Bill Borer

**** *** *** ******** ***** Telephone: 419-***-****

Venice, FL 34293 Email: abmlub@r.postjobfree.com

SYNOPSIS:

. Broad business background in manufacturing, purchasing, finance,

retail and healthcare information technology delivery and operation,

project management and consulting

. Excellent leader, who employs teamwork, empowerment, feedback,

coaching and recognition to guide cross-functional, multidisciplinary

teams achieve company and team member objectives

. Exceptional interpersonal, communications and documentation skills,

enthusiasm, integrity, resourcefulness, ability to learn,

conscientiousness and initiative

. Emphasis on client satisfaction and responsiveness, lean principles

and process improvement, productivity, and delivering information

systems products and services of substantial business value

OBJECTIVE:

An information systems leadership position responsible for delivering and

continuously improving information technology solutions to help achieve

company objectives

EXPERIENCE:

MERCY HEALTH PARTNERS 11/03-6/09

Director, Information Technology (Toledo, OH)

A senior IS leader, responsible for delivery of technical services,

including planning and secure operation of servers, local and wide area

networks, telecommunication and end-user PC facilities and Service Desk.

Directed managers and technology experts in strategic planning,

implementation and continuous improvement of technology infrastructure and

services. Provided responsive and highly available healthcare systems with

emphasis on customer service, efficiency, productivity, and cost

containment.

Significant results:

. Replacement of Nortel with re-engineered Cisco network eliminating of

single points of failure

. Consolidation and collocation of key application servers from five

facilities to dual datacenters

. Active Directory implementation with explicit login and Single Sign-on

for over 12,000 users

. Wireless network installation, including Guest Wireless at seven

hospitals

. Citrix clinical desktop implementation with biometric fingerprint

login for 7,000 clinical users

. Construction of new hospital WAN and LAN with full VoIP and wireless

benefits

. Crafted deep archive clinical image storage solution (Radiology,

Cardiology and Mammography)

. Purchasing process improvement using fair market value assessment and

pricing negotiation resulting in annual support and services contract

savings of $1/2 million

. Development of Business Systems Availability Scorecard performance

metrics dashboard

. Lean Implementation Team approach to achieve customer service 30

Minute Promise for IT incident owner assignment and customer contact

BORER MANAGEMENT CONSULTING, LLC 1/02-11/03

Project Manager/Consultant (Toledo, OH)

Independent professional services consultant, providing IT consulting and

project management throughout North America. The focus of each engagement

was to help achieve the client's business objectives. Project management

disciplines applied rigorously to assure success in completing projects on

time, on budget, and according to the scope and specifications. Additional

emphasis placed on transfer of knowledge, skills to clients and project

team members.

Significant results:

. Project manager for COBRA systems consolidation from disparate

platforms in different cities to a single corporate standard for ADP

. Program manager for multi-line benefits services annual enro1rment

project for UNOCAL incorporating employee, retiree and COBRA

communication documents, web, IVR and Call Center election options,

election processing, confirmation statements and carrier interfaces

. Project manager for ExxonMobil reporting web site, developed to make

results of mystery shopping visits available more rapidly and with

more information than the former e-mail reports

. Acting Division IS Manager for ADP Win Flex System Division. Managed

system upgrade and Oracle database implementation and migration to a

hosted operating environment.

ADP PROFESSIONAL SERVICES (AG CONSULTING) 1/98-1/02

Principal Consultant (San Francisco, CA)

Project manager and consultant for various client projects focused

primarily on infrastructure readiness and system implementation for ADP ERP

and HR systems clients.

Significant results:

. PM for multi-line benefits services company annual enrollment projects

with international call centers. Business recovery for two clients

where ADP was "on probation" (MetLife and Unocal)

. Engagement manager for vendor software evaluation, pilot testing and

selection

. Technical infrastructure manager for two major clients, a bank

HR/payroll implementation and a web hosting business

. HR/Payroll System (CSS HRizon) upgrade project manager

. Conducted several technology readiness assessments for clients

preparing to implement ERP, financial, human resources and payroll

systems

. Led three engagements to implement change management and version

control software for clients managing PeopleSoft releases and

customizations

. Strategic business assessment and applications selection for municipal

light rail transit system

. Authored company-wide process documentation for technical readiness

assessment, Y2K testing, change control/version control software

implementation and web application stress testing

SEAWAY FOOD TOWN, INC.

Director, Information Systems (Maumee, OH) 8/95-12/97

Reported to President/CEO of publicly held supermarket and discount drug

chain of 73 stores with annual sales of $660 million. Consolidated IS into

a single, customer-focused group, aligned with company needs and

priorities. Member of Executive Committee. Managed range of systems

including: Purchasing, Logistics, Accounting/Finance, Card Payments,

Pharmacy, and more on mainframe, UNIX and PC/LAN platforms; managed forty

IS professionals with an operating budget $5.2 Million.

. Completion of several significant projects: Migration of Financial and

Merchandising applications from mainframe to Intel servers, WAN

implementation, WAN-based Video Rental, EDI, Help Desk, Co-branded

Credit Card, CAD, Event Ticketing, In-store Windows PCs and Store Time

and Attendance

. Initiated IS staff training to develop business skills and the

application of new technologies

Manager, Retail Systems (Maumee, OH) 2/93-7/95

Organized, and developed new Retail IS department focused on network and

telecom support.

. Implemented Local and Wide-Area Networks and In-Store server

infrastructure

. Implemented chain-wide, UNIX-based Electronic Payments, Store

Merchandising, and Pharmacy systems

. Introduced PC-based personal productivity applications, voice mail and

e-mail

OWENS-CORNING FIBERGLAS CORPORATION

Manager, Corporate Staff & International IS (Toledo, OH) 1/87-2/93

Responsible for planning, development and implementation of information

systems and for providing end-user computing support services for

Headquarters Staff departments.

. Managed major financial systems changes resulting from company

restructure

. Implemented new, International Financial Consolidation System

(Hyperion) to report planned, forecast and actual financial results to

Senior Management

. Managed design and implementation of Electronic Funds Transfer system

for Accounts Receivable, and subsequently, Accounts Payable

departments

. Created and developed End-User Computing group resulting in

significantly improved customer service and IS staff morale

. Accomplished accelerated delivery of litigation support system and

subsequent process improvements to help mitigate litigation costs

Manager, Technical Center Information Services (Granville, OH) 5/85-

1/87

Managed IS professionals and end-user liaison specialists in development of

business systems and delivery of information and support services to meet

corporate research and development objectives.

. Documented strategic planning process and reorganized department for

greater productivity and excellent customer service.

. Applied 4GL, prototyping and end-user computing to enhance staff

productivity and extend results and business value

. Achieved 25% budget reduction to $1,125,000.

. Introduced internal professional consulting role within Information

Services team through education programs and development of business

and interpersonal skills

. Established inter-division relationships to take advantage of

hardware/software standards, recruiting and staff development

MIS Project Manager (Toledo, OH) 8/81-5/85

Managed information systems professionals in planning, developing and

implementing business systems for Transportation, Purchasing, Accounting,

Legal and other corporate staff departments.

. Implemented major carrier selection and payment transportation system

resulting in excellent client feedback and significant cost reductions

. Recruited and developed successful subordinate team through clear

development assignments, training, coaching, rewards and recognition

. Initiated staff training and pilot usage of FOCUS for prototyping and

rapid development resulting in major staff productivity improvements

and increased software re-usability and quality

. Authored and gained approval of job descriptions and skills matrices

for eight MIS positions for use corporate-wide

Manager, MIS Control (Toledo, OH) 4/77-8/81

Established mission, charter, organization, roles and staffing for new

department to enforce system development standards and information systems

security controls methods and best practices.

. Produced corporate-wide system development and Information Security

standards

. Extended departmental scope to include performance monitoring and

quality assurance functions and MIS governance and cross charge

systems

HONEYWELL & SPERRY-UNIVAC COMPUTER SYSTEMS (Toledo, OH) 8/75 to 4/77

Senior Marketing Representative

Sold large-scale computer hardware, software and support services.

Developed plans and proposals and conducted sales campaigns to meet the

needs of major business and educational organizations.

GENESIS ONE COMPUTER CORPORATION (Toledo, OH) 11/71 to 7/75

Senior Marketing Representative

Leased and sold IBM computer systems and related products and peripherals.

"Pacesetter Club" member each year. Established District Office for third-

party lease and sale of used computer equipment with Boothe Computer

Corporation. Recognized for third highest sales nationally, in 1974.

RCA COMPUTER SYSTEMS DIVISION (Toledo, OH) 6/70 to 10/71

Marketing Representative

Gained formal computer systems training and initial experience in customer

support and new customer development.

EDUCATION: University of Toledo, BBA Completed degree requirements in

three years.

REFERENCES: References and a portfolio of supporting materials available

upon request.

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