OBJECTIVE: Project Manager

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Mission statement and core values:

I ensure that IT staff and projects support the strategic mission and

business objectives within scope, budget, and schedule. I value trust,

continuous improvement, communication, long-term quality solutions,

customer services and commitment.

STRATEGIC AREAS OF EXPERTISE

. IT Budgeting / Capacity Planning / Cost-Benefit Analysis

. High-Availability, Business Continuity and Disaster Recovery

Solutions

. Agile Iterative Project Management

. Risk Management: Assessment and Mitigation Strategies

. Quality Assurance / Quality Control

. Procurement, contract administration and vendor management

. Off-shore contractors' management

. SOX, FDA, PCI DSS and other regulatory and industries requirements

compliance nationally and internationally

PROFESSIONAL SUMMARY

. Over ten years of leadership in IT Project Management and IT

Operations Management in the area of Network Infrastructure Support,

Telecommunications, Systems/Software Development Lifecycle and Facility

Management

. Strong background and experience with pharmaceutical, industrial and

financial applications and technology solutions, including varies CRM and

ERP systems, their components, integration and interoperability

. Working Knowledge of regulatory compliance requirements: SOX General

IT Controls, FDA CFR Part 11, HIPAA, Data Security DSS PCI Compliance, EU

regulations

. Extensive Hands-on Knowledge with the following technologies: Cisco

and F5 based networking, Microsoft AD/Exchange/SQL/IIS, Citrix, Linux,

EMC, Oracle, VMware, and Datacenter Environmental Controls

. Effective in mentoring and developing IT staff to ensure competent

and consistent performance and exceptional customer service

PROFESSIONAL EXPERIENCE

DATATRAK International Inc, Mayfield Heights, OH December 2004 - Current

Worldwide Application Service Provider (ASP) offering SaaS solutions to the

pharmaceutical, biotechnology, and medical device industries to manage

patient data in clinical trials

Network Operations Manager: Primarily responsible for 99.9% up-time SLA

compliance of mission critical production environment, responsible for IT

Operating and Capital budgets, resources allocation, capacity planning,

requirements gathering and IT Project Chartering, departmental and projects

team building, assigning individual responsibilities, and developing

projects schedule to ensure timely completion of projects

. Achieved 300% reduction in downtime in four corporate datacenters

through:

- High-Availability design, continuous monitoring, logical and physical

security, change control, incident reporting and resolution

- Significant reduction of IT footprint by implementing new technologies,

infrastructure optimization, comprehensive vendor and solution

selection

. Leadership, team building, cross-training and IT Operations business

process improvement for IT offices across international and national

boundaries

. Expanded service offerings by utilizing new technologies and innovative

approaches that resulted in new contracts and contract extensions of

existing customers

. Represented IT in customer audits and RFP preparation and presentation

. Consistently passed yearly SOX audits on General IT controls

. Successfully managed the development and implementation of concurrent IT

projects within national and international boundaries ranging from $0.4MM

- $2MM per project, that achieved operational goals, within budget and on

time

. Development and enforcement PMO templates, forms, SOPs and Guidelines to

streamline delivery of IT Projects

SIRVA Relocation LLC, Mayfield Heights, OH February 1999 - December 2004

Relocation and moving solutions provider to consumers, corporations and

governments: logistics and financial services for transferees across

national and international boundaries

Sr. Network Engineer, IT Project Manager: Technology integration and IT

Operations processes consolidation during corporate merges and

acquisitions, post-integration network support and systems development

. Successfully led Project Teams to merge and integrate IT infrastructure

of acquired companies and remote offices. All projects were completed on

time and under the original budget

. Designed and managed corporate network infrastructure: high-availability

configuration, Telecom provisioning, service and network monitoring and

alert notification which overall resulted in achieving 99,99% up-time for

mission critical systems and services

. Developed and Implemented Business Continuity and Disaster Recovery

corporate plan with yearly data and services recovery testing and semi-

annuals process and documentation review

. Achieved continues professional agility of IT staff through knowledge

transfer, cross-training and encouragement to take certification in

supported technologies

. Consistently passed yearly SOX audits on general IT controls

Huntington National Bank, Cleveland, OH June 1996 - February

1999

Network Engineer / Project Leader: Network support and Helpdesk management

. Managed IT infrastructure support team, regional Helpdesk, and

contractors, achieved high standards in customer service and systems

availability in compliance with SLA of 99.9%

. Managed vendor relationships with varies IT staffing companies for mass

systems rollouts, achieving smooth and timely transition to new systems

and platforms

. Maintained and administered Novell NetWare and Microsoft NT servers and

services, Lotus Notes e-mail servers, Enterprise level backup systems and

anti-virus protection with high level of efficiency and reliability

. Supported WAN/LAN network infrastructure for more than 40 banking offices

in NE Ohio region

. Developed training materials and trained internal and external users

EDUCATION / PROFESSIONAL CERTIFICATION

Project Management Professional (PMP/PMI)

Member of Project Management Institute (PMI) and Northeast Ohio PMI Chapter

Cisco Certified Design Associate (CCDA) and Cisco Security Solutions and

Design Specialist

Microsoft Certified System Engineer (MCSE and MCSA)

Cisco Certified Network Associate (CCNA) 2001

Certified Novell Administrator (CNA) 1998

Moscow Institute of Chemical Engineering,

M. Eng. Diploma of Automatization Engineer 1984-1991

ADDITIONAL SKILLS

. Bilingual: Fluent in English and Russian

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