Quality Assurance Manager

+LEE CLARK, BSN

*** ****** ** #*, ********* Kentucky 40508

859-***-**** abmm7s@r.postjobfree.com

QUALIFICATIONS

Nursing leadership professional with a 22-year, highly diverse clinical and

leadership background covering surgical services, obstetrics and critical

care (including cardiovascular recovery) in organizations ranging from

small community hospitals to large teaching institutions from Maine to

Miami, Florida. Over 17 years in management and education. Experienced

leader, educator/mentor for Operating Room (OR). Extensive Labor and

Delivery (L&D) background, including Critical Care obstetric

nurse/preceptor and experience as Director of Women and Infants.

Currently Director of Surgical Services (OR, PreAdmission Testing,

Outpatient Surgery, PACU, Central Sterile, Anesthesia, Outpatient

Treatment, and 2 Endoscopy departments.

KEY PROJECTS & ACCOMPLISHMENTS

Saint Joseph East

. Magnet Journey in progress at this time.

. Increased Revenues over Expenses 13.2% FYD for the OR while decreasing

6.5% expense per stat.

. Facilitated Cross Training all department staff to all areas to enhance

staff productivity. Consistently run below or at budget for expense per

stats, FTE per stat and over budget for volume.

. Fostered growth of services, patient satisfaction, cost containment, and

employee retention, making St. Joseph East the community's hospital of

choice. As key member of Surgical Services team, participated in

increasing hospital profits by several Service Line expansion projects

(OR, ENDO and Outpatient Treatment) with mostly Outpatient patient type.

Established Central Sterile Processing Committee to ensure conformity in

system standards across multi-hospital and capitalize on buying power of

3 facilities.

. Facilitated new procedure programs such as Bariatrics, which is now a

Bariatrics "Center of Excellence." BARX and SPYglass for ENDO and new

infusion services for OutPatient Treatment.

. Initiated WHO Surgical Safety Checklist with continued 100% compliance in

auditing process.

. Manage McKesson Horizon Surgical Manager Project converting from manual

to automated administrative process.

North Shore Medical Center

. Participated and implemented the PHS/HSM McKesson software product for

Surgical Services.

. Developed and Implemented OR sterilization documentation and education

process.

Maria Parham Hospital

. Developed fetal monitoring program for orientation/competencies;

development of Level II Nursery.

. Established ongoing education program for neonatal nursing and caring for

sick neonates.

. Expanded QS product for computerized documentation for LDR patients,

including physician documentation, fetal monitoring strip archival.

Assisted in standardization of hospital documentation.

. Developed/implemented tool to process and track cesarean section rate for

ORNIX project.

Mount Sinai Medical Center

. Developed/implemented program to expand staff's abilities to care for

Level II OB patients.

. Developed critical pathways for postpartum patient.

South Miami Hospital

. Developed/opened 10-bed Pediatric/Sick-child-care center, co-managed

opening of 29-bed LDRP unit, converting Postpartum Unit to a Mother-Baby

Unit.

. Participated in the Hurricane Disaster process during Hurricane Andrew

Jackson Memorial Hospital

. Participated in development of the Progressive Care Postpartum Unit.

. Assisted, revised, and developed policies/procedures, including policy on

delivering the critically ill in ICU.

. Obtained contributions and speakers for national conference.

. Nominated to present nurse exemplar for annual conference of Florida's

Nurse Association (1992).

. Awarded Rookie of the Year

LEE CLARK, BSN

Page Two

PROFESSIONAL EXPERIENCE

ST. JOSEPH EAST, Lexington, Kentucky

7/2008-Present

Director of Surgical Services, Endoscopy (at 2 campuses), OutPatient

Treatment

. Aspen Initiative, CHI initiative to collaborate with surgeons and vendors

to decrease costs

. Magnet Journey

. Growth Increased OR Excess Revenue after expenses 13.2% over budget

. Initiated WHO Surgical Safety Checklist with auditing demonstrating

continued 100% compliance

Unit Manager, PASS/Outpatient Surgery/PACU

. Ongoing organization of new CHI programs (Inside CHI, Lawson, LEARN)

. Obtained additional leadership responsibilities for PRNU

. Developing Growth Initiatives for Surgery, focusing on Pediatrics,

Podiatry, GYN/OB and assisting with Ortho and Gastric Banding initiatives

NORTH SHORE MEDICAL CENTER, Miami, Florida 8/2007 -6/2008

Nurse Manager, Surgical Services

. Ongoing organization of processes of all phases of care of the

perioperative patient due to lack department leadership for several

years.

. Serve as educator for OR - organize orientation, develop competencies,

instruct on process.

ST. JOSEPH EAST, Lexington, Kentucky 2001 - 8/2007

Unit Manager, Operating Room, Central Sterile Processing, Anesthesia

. Oversee 65-FTE Surgical Services staff and operations involving broad

range of inpatient and outpatient surgical procedures - includes routine

management involving staff, schedules, budgets, quality assurance, and

risk management along with procurement activities.

. Involved daily in procuring products, supplies, and service agreements by

negotiating effectively with vendors to cover daily and long term

operational needs of OR, Anesthesia, and Central Services departments

while increasing fiscal viability and responsible stewardship of hospital

resources.

. Maintain ongoing, effective working relationships with different buying

organizations and contract services such as Consorta and SSI.

ST. JOSEPH HOSPITAL, Bangor, Maine 1998 - 2001

Clinical Coordinator / Nurse Manager, Perioperative Services

. Managed Perioperative Services, including Endoscopy, Pain Management,

Ambulatory Surgery, Inpatient Surgery, and PACU, PAT, Sterile Processing.

(Scope of services - GU, ENT, Ophthalmology, General, GYN, Plastic, and

Orthopedic Surgery)

. Ordered/maintained equipment, instruments and supplies through

interaction with sales representatives, Purchasing, and Material

Management.

. Assisted in maintaining surgery schedule, assisted in educational

opportunities for staff

MARIA PARHAM HOSPITAL, Henderson, North Carolina 1997 - 1998

Director, Women and Infants

. Managed 20-bed Level II Antepartum/Mother-Baby/Postpartum Unit:

Development/monitoring of quality assurance; policy/procedure revision;

supply/equipment ordering and maintenance; scheduling/assignments;

performance evaluations; budget development/implementation; and

hiring/termination/discipline.

. Participated in administrative procedures, meetings, committees,

workshops, conferences, and education.

. Ordered and maintained supplies and equipment as needed and coordinated

with Materials Management and Sales Representative to obtain best pricing

for needed items.

. Provided instruction on Neonatal Resuscitation.

CAROLINAS HEALTHCARE SYSTEM, Charlotte, North Carolina 1995 - 1997

Staff Nurse, Cardiovascular Recovery Unit

. Recovered open-heart, heart-transplant, and other intensive care overflow

patients. Staff Nurse, Labor and Delivery

. Delivered patient care in Level II obstetrical unit, including

obstetrical observation, labor, delivery/operating room, recovery, post-

anesthesia recovery, postpartum/mother-baby, and nursery.

LEE CLARK, BSN Page Three

PROFESSIONAL EXPERIENCE (Continued)

MOUNT SINAI MEDICAL CENTER, Miami Beach, Florida 1993 - 1994

Nurse Manager, Antepartum/Mother-Baby/Postpartum

. Managed 25-bed Level II Antepartum/Mother-Baby/Postpartum unit:

Development/monitoring of quality assurance; policy/procedure revision;

supply/equipment ordering and maintenance; scheduling/assignments;

performance evaluations; budget development/implementation; and

hiring/termination/discipline.

. Assisted Director of Nursing and Vice-President of Nursing; rotated as

center supervisor on weekends.

. Provided instruction on Neonatal Resuscitation and BCLS.

SOUTH MIAMI HOSPITAL, Miami Beach, Florida 1992 - 1993

Nurse Manager, Antepartum/Mother-Baby/Pediatrics/Sick-Child Care

. Managed and cross-trained staff of 31-bd Level II Antepartum/Postpartum

unit.

. Participated on special committees, (ex. JCAHO committee and Nursing

Research Committee.)

. Executed and Revised Hurricane Disaster policy during Hurricane Andrew.

JACKSON MEMORIAL HOSPITAL, Miami, Florida 1988 - 1992

Clinical Educator, Labor and Delivery

. Oriented new staff to Level III obstetrical unit including triage, labor,

delivery/operating room, recovery, and post-anesthesia recovery.

. Developed and coordinated continuing education seminars - obtaining

speakers and CE credits.

. Lectured to nurse-midwifery students, intensive care and obstetrical

nurses, medical residents and students on topics such as Critical Care

Obstetrics, the Obstetrical Patient in the ICU, Perinatal Bereavement,

Post-Anesthesia Recovery, Case Studies of Obstetrical Patients, NALS,

BCLS.

Assistant Head Nurse, Labor and Delivery

. Supervised staff: Developed staffing schedules/assignments; evaluated

performance; assisted with hiring, termination, and discipline; and

maintained/implemented obstetrical OR schedule.

. Precept labor and delivery staff and Critical Care Obstetrical Team.

. Participated in research-related activities: developed/maintained

quality assurance projects; performed/evaluated focus studies; and

assisted in ongoing research projects.

Staff Nurse, Labor and Delivery

. Provided patient care to high-risk antepartum/intrapartum/postpartum/post-

anesthesia patients and critically ill obstetrical patients in a Level

III obstetrical teaching facility averaging 14,000 deliveries yearly.

. Circulated and scrubbed in obstetrical operating procedures.

. Assisted nurses and physicians with ongoing quality assurance and

research projects.

EDUCATION

SULLIVAN UNIVERSITY, Lexington, Kentucky

Executive Masters of Business Administration, anticipated graduation

3/2011.

UNIVERSITY OF MIAMI, Miami, Florida

Accepted to, completed part of graduate coursework in Master of Science /

Doctor of Philosophy Nursing, 1992 - 1993

MEDICAL UNIVERSITY OF SOUTH CAROLINA, Charleston, South Carolina

Bachelor of Science in Nursing, 1988

. Sigma Theta Tau International Honor Society of Nursing, Inducted 1988

Certifications

Advanced Cardiac Life Support (ACLS) Certification

Basic Cardiac Life Support (BCLS) Certification

COMPUTER SKILLS

. Proficient in Microsoft Word, Excel, PowerPoint, and Outlook

. Skilled in clinical-related applications such as McKesson and Cerner

products

PROFESSIONAL AFFILIATIONS

. Association of periOperative Registered Nurses (AORN)

. American Medical Informatics Association (AMIA)

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