Engineer Quality

PROFESSIONAL OBJECTIVES

A position as a Quality Professional with challenging growth potential and the

opportunity for career advancement.

SUMMARY OF QUALIFICATIONS

Energetic Certified Six Sigma Black Belt Quality Leader with proven ability to

lead and implement continuous improvement projects using Cross Functional

Teams, Kaizen, Lean, 5S, Workplace Organization, Structured Problem Solving,

Value Stream Mapping, and Six Sigma methodologies for various products and

processes.

Focus on continuous improvements that positively impact an organizations

financial bottom line and quality metrics such as; first time quality, first

pass yields, customer returns, customer satisfaction, throughput efficiencies,

on-time delivery, and cycle times.

EDUCATION

Master of Science - Management (May 1998), Cardinal Stritch University,

Milwaukee, WI.

Bachelor of Science - Electrical Engineering Technology (March 1991), Thomas

Edison State College of New Jersey, Trenton, NJ.

Associate of Applied Science - Physical Science (November 1990), Thomas Edison

State College of New Jersey, Trenton, NJ.

Precision Measuring Equipment School (PMEL), College of the Air Force, Lowry

AFB., CO. December 1981

CERTIFICATION

ASQ - Certified Reliability Engineer - March 2010

ASQ - Certified Six Sigma Black Belt - March 2009

ASQ - Certified Quality Engineer - June 2008

Six Sigma Green Belt - October 2005

Knowledgeable on:

Standards FCC Part 15 Metrology Lean / 6 Window XP/2000

Sigma

AS 9100 FCC MP-4 Fluke Met/Track SIPOC Word 2003

TS 16949 ANSI C63 Fluke Met/Cal PMAP Excel 2003

QS 9000 OST 55 Watcom ISQL TMAP Access 2003

ISO 9000 OET 55 SQL Anywhere Minitab v14 Power Point

Series 2003

ISO 17025 Crystal Reports Applied Front Page

Statistics

ISO 10012 Automotive Data Proof - VRMP Publisher

ANSI/NCSL Z540 FMEA Data Proof - OhmRef Software Visio

Professional

MIL-STD 45662A APQP ISG Uncertainty Word Perfect AutoCad

Analyzer

EN 45000 PPAP ISG Accuracy Ratio Presentation Visual Basic

Series

EN 29000 SPC ISG SPC View Quattro Pro C ++

Series

GD&T MSA JTI PMAP Adobe HT Basic

Acrobat

PROFESSIONAL EXPERIENCE

TELEDYNE CONTINENTAL MOTORS - Mobile, AL (April 2006 to Present)

Warranty Analyst / Reliability Engineer

Design, develop and implement Warranty system focused on customer satisfaction

and key company metrics.

Identify opportunities for quality improvement and required resources for

effective problem solving teams.

Track and report process effectiveness. Review trends and breakdown inputs

and outputs of the customer service department.

Design, develop and implement reliability calculations, i.e. MTBF, for upper

and lower assemblies.

Design, implement and provide training on Voice of the Customer initiative.

Quality Manager - Quality Operations

Assigned to Quality Operations reporting to the Sr. VP of Operations.

Develop comprehensive cross training of Quality professionals, implementation

of Inspection zone coverage, development of Inspection Auditing.

Transition the organization from Quality Control to Quality Assurance roles.

Implementation of basic Visual Manufacturing - Quality Metrics using FPY

(First Pass Yields), DPU (Defects per Unit), and RTY (Rolled Throughput

Yields).

Provide training and employee development to salary workforce on Quality

Concepts, 5S, Lean, Continuous Improvement, and Error Proofing (Poke Yoke).

Develop budget requirements and decrease cost of services supplied by group.

Accomplishments:

Reduced department headcount by 30% and improved thru-put for all Inspection

stations by > 25%.

Reduced Receiving Inspection department headcount by 50% and increased output

by 30%. Reduced cycle time average to less then 24 hours.

Increased department cross training by > 60% and removed barriers for quality

improvements.

Implemented Quality Inspection zone coverage and significantly reduced

inspection wait times.

Reduced Quality department overtime by > 75%.

Measurement Systems Manager

Measurement Systems Manager assigned to the CMM Precision Measurement

Laboratory and the Metrology Laboratory.

Restructured Metrology Laboratory utilizing Lean, Visual Controls, 5S, and

Workplace Organization concepts to improve flow and efficiencies within the

Metrology Laboratory.

Accomplishments:

Reduced Metrology backlog in 10 months from > 6.2 % of total gages supported,

Gages waiting for calibration > 365 days to < 0.1 % of total gages supported,

Gages waiting calibration to < 1 day.

Increased number of gages calibrated each month by > 30 %

Decreased department overtime by 75%.

CMM Laboratory reduced cycle times > 30 %,

Increased number of parts tested each month > 20 % with improved uptime

metrics.

Developed, organized, provide technical instruction and mentored quality

engineers for the ASQ-Certified Quality Engineering Exam. Achieved 75 %

success rate for first time CQE exam results.

Developed, organized and implemented ASQ - Certified Six Sigma Green Belt Exam

program and provided technical instructions for Green Belt candidates.

Achieved 92 % success rate for first time CSSGB exam results.

Senior Quality Engineer

Sr. Quality Engineer for two manufacturing assembly areas directly supporting

OEM and Aftermarket finished good products.

Applying concepts from 6 Sigma, Lean, and 5S achieved significant process and

quality improvements for First Time Quality and a corresponding reduction in

customer complaints and concerns.

Accomplishments:

Achieved significant process improvement for manufacturing cells FPY rates

from 32.7 % to 99.4 %.

Correlation to a significant reduction of Customer Returns and Customer

Complaints from 68.1 % to 0.5 %.

Design process flow to achieve daily production goals.

Supplier Cpk levels improved to 1.33.

DELPHI - ENERGY AND CHASSIS DIVISION - Milwaukee, WI (October 2001 to March

2006)

Quality Manager - (Exhaust Systems Business Unit)

Evaluate and develop training requirements for engineers, technicians, and

hourly personnel for measurement sciences, quality, metrology, and statistics.

Develop budget requirements and decrease cost of services supplied by

department.

Coordinate schedules, work assignments and improve efficiencies in response

time for Customer / Supplier concerns, PPAPs, Gage R&R, Production Test Runs,

and Audits.

Develop and asses Performance Development Plans for salary personnel.

Develop budget requirements, implement and maintain budget plan.

Successfully decreased cost of services supplied by department.

Accomplishments:

Achieved plant wide quality level of FPY from 70% to a FPY 99.98%.

Achieved zero customer returns in over 24 months.

Six Sigma Green Belt Certification and three Six Sigma projects completed.

Reduce monthly Scrap 90%.

Team member of corporate Coordinate Measurement Machine and Dimensional

measurements for division.

Senior Quality Engineer / Supervisor (Exhaust Systems Business Unit)

Accomplishments:

Improved First Pass Yield in Fabrication areas from 70% (0.67 Cpk Level) to

99.98% (1.67 Cpk Level).

Decrease Weld Laboratory turn times form 5 hours to less then 1 hour.

Achieved 100% on-time delivery for PPAP submittals and Gage R&R.

Senior Metrologist (Exhaust Systems Business Unit)

Accomplishments:

Reduced Metrology backlog from > 8 months to calibrations performed 5 days

prior to due date in < 6 months.

Zero audit findings for 10 consecutive TS 16949 audits for Metrology

Laboratory.

Upgrade CMM, improve CMM test methodology and standardize process, utilize 3D

Math Models.

DELPHI AUTOMOTIVE - ELECTRONICS SYSTEMS-Milwaukee, WI (June 1991 to October

2001)

Metrology Team Leader (Automotive Engine Control Modules)

Measurement Standards Group - Supervisor (Automotive Engine Control

Modules/Avionics Systems)

QA Reliability-Engineer Lead (Automotive Engine Control Modules/Avionics

Systems)

Reliability Engineer (Automotive Engine Control Modules/Avionics Systems)

AT&T QUALITY MANAGEMENT AND ENGINEERING-Union, NJ (February 1988 to June

1991)

EMC/EMI Laboratory - Member Technical Staff - Engineering Technical Lead

Metrology Laboratory - Engineer Associate - RF/Microwave Lead Technician

LOCKHEED ELECTRONICS COMPANY--N. PLAINFIELD, NJ (April 1986 to January 1988)

Metrology Field Engineer

UNITED STATES AIR FORCE--(January 1981 to December 1985)

Precision Measuring Equipment Technician

PUBLISHED PAPERS

Reengineering Metrology for the Future - Presented at the NCSL Conference 1996

Reengineering Metrology - What is the Best Model? March 1998

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