North Las Vegas, NV *****
P: 702-***-****
E: abmm72@r.postjobfree.com
Skills Summary
$ Solid leader, creative thinker, productive problem-solver, attentive to details and flexible team player.
$ Talent for strategic planning to set specific goals, and then devise practical implementation tactics.
$ Shrewd negotiator, thorough researcher, comprehensive analyst and results-oriented cost controller.
$ Excellent interpersonal skills to train, motivate, and inspire others to focus on goals and bottom line.
$ Analytical mind, able to judiciously assess multiple viewpoints and to form a harmonious consensus.
$ Persuasive communicator and quick learner, with capacity to make a rapid, practical positive impact
Professional Experience
KBace Technologies, Nashua, New Hampshire 2008-2009
Senior Consultant (Remote-Home Office)
Orbitz Worldwide, Chicago IL
Industry: Business Services
Estee Lauder, New York NY
Industry: Retail
• Lead Consultant of human resources functional team managing the discovery & definition, elaboration, build, conversion, and migration phases of large
scale HRMS implementation; including; consulting of human resource and payroll best practices of policy, procedures, governmental- SOX regulations and
compliance, documentation, testing, and training;
• Along with business end users, gathered the business and vendor functional requirements and created documentation and to transfer to developer for
technical requirements; managed execution of human resources and payroll processes, reports, and vender interfaces.
Geneva Consulting Group, Inc., New York NY 2007 - 2008
Consultant (Remote-Home Office)
• Consultant for major human resources and payroll data processing Company of implementation of human resources, payroll, and benefit systems; Conduct
extensive human resources and payroll analysis of client processes and system capabilities
• Provide functional human resources and payroll consulting while managing the test planning and execution process and directing the efforts of the test team;
• Responsible for planning, scheduling, and controlling testing activities, statistics, and client approval.
Sunterra Corporation, North Las Vegas NV 2007 - 2002
Human Resources Systems/Operations Manager
• Oversee Human Resources processes and advise on best practices in all levels of Human Resources, Payroll, and Benefits companywide;
• Direct HR Generalists and Payroll on proper procedures and workflow;
• Develop company handbook; creating companywide policies and guidelines, and human resource and payroll standard operating procedures;
• Project Management of HR/Payroll projects and HRIS system implementations and HRIS system administration from ADP Timesaver to ADP Enterprise,
Enterprise Self Service, and ADP Win Flex Benefit systems;
• Manage HRIS staff responsible for system administration of HR/Payroll data into ADP Enterprise/ADP Etime;
• Create and maintain national company and departmental programs to promote company image and vision, i.e. company handbook, diversity incentives and
programs, national hot line, service awards, tuition reimbursement, corporate events, and community investments;
• Coordinate national recruitment, retention, and selection policies and programs including company recruiting website, recruitment collateral, and national
job boards;
• Develop and, maintain global human resources budget and report corporation HR statistics and metrics to senior executive management.
Corporate Human Resources Generalist 2003 - 2006
• National headquarters Human Resources Generalist/Manager responsible for providing significant partnering, consulting, and counseling with Corporate
management on all phases of Human Resource functions such as: employee and labor relations, organizational development, benefits, compensation
practices, staffing and recruiting, training, talent management, diversity, and performance management;
• Acted as business partner and built alliances by gaining respect among the field management and employees to maximize utilization of human resources in
achieving revenue and profit goals;
• Responsible for ensuring the delivery of high quality human resources support for the business; partnering with the business management team to
drive comprehensive human resources strategies, and policies & practices in the areas of employee relations, talent management, compensation, diversity,
benefits, training, and staffing; overseeing all employee relations matters through further education and development of the leaders’ ability to handle
employee disputes, performance improvements, and disciplinary action; creation, coordination, and facilitation of corporate events and programs; managing
the performance management processes; working with management team facilitating communication to field personnel on human resources matters, and
coordinating the flow of information and feedback as appropriate; assuring compliance with all federal, state, and local employment and labor laws; creating
and supporting an environment that focuses on coaching and development; identifying talent gaps and working with other Human Resources colleagues and
business partners in addressing viable solutions.
HRIS Specialist 2002 - 2003
• Advise, counsel and guide Human Resources team members on varying subjects to include but not limited to corporate policy, government regulations and
HR system capabilities;
• Maintain HRIS system security, validation tables and organizational structure;
• Assist in the design, development, testing and implementation of new or modified HRIS systems. Maintain HRIS systems security, organizational structure
and validation tables;
• Advise, counsel and guide all HR administrators on proper procedures and system capabilities. Insure compliance of corporate policies and procedures by all
HR team members.
JCH Enterprises, Inc., North Las Vegas, NV 2000 - 2002
Human Resources/Administrative Services Manager
• Managed the Human Resources, Administrative, and Nonproductive departments while under the leadership of CEO;
• Managed all functions of HR department including: recruitment; employee relations; benefit administration; compliance; and payroll;
• Assisted executive management in preparation and direction of company policy and procedure and operation of billing and accounts payable departments;
• Instrumental in the planning, developing, and evaluating company management controls, budgets, and cash management;
• Managed administration department including data entry clerks, telephone operators, document control, sales support, and administrative assistants;
• Composed written documentation-including standard operating procedures, work instructions, forms, data management, and performed internal departmental
audits for company ISO 9000 certification and audits.
Cart Driving 101, Las Vegas, NV 1999 - 2000
Marketing
• Administrative assistant to President/CEO, Director of Marketing and Director of Sales and support staff to Sales Department that consisted of four inside
sales managers and four outside sales managers;
• Formed standardized tools for departments, including, form letters, flyers, press releases, customer satisfaction surveys, etc;
• Worked closely with advertising agency and publications to assure ads were completed and approved for release and met publication deadlines;
• Coordinated local and national promotions in accordance with company marketing plan. Coordinated several marketing promotions including nationwide
sweepstakes, giveaways, and contests;
• Perform Office Manager duties-including, purchasing office equipment, supplies, janitorial services, etc.
FamTree Inc, Olathe, KS 1991 - 1999
Human Resources Manager
• Performed and managed the multi-task functions of the human resource, finance/accounting – administrative departments;
• Assisted executive management in preparation and direction of company policy and operation of human resources and finance departments. Including:
recruitment; employee relations; benefits; company policy and procedures; governmental compliance; accounting;
• Formulated model for bid estimates and participated in project management of several multi-layered projects, including: bids; scheduling; and job costing;
• Developed administrative policy/procedures and managed office staff of eight.
Professional Certifications and Memberships
Professional Certification in Human Resources, HRCI
Society of Human Resources, SHRM
Southern Nevada Human Resources Association, SNHRA