Manager Service
Resume:
Ron Peterson
**** **** ***** ** **, Rio Rancho NM 87144
abmmaz@r.postjobfree.com
Objective
Obtain gainful employment in a management position which offers
opportunity for personal and professional growth.
Experience
Service Manager, Parts/Service Manager, Parts 2000-Present
Manager
Ridenow Powersports Management Group
Metro Motorsports, Victory BMW, Sierra Vista HD,
Tucson HD, Santa Fe HD
Artistic Chrome: new ownership from April 2010
to current
Objective: Provide prompt, dependable, high quality vehicle
service to customers (internal and external). Manage an average
of 20 people and complete employee performance reviews.
Performance: Set up and maintain a smooth running, efficient
Parts and Service Department. Supervise all department personnel
to ensure they are well trained and efficient in individual
studies. Provide training to department personnel. Ensure Parts
and Service departments contribute an acceptable level of gross
net profit by controlling cost and expenses. Supervise and
maintain an accurate up to date inventory management and control
system. Maintain budget revenue and expense objectives. Reporting
budget to corporation. Ensure the department complies within
budget and financial objectives. Develop advertising and
promotional campaigns for Parts and Service Departments. Handle
customer complaints reasonable, showing empathy and a positive
attitude. Grow the volume of sales in the Parts and Service
Departments. Develop monthly and annual objectives for the
departments in collaboration with General Manager. Attended
trained sessions to keep current with Parts and Service
Department issues. Establish departmental work schedules,
balancing the work load of all employees. Set policies and
procedures for departments. Manage employee performance
(evaluation and counseling). Assist with recruiting,
interviewing, hiring and termination of employees.
Environmental Technician 1996-2000
Geo Corp.
Phoenix, AZ
Experienced in collecting subsurface soil, groundwater and ground
vapor samples. Ensured sampling techniques were collected without
cross contamination. Installed groundwater and ground vapor
monitoring well systems. Experienced in working in harsh
environments and conditions. Experienced in operating a Geo drill
rig and terrain vehicles. Provided daily and weekly reports to
field manager. Responsible for maintenance on all equipment and
ordering supplies.
Education
Black Hills State University 1994
B.S., Major in Biology, Minor in Earth Science
Training
Hazmat Training and refresher (each consecutive year)
1996-1999
Military
South Dakota National Guard
February 1989 - May 1992
155th Engineer Battalion
Specialist E-4
51Bravo Carpenter/Mason
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