Christopher J. Owens

** ***** ****

Rochester, NY 14626

585-***-**** Home

585-***-**** Cell

abmlev@r.postjobfree.com

OBJECTIVE An executive level position with a growing organization where I

can apply my sales, marketing, and management experience to

have a significant positive impact on the success of the

company and those individuals it serves.

SUMMARY A Sales professional with a history of significantly exceeding

revenue and profit goals in highly competitive markets.

Able to establish genuine relationships with clients,

colleagues, and suppliers to maximize customer satisfaction

and company profitability. Confident and articulate with

professional speaking abilities. A team leader and a team

player.

EMPLOYMENT IKON Corporation Rochester, New York 2005 -

Present

Enterprise Services Division

The company provides complete

outsourcing services for Fortune 1000 Companies, Hospitals,

Colleges & Universities, Managed Care Providers and Law

firms. Services include technology management, E-services

and software related to document management, outsourcing of

data and print centers, IT consulting services, and a

variety of others. These complex deals generally include

$1,000,000.00 or more in capital equipment, software and

services.

Director of Sales and Operations

Manage a team of 10 direct

reports, with matrix management responsibility for another

87 sales professionals, and 100 operations specialists.

Personally responsible for profit and loss, customer

satisfaction and retention, and aggressive growth targets.

The managed territory includes New York, Vermont, and part

of Massachusetts.

. Driving force in improving our marketplace from

number 27out of 27 in the Eastern Region in 2005 to

number 1 out of 27 for total revenue, gross margin,

and operating income in 2008.

. For Fiscal Year '08 our sales team finished at 200%

of plan for revenue and 180% of profit. For Fiscal

Year '09 thus far sales results are at 185% of plan.

. Earned the IKON Circle of Excellence Award in 2008

and 2009 for overachievement of sales plan.

. Improved margins from a negative 12% gross margin to

a positive 25% gross margin within 9 months.

. Number one in the US for renewing 100% of existing

contracts. Have never lost a single contract renewal

to competition.

. Ranked number one in the Eastern Region on 5 of 6

Performance Standards (Benchmarks) that are used by

senior company management to measure field manager's

performance.

. Grew phase 1, 2 and 3 pipelines over 300% in our

Area.

. Led the organization from 0% compliance in IKON

Service Excellence

to 100% in 6 months

HAMMER LITHOGRAPH CORPORATION / J. MACKENZIE LTD., Rochester, New

York 2001- 2005

Provide complete paper converting services for Fortune 500

firms, commercial printers, paper mills, and paper

distributors.

Director of Sales and Operations

Direct a team of 70 while responsible for profitably

growing J. MacKenzie Ltd. through effective sales and

marketing, strategic planning, and the acquisition of new

equipment. Report directly to the owner of the company.

. Grew company sales from $9,000,000 to $25,000,000.

. Personally responsible for prospecting and closing on

$12,000,000 in new revenue.

. Sold and maintained numerous major accounts including

the Eastman Kodak Company, Xerox, Exxon Mobil,

Vacumet and Unisource.

. Developed a strategic marketing plan to allow for

profitable growth, including an aggressive expansion

into the digital market.

. Driving force in guiding the organization to ISO

9001.2000 certification.

. Assumed management of this company during a period of

layoffs and financial losses, and developed the firm

into a very profitable, rapidly growing organization.

OWENS FINANCIAL, Rochester, New York 1998 -

2001

Extensively researched the financial markets including the

study of macro-economic factors, corporate income

statements and balance sheets, and both technical and

quantitative valuation metrics. Successfully utilized this

information as a professional stock and options trader.

Worked extensively on my public speaking abilities as first

a student of, and then a teacher of Dale Carnegie.

UNIMAIL CORPORATION, Rochester, New York 1987 -

1998

Provided complete information technology and marketing

outsourcing services including database management, laser

printing, fulfillment, and direct marketing for

organizations throughout the United States and Canada.

President and Chief Executive Officer (1988 -

1998)

Directed senior V.P. team to promote company growth through

sales and marketing, profitability, future planning,

financial management, and leadership of a staff of 250.

Reported to Board of Directors and served as Board member.

. Grew company sales from $700,000 (1987) to

$22,000.000 (1998).

. Personally responsible for prospecting and closing on

$10 million in sales annually.

. Personally sold and maintained numerous major

accounts including Xerox Corp, Eastman Kodak, IBM,

Bausch & Lomb, Citigroup, Marine Midland Bank and

Paychex.

. Successfully increased profitability each year.

. The driving force in turning the company from a

situation of financial loss and instability into a

profitable, comprehensive national information

technology outsourcing service.

. Continually researched and utilized emerging

technologies to improve business practices,

efficiency, and profitability.

. Led company to inclusion in the Rochester Top 100,

signifying the fastest growing companies in

Rochester, 1991 - 1998.

. Recipient of the "Forty under Forty" award from the

Rochester Business Journal for outstanding

achievement in business and the community, 1994.

EDUCATION BBA, Marketing, St. Bonaventure University, 1984

COMPUTER Microsoft Office, Word, Excel, Power Point, and

MM 2000 database

SKILLS management software.

BOARD Rochester East House, Development

Committee Chairman

MEMBERSHIPS Greater Rochester Postal Council, Chairman &

Executive Committee Member

Private Industry Council

Quad A Fund

American Red Cross Fundraising Committee

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