Human Resources Customer Service

William Brown Cell 724-***-****

*** ******** *****, **********, **.

E - Mail: ************@***.***

Personal Summary: Conscientious hardworking sincere individual, Reliable,

Dependable, able to learn new tasks easily. The primary issue is to be

home on Weekends. I will pay my own Relocation Expenses, for full time,

long-term opportunity. Early Retirement is not my cup of Tea.

CONSULTANT: HUMAN RESOURCES/LABOR RELATIONS

12/07 Current

Pittsburgh, Pa.

Projects: Under Non-Disclosure Agreements

Responsible for achieving Corporate: Labor Objectives in a number of

Industries Covering the Fortune 500: Retail, Manufacturing, Transportation,

Healthcare, Construction, Banking, (Union Avoidance, and Training).

Developing and implementing bargaining strategy, covering Corporations &

Companies operating under Union Contracts, Negotiations, determining

issues and positions, Working knowledge of Local, State, and Federal Laws,

regulations, guidelines pertaining to labor relations/benefits

administration/employment law including the National Labor Relations Act,

Fair Labor Standards Act, Title Vll, the ADEA,COBRA, FMLA, unemployment and

workers compensation and ERISA. Software Systems Internal Modifications

covering Industry/Business Operations. written on Microsoft Word, Excel,

and Power Point.

Reasons For Job Search: Work is not a problem, the primary issue not home

weekends with my family, salary and relocation are also no longer issues.

Shefferman & Bigelson (Engineering) 09/98 12/07

Silver Spring, Maryland (ESOP )

Project Director: Labor Relations/ Human Resources & (Corporate

Restructuring): Training, Recruitment, Payroll, Safety, Grievances,

Retention and Early Retirement/Compensation packages covering

Reorganization, in a number of Industries: Retail, Banking, Medical,

Manufacturing, (Union/Non-Union) Companies . Compensation Plan Development,

Outsourcing, and Administration.

Reasons For Leaving: ESOP Early Retirement

Courier Express, Inc 12/92 09/98

Pittsburgh, PA.

Position: Manager of Human Resources/Labor Relations, & Safety:

Labor Relations, Payroll, Recruitment, Contract Negotiations, Compensation

& Benefit packages, Routing, Operations, Loss Prevention and Safety/Claims

& Risk. In addition to the above duties Managing Audit Driver compliance

covering DOT & PUCO regulations for Pennsylvania and Ohio.

Bedway Security 1992 1995

3109 Forbes Avenue

Pittsburgh, Pa. 15213 Second Shift 5 PM - 1:30AM

Art Bedway President

Position: Operations Manager Nights, covering 43 locations,

(Manufacturing, Banks, Office Buildings, Hospitals, and Power Generating

Plants.) Site Inspections, Training, Scheduling, Payroll covering

Security/Loss Prevention Operations, using CCTV Monitors, plus onsite check

of Fire and Alarm Systems. CPR, First Aid, and in the use of Electronic

Defibrillators (Business Sold/Closed)

International Financial Resources 08/84 12/92

Chicago, Illinois NATIONAL CALL CENTER

Director of Operations & Human Resources/Labor Relations Recruitment,

Payroll, and Training. Call Center employed 50

in the following Industries: Airfreight, Trucking, Retail, Banking,

Medical, and Manufacturing, ( Customer Service & Credit & Collections)

EDUCATION: BS. Degree, 1968 Industrial Labor Relations

Parsons College, Fairfield, Iowa

PHR Certification: 1986 Society for Human Resource Management

1986 Internal Auditor # 093615

Currently using Various Federal and State Websites covering Laws and Court

Decisions.

Certification: Act 235, 33, 34 State of Pennsylvania

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