis to identify product lines to target for

obsolescence based on forecast and demand.

. Created Process Flows, Project Plans and Timelines to coordinate

efforts across multiple departments

. Created Demand Model to support conversion of field based inventory

during "Phase Out" process.

> Defined and Implemented Master Data Validation and Maintenance Processes

Manager, Consignment Inventory (02/03-11/04)

Designed and managed Consignment Inventory Program for Tissue Products.

Program objective to generate incremental Sales Revenue by allowing field

based inventory of Tissue products and to ensure traceability of each unit,

to minimize the impact to the Supply Chain Organization and reduce the

administrative burden on Field Sales Personnel. Consistently grew

Consignment Sales over 36% each year with FY06 Sales of over $50M with a

consignment inventory investment of $4M (8500 units) while maintaining

Inventory Reconciliation percentages of 98% or greater each month.

> Developed and Implemented Processes, Policies, and Procedures for

approval of new sites, shipments of new or additional products, Monthly

Inventory Reconciliation, and Asset Management.

> Created Access Database and reporting to serve as monthly reconciliation

application due to lack of ERP capabilities.

> Initiated and drove projects with IT to implement control measures within

JD Edwards to improve traceability and utilization of Field Based

Inventory.

> Worked closely with both Distribution and Customer Service Departments to

map process flows ensuring proper disposition of Field Based Inventory

throughout its lifecycle as well as post expiration.

> Created reporting tools to assist the reconciliation team with daily

activities, to track reconciliation progress, and to identify areas for

process improvement and/or automation.

> Created training materials for Consignment Team, Field Sales, and Site

Personnel (Standard Operating Procedures, Business Process Overviews,

Process Flows, Work Instructions and Training Presentations)

> Provided budget justification for 4 additional associates by the middle

of the program's 2nd year

> Hired and trained all team members and assumed role of manager to focus

on process improvement, automation, and growth.

Project Manager-Field Inventory Reconciliation (05/02-02/03)

Managed field inventory reconciliation for all consigned Tissue products in

US resulting in a net recovery of $6.5M in inventory and $2.8M in

unrecognized revenue.

> Coordinated Physical Inventory with Fields Sales and Hospital sites.

> Reconciled Physical Inventory to system Records.

> Identified errant transactions in ERP system

> Corrected Sales and Inventory transaction history through a series of

virtual transactions.

> Created reporting to track progress and communicate to Executive Review

Committee.

> Developed training materials to ensure Customer Service Representatives

were properly trained on procedures related to Billing and Replenishment

of Consignments.

Account Manager (03/01-05/02)

> Single point of contact for Japanese Subsidiary and Distributors.

Effectively communicated customer needs to cross functional areas of the

business including Quality/Regulatory, Marketing, Distribution, and

Supply Chain.

Managed daily activities of order entry, backorder tracking and

expediting, return authorizations, and any necessary billing adjustments.

> Worked with IT, Distribution, and Supply Chain departments developing

measures to identify unprocessed orders in JDEdwards generating false

demand for materials planners.

Served as the liaison between engineering department and customers for

custom product requests.

> Coordinated returns of defective product including communications with

Japan Ministry as well as internal Quality and Regulatory departments.

> Managed account balances and collection efforts.

> Maintained Pricing files for Japan

> Worked with IT, Distribution, and Forecasting departments to develop

measures to identify unprocessed orders.

> Assisted with JDEdwards testing related to department specific

requirements and all software upgrades.

THOMAS & BETTS, INC. 1997-2001

Inside Sales/Sales Operations

> Processed inbound and outbound sales calls, quotations, order entry,

expediting, offered product substitution and technical assistance when

necessary while working with Management to meet sales objectives. 33%

growth for targeted accounts in 1997 and a consistent 10-15% growth

through 2000.

> Trained Sales Representatives on the order entry and inventory systems

and provided them with technical assistance and support on service issues

and procedures.

> Analyzed data and reported sales, service, and inventory issues as

necessary.

> Created and implemented measures to track division backlog which resulted

in a 34% reduction in backlog as well as identified problem areas.

> Worked with customers on an as needed basis for repackaged product and

label designs as well as implemented the engineering service requests for

new products.

> Managed customer inventory program through on-line transmissions of data

via DMI (Distributor Manufacturer Integration), an Oracle based program.

> Met with potential and/or existing customers to address service questions

as well as concerns regarding price levels and competition in their

particular market.

MILLS MORRIS BUSINESS INTERIORS 1991-1997

Account Coordinator

> Processed inbound and outbound sales calls.

> Quoted project bids.

> Tracked project progress and communicated breakdowns in scheduling to

management.

> Researched products and out-sourced as necessary.

> Managed inventory and purchasing for Target Accounts.

> Managed customer inventory program and network (Interstate Branch

locations) ordering program.

ACHIEVEMENTS:

Presidential Award Winner - 2005 Tissue Recall - Successfully managed

Medtronic, Spinal and Biologics first product recall retrieving over 99%

(13445 of 13451) of the affected units from the field in the shortest

timeframe possible with minimal patient impact.

2004 Commitment to Excellence Award Winner- Boundary Breaker Award for

contributions to the Japan Sterile Project - 4 month project to convert all

existing inventory and any future production for Japanese Subsidiaries and

Distributors to sterile packaged product based on new regulatory

requirements from Japanese Ministry.

REFERENCES:

Available Upon Request

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TECHNICAL SKILLS:

Relational Database Management

Reporting Development

Microsoft Excel and Access (Advanced User)

PowerPoint and Visio (Advanced User)

JD Edwards/SAP

BW, Crystal, and Cognos Reporting Applications

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