Human Resources Manager

C AROLYN MULHOLLAND

**** ******** **** 563-***-****

Clinton, Iowa 52732 ************@*****.***

PROFILE SUMMARY

Dedicated HR professional with over ten years experience, including four years experience in an industrial

setting. Managed a full spectrum of human resources programs, services, and functions. Strong command of

employment laws, compliance issues, benefits plans and safety programs. An energetic, self-motivated, and

hard working Human Resources Manager. Able to use own initiative and work as part of a team. Proven

leadership skills, including managing and motivating other staff to achieve company objectives. An effective

communicator at all levels within an organization. Lean manufacturing principles. Good problem solving and

analytical skills.

RELEVANT QUALIFICATIONS

Human Resource Management

• Strong administration skills in all HR generalist affairs including recruitment, selection, long-term

manpower planning, benefits, claims administration and employee services.

• Developed and maintained Affirmative Action Plan.

Organizational Development and Leadership

• Developed HR policies and procedures and authored comprehensive manuals at all levels.

• Composed and revised job descriptions.

Staffing / Recruitment Management

• Managed recruitment, selection, placement, and training processes.

• Counseled managers in employee relations, performance management, appraisal process and

disciplinary procedures within regulatory guidelines.

Compensation / Benefits Management

• Analyzed and modified compensation and benefits policies to establish competitive programs and

ensured compliance with legal requirements.

• Administered benefits, recognition programs, and health and wellness programs.

Labor Relations Management

• Investigated industrial accidents, managed worker compensation program.

• Member of safety committee. Certified in OSHA 10 hour safety program. Provided safety and

HAZCOM training to all new employees.

• Representative for organization at personnel-related hearings and investigation

• Planned and conducted new employee orientations.

EXPERIENCE

Ashford University Clinton, Iowa

Human Resource/Student Employment Coordinator 9/08 - Present

Manage a broad range of HR functions including payroll, benefits, HRIS database management, personnel

file management, HR policy development, employee screening/hiring/orientation, and staff training and

development programs. Processed all new hire, benefits, leave, termination and payroll paperwork,

ensuring 100% compliance with various laws and regulatory mandates. Authored university’s Work-study

policy handbook outlining payroll, compliance for Federal funds distribution and I20 Visas.

• Developed community service project with local government and non-profit organizations, creating

jobs for students.

Nestle Purina PetCare Clinton, Iowa

Trade Relations Representative 5/05 – 9/08

Scheduled shipments to ensure compliance with interstate traffic laws, regulations and company polices.

Determined the most cost efficient mode of transportation, utilizing motor freight, container, air and rail,

using rate and tariffs for domestic and international shipments. Monitored spending to ensure the expenses

were consistent with approved budgets.

• Consistently maintained an average on-time deliveries rate above 92%.

Stampede Products Camanche, Iowa

Accountant 5/01 – 5/05

Prepared, examined, and analyzed accounting records, financial statements, and other financial reports to assess

accuracy, completeness, and conformance to reporting and procedure standards. Analyzed actual manufacturing costs

and prepared periodic report comparing standard costs to actual production costs. Developed and install computer-

based cost accounting system, MAS 90. All aspects of human resource functions; managed worker compensation,

benefits administration, payroll, recruitment of production and administrative staff.

Burns International Security Services Bettendorf, Iowa

Human Resource Manager 5/96 – 3/00

Recruited employees for the state of Iowa and western Illinois. Administered compensation, benefits, and

performance management systems, and safety and recreation programs. Trained and orientated new staff members,

safety and HAZCOM training. Employee relations, including dealing with understaffing, refereeing disputes,

terminating employees and administering disciplinary procedures. Prepare personnel forecast to project employment

needs.

• Awarded twice by District Manager for reducing workers compensation injuries for over 500 employees.

• Received recognition for 100% compliance for internal audit by the Vice President of Human Resources,

Midwest Division.

EDUCATION AND AFFILATIONS

MBA – graduated with honors, emphasis in Human Resources, Ashford University, Clinton, Iowa

Bachelor of Arts – cum laude, in Organizational Management, Ashford University, Clinton, Iowa

Society of Human Resource Management (SHRM), 2008 – Present

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