Supply Chain Customer Service

Susan Schmitt Kyle

Web Portfolio: http://webprofile.info/skyle/

** ***** ****** **** *: 914-***-****

Brewster, NY 10509 abmlq3@r.postjobfree.com

Senior Supply Chain Management Executive

Dynamic, accomplished operations professional with valuable depth of

experience across supply chain management, business strategies, and

manufacturing operations. Combine leadership with talent selection to build

high-performance teams that drive business efficiencies and achieve

corporate goals. Exceptional project management skills, business process re-

engineering, and cost savings initiatives to maximize ROI and company

profitability. Achieve exceptional business results through expertise in:

( Change ( Leadership & Organizational Supply Chain Management

Management Development

( Strategic ( Communication & Influencing Project Management

Planning

( P&L Management ( Vendor Management / Process Reengineering

Negotiations

Executive Performance

Pfizer, Inc., New York, NY 2003-2010

World's largest pharmaceutical company generating more than $48 billion

annually.

Senior Director, Established Products Business Unit (2009-2010)

Supply Chain expert collaborating on cross-functional team as liaison

between business and manufacturing to facilitate lifecycle management

activities for established products, products approaching patent expiry

and generic entry. Worked with Corporate Responsibility to insure supply

and lowest cost possible to support global Trachoma program, as well as

programs supplying, USAID, the Clinton Foundation and other philanthropic

organizations.

Selected Achievements

. Selected to represent Manufacturing Operations for newly formed

business division. Established team charter and worked with

Manufacturing, R&D and suppliers to identify cost savings and product

improvements. Projected cost savings of 11% for focus products in

2010.

. Worked on teams to address Loss of Exclusivity strategies for major

products approaching patent expiry, such as Xalatan, Viagra and

Detrol.

. Gathered competitive intelligence and developed strategies to gain and

maintain strategic advantage with targeted generic competitors.

Presented to senior management and manufacturing sites in order to

align goals and broaden understanding of the competitive landscape.

Senior Director/Team Leader, Supply Chain Management, U.S. & Canada (2007-

2009)

Directed Supply Chain Management, Demand Forecasting, as well as

operational budget of Pfizer World Wide Pharmaceuticals for the US and

Canadian Markets with forecasted (net) sales in the US of $2.28 billion.

Managed US & Canada Animal Health Supply Chains. Led 12-member Supply

Chain Management team in New York and materials management site directors

team in the U.S. and Puerto Rico. Implemented Sales & Operations

Planning, for the US market, Greenstone Generics and US & Puerto Rico

manufacturing sites.

Selected Achievements

. Led Manufacturing Operations product launch teams for Greenstone

Generics, instrumental to winning HDMA's prestigious "Diana" award for

two consecutive years by focusing on brand Loss of Exclusivity (LOE)

and long-range support strategies.

. Decreased 2008 to 2009 short dated inventory losses by projected $16

million.

. Spearheaded cross-functional M4 RFT effort evaluating all Pfizer

Product Change Management systems, resulting in reducing lead-time by

47% through removal of redundant methods, system automation, and

streamlining approval processes.

. Developed continuing Business Excellence program to identify education

tiers and metrics in support of Lean and Agile Operations efforts.

Susan Schmitt Kyle Page 2 of 2

Pfizer, Inc. (continued)

Director/Team Leader Supply Chain Management, US (2003-2007)

Oversaw Supply Chain Management and Demand Management of Pfizer Worldwide

Pharmaceuticals for the US market representing 65% of total company annual

revenue. Led 15-member professional staff accountable for demand

forecasting, budgeting, and supply assurance following the 2003

acquisition of Pharmacia. Improved communications and customer service by

developing integrated and streamlined budget process for sites in the

U.S., Puerto Rico, Canada, and Europe. Led Materials Management Network

for North America and Puerto Rico and global initiatives including ERP

systems and inventory management.

Selected Achievements

. Led supply chain systems and process integration teams during

Pharmacia acquisition and instituted sales and operations planning

process for U.S. market and Greenstone generics. 2003 Recipient of the

W.E. Upjohn Founders award in recognition of this achievement.

. Project managed major initiatives including, anti-counterfeit

labeling, HDMA bar coding, GTIN (Global Trade Identification)

Numbering, and development of Customer Satisfaction Index scorecard.

. Improved year-over-year forecasting accuracy 5% to 8% by implementing

Logility forecasting system and developing supporting business

processes.Led budget redefinition process of consolidating data into

single database that reduced process by two months and cut number of

revisions in half.

Pharmacia Corporation, Peapack, NJ 1999-2003

Global pharmaceutical company acquired by Pfizer, Inc. in 2003.

Director of Operations, Global Supply Chain Management

Supervised global production planning, supply assurance, inventory

management, and developed and led implementation of Sales & Operations

Planning (S&OP) for the U.S. and Puerto Rico covering branded and generic

products and consumer health businesses.

Selected Achievements

. Collaborated with active pharmaceutical ingredient (API) and

pharmaceutical-manufacturing materials management teams in the U.S.,

Puerto Rico, and Europe to develop/implement BPCS MRP planning systems

and processes, performance measures, and continuous improvement

programs.

. Achieved corporate sales objectives for 10 consecutive fiscal periods,

improved customer service levels to greater than 98%, and enhanced

responsiveness to changing market and competitive conditions.

. Identified and recommended opportunities to reduce COGS 30% ($3.9

million) over two years as leader of cross-functional cost reduction

team focusing on Rogaine product line.

Schein Pharmaceutical, Inc. 1990-1999

Generic pharmaceutical manufacturer, acquired by Watson Pharmaceutical

Company in 2000.

Director, Demand Management & VMI Systems, Florham Park, NJ (1996-1999)

Recruited and led five-member team and developed pharmaceutical industry's

first Vendor Managed Inventory program.

Selected Achievements

. Contributed to $19 million sales increase and $9 million profitability

by participating on cross-functional team to review company's

manufacturing planning and sales and marketing strategies.

. Selected and implemented demand forecasting software and established

formal processes resulting in seamless coordination between Sales,

Marketing, Manufacturing, and Distribution.

Group Manager Production Planning & Inventory Control, Carmel, NY (1990-

1995)

Hired and led nine-member team of production planning and procurement

professionals supporting three manufacturing facilities in the U.S. and

Puerto Rico. Led implementation of first MRP system (BPCS) and shop floor

scheduling software.

Education / Certification / Affiliations

B.A., Communications/Media, Western Connecticut State University, Danbury,

CT

APICS, American Production & Inventory Control Society

Member, APICS

Member, Institute of Business Forecasting

Member, Council of Supply Chain Management Professionals

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