Kenneth J.Compston
************@***.**.***
Degree: Associate Electronic Technology
Objective: Provide senior level analytical skills and customer satisfaction
to your organization.
Solution Engineer (1996-2009)
NCR Corporation Dayton,Ohio
1.Global Technical Support Field Engineering.Installs,repairs,maintenance.
2.Strong electromechanical troubleshooting skills with ability to remotely
visualize
complex problems & provide solutions.
3.Experienced using specialized diagnostic equipment:Data Line Monitors,
Oscilloscopes,Power line monitors,multimeters.Component level repairs.
4.Provide circuit modifications,field changes for equipment improvements.
5.Interface to manufacturing plant on design modifications,part quality
issues.
6.Work with design engineering on equipment debugging.
7.Communicate to vendors,vars on technical,environmental and warranty
specs.
8.Customer site trips for repairs of complex problems.
9.Case Candidate inputs Lotus Notes database of technical solutions.
10.Well established customer communication skills,providing operation and
maintenance instructions.
Previous Employers:Diebold,General Electric,California Computer.
Supported Industries:Banking,Retail,Computer Aided Design,ATM.
Previous Job Titles:Manufacturing Technician,Electronic Field Technician.