Douglas French
Rye, NY *****
Cell 914-***-****
http://www.linkedin.com/in/douglasfrenchrye2010 *************@*****.***
EXECUTIVE PROFILE
Business-to-business marketing leader with proven success in achieving
sales and revenue targets by building and integrating strategic marketing
across organizations. A recognized thought-leader with a customer-focus
approach and demonstrated ability to work with cross-functional teams from
product to marketing to sales to operations to achieve superior results.
Experienced in the information technology, financial services, legal and
healthcare markets.
Areas of Expertise Channel Management Sales Promotion
Strategic Marketing Business Development Organizational Leader
Front-end Customer Strategy Commercial Management Change Agent
PROFESSIONAL EXPERIENCE
THOMSON REUTERS, New York, NY 2005 - 2010
$13B global information-technology and media company serving business and
professional markets
Global Vice President
Charged with leading the go-to-market strategy for $1B in financial
services products worldwide to include product positioning, pricing,
strategic marketing initiatives and channel coordination.
. Successfully transformed the commercial strategy for a $500M product line
to drive new growth opportunities and reverse the '08 / '09 financial
market consolidation by creating 5 new customer-focused vertical markets
resulting in a $30M net impact.
. Spearheaded the global organizational realignment in key market segment
based on merger that significantly increased operating income, captured
cost synergies, and reduced redundancy.
. Harmonized the merged product line and commercial offerings that
leveraged the brand globally, optimized sales efficiency to market,
stemmed competitive attacks, and extended economies of scale into new and
emerging markets.
. Developed front-end customer segmentation and corresponding customer
database to target new sales, revenue retention programs, and sales
promotions resulting in sales lift of 5% or $5M annualized.
. Launched first fully integrated product in key market space that
recaptured lost market share and generated new sales and entry into
emerging markets totaling $10M.
THOMSON WEST, New York, NY 1996 - 2005
$3B information and solutions provider to the legal, government and
corporate marketplaces
Director of Marketing
Directed and managed regional marketing strategies and programs along U.S.
east coast to grow $350M in annual revenue of legal and business
information products, related Internet marketing services, continuing legal
education services, and practice-management software products. Assisted in
the management of 100-plus sales and account management organization.
. Developed customer valuation model that integrated regional sales
management planning and marketing strategy resulting in 15% lift in
sales. Finalist for Award of Excellence in business process.
. Championed the organizational alignment of marketing operations into one
strategic marketing group for greater return on marketing investment
resulting in cost-synergies, scale and higher impact programs for
business development.
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THOMSON WEST (continued)
. Increased market share by 40% over 3 years with the launch and heavy
promotion of product line extensions to include new web-based products
and content offerings.
. Revamped customer promotion and sales incentive process to align with
corporate imperatives resulting in a 10% lift of regional and national
quarterly sales.
. Spearheaded competitive intelligence for new line of product offerings
based on new front-end customer strategy generating $8M in new sales.
. Built and directed outbound telemarketing unit to drive new sales and
lead generation resulting in $7M annually.
STANDARD & POOR'S, McGRAW-HILL, New York, NY 1993-1996
Subsidiary of $4B leader providing independent financial analysis and
services worldwide
Marketing Manager
Managed the marketing and sales-force coordination of credit market
information and products to financial institutions to support $30M in
annual revenue. Responsible for direct mail, advertising, product
management, lead generation, market research, trade shows / events and
public relations. Contributed to sales growth of 20% year-over-year for 3
years. Launched new line of information services via new delivery
platform: The Internet. Repositioned international product line for
greater global market development.
ADDITIONAL EXPERIENCE
AMERICAN ARBITRATION ASSOCIATION, New York, NY
$40M provider of dispute resolution services in all major business sectors
Marketing Manager
Oversaw marketing, sales and fulfillment operations for publishing services
and information. Doubled new sales and recurring revenue of AAA
information services to $1M by expanding product line and opening up
distribution channels with 3rd party resale agreements and co-marketing
relationships. Significantly increased profitability by outsourcing
services for automation, instituting preferred vendor deals with volume
discounting, revamping order fulfillment and inventory processes, and
building and instituting customer database (CRM).
FRENCH CESSTONE & ASSOCIATES, Valhalla, NY
$2M healthcare advertising and communication company
Account Executive
Responsible for account management and coordination of agency projects such
as business pitch, client consultation, market research, strategic
planning, concept development, media planning and creative execution and
production. Major account work included healthcare market such as Wyeth
Laboratories, Barr Laboratories, Ayerst and Rugby International.
EDUCATION
MBA, Marketing, Pace University, New York, NY
BA, Economics and Business, State University of New York, Cortland, NY