SUSAN P. DEGIOVANNI
**** ******** ** -- **********, ** 18902 -- 215-***-**** --
*************@*******.***
SUMMARY
Senior Sales Representative with proven success at a large pharmaceutical
company promoting prescription medications. Extensive experience as an Air
Force officer recruiting for the United States Air Force Academy and flight
operations (Pilot). Seeking a sales management/ leadership development
position to leverage my business and managerial experience in the
healthcare, pharmaceutical, biotech or medical device industries.
PROFESSIONAL EXPERIENCE
SANOFI-AVENTIS PHARMACEUTICALS, Bridgewater, NJ, 2005 - 2010
Senior Sales Professional
Promoted prescription medications in the osteoporosis, insomnia and
hypertensive markets to primary care and specialty physicians, e.g.
rheumatologists, endocrinologists, psychiatrists, nephrologists and
cardiologists. Responsible for driving volume growth by analyzing the
business environment, allocating resources and collaborating with a team to
develop and implement solutions around barriers.
. Top performer in sales achievement
o 2009 Top five percent-National Sales Champion
o 2008 Top ten percent-Regional Achievement Winner
. Consistently exceeded 100% goal attainment by forging strong
relationships with key customers, effectively analyzing business
drivers and leading a collaborative effort among teammates
. Planned and executed educational programs promoting a new medication
dosing option to key customers resulting in a market share increase
from zero to 50% in less than two years
. Improved communication between high level management and field sales
professionals through membership on the Regional Advisory Council
(2009)-hand-picked by the regional manager
. Initiated collaboration with sales professionals from diverse
therapeutic areas and co-promotion partners resulting in ability to
leverage relationships with shared top customers
. Led a district workshop on importance and best practices for pharmacy
calls, improving sales call productivity and driving the "pull
through" on promoted medications
. Appointed by regional director to coach three newly hired sales
representatives during a management gap, saving the company money and
insuring positive territory sales trending
. Peer selected as the "go-to" person; District Team Spirit Award, 2006,
2007, 2008 (H1), 2009 (Q3), for maintaining a positive attitude,
fostering solutions and enhancing the culture of the district
UNITED STATES AIR FORCE
UNITED STATES AIR FORCE RESERVES, Denver, CO, 2003 - 2005
Liaison Officer Director, Lieutenant Colonel
Supervised a diverse group of 36 Admissions Liaison Officers and support
staff responsible for marketing and recruiting operations for the Air Force
Academy and Air Force ROTC Scholarships in over 450 secondary schools in
eastern Pennsylvania; Ranked in top one percent nationally.
. Revamped school distribution list with consideration for ALO
geographic location, availability, and school productivity, improving
coverage and increasing the number of qualified candidates
. Attained an above average promotion rate through effective
communication and coaching
. Orchestrated annual training seminars utilizing expertise from outside
sources and new technology to enhance knowledge base and improve ALO
recruiting effectiveness
. Initiated outreach to two new congressional districts, briefing aids
on the appointment process and insuring a smooth transition for
service academy candidates
. Served on multiple congressional and senatorial nomination boards to
interview, rank and select the top candidates for the Air Force
Academy
SUSAN P. DEGIOVANNI 215-***-****)
PAGE 2
Admissions Liaison Officer (1996 - 2009), Major
Responsible for marketing Air Force College Scholarship programs in over 40
secondary schools; recruiting, counseling and evaluating candidates for the
Air Force Academy and AFROTC Scholarships.
. Collaborated with senior members of the team to learn best practices
for gaining access, writing evaluations and learning the key players
in the admissions office, streamlining the learning curve
. Built solid relationships with high school counselors insuring access
to high caliber students and ability to generate a pipeline for years
to come
. Initiated outreach programs at three all-girl schools, increasing
awareness and inspiring female students towards a non-traditional
career as an air force officer
. Developed informative and exciting presentations generating interest
in air force college scholarship programs at college fairs, school
visits and award presentations
. Streamlined cumbersome administrative functions resulting in a
tracking mechanism and fewer errors
. Accurately coordinated and administered candidate fitness testing,
college fair assignments and officer performance reports, resulting in
an efficient unit and accolades from the academy admissions team
PENNSYLVANIA AIR NATIONAL GUARD, Willow Grove, PA, 1993 - 1995
Pilot/Aircraft Commander, C-26 Metroliner, Captain
Commanded a 20 passenger aircraft providing safe and timely interstate
transport for state and military dignitaries, Air Guard personnel,
equipment and supplies.
. Mentored and trained junior pilots, reducing the time before they
became mission-ready
. Developed a training course and manual for incoming pilots,
standardizing the procedures and contributing to the safe operations
of a mission-critical resource
UNITED STATES AIR FORCE, Pease Air Force Base, NH and Plattsburgh Air Force
Base, NY, 1985 - 1992
Aircraft Commander (Pilot), KC-135A/Q Stratotanker
Commanded a four-member crew providing in-flight refueling to sustain and
extend the combat capability of US and multi-national aircraft in all
weather conditions worldwide.
. Led 45 Combat Support missions in support of Desert Storm -Air Medal
recipient
. Selected "Top Gun" during Desert Storm for successfully recovering an
aircraft on three engines with a challenging emergency landing, saving
lives and a multi-million dollar asset
. Instructor, "Instrument Refresher Course"; annual requirement for all
pilots and navigators
. Selected for the elite "Standardization and Evaluation" section;
provided classroom instruction and in-flight evaluations
. Certified "Simulator Examiner", evaluated pilots on emergency
procedures in flight simulator
EDUCATION
MS, University of Southern California, Systems Management, Los Angeles, CA
BS, United States Air Force Academy, Human Factors Engineering, Colorado
Springs, CO
MILITARY MANAGEMENT AND DEVELOPMENT PROGRAMS
Lead2Succeed "Leadership Boot Camp", Academy Leadership, King of Prussia,
PA
Air Command and Staff College, Air University, Maxwell Air Force Base, AL
Squadron Officers School, Air University, Maxwell Air Force Base, AL
Undergraduate Pilot Training, Laughlin, AFB, TX
Key w