Customer Service Administrative Assistant

AQUEELAH WHEELER

***** ****** **** **, *** River, MN 55330

Phone: 763-***-****

Email: abmmd1@r.postjobfree.com

PROFILE

• Detail-oriented business professional with strong leadership, communication, organizational,

problem-solving, and analytical skills

• Demonstrated Achievements: Data Entry, Filling, AR/AP, Customer Service, Management

• Technical Skills: Microsoft Office (Access, Excel, Outlook, PowerPoint, Word)

• Accounting Skills: QuickBooks, PeopleSoft, Peachtree, AR/AP, GL, Bookkeeping

OBJECTIVE To obtain a Customer Service position to utilize my superior skills and experience

EDUCATION Rasmussen College Brooklyn Park, MN

A.A.S., Accounting February 2010 – Present

Emphasis: Financial Accounting

RELATED New Christian Valley Plymouth, MN

EXPERIENCE Administrative Assistant May 2005 – Present

• Answer multi-line phone system and provide excellent customer service

• Perform all data entry, filling, and typing

• Maintain bookkeeping, accounts receivable and light accounts payable

• Manage appointments for management and create business memos and

documentation

Wells Fargo Bloomington, MN

Home Mortgage Consultant December 2008 – March 2009

• Managed all inbound/outbound sales calls

• Executed strong customer service skills and financial consulting

• Sold refinance options and estimated closing costs and mortgage rates for

clients

• Performed data entry, filling, and typing

AT & T Bloomington, MN

Corporate Accounts Receivable Manager July 2006 – September 2008

• Managed Collections Activity on large corporate accounts

• Resolved customer delinquency by 34%

• Handled misapplied payments and set-up payment plans

• Recorded bill payments, coordinated bill reprints, adjustments and mock-

bills

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