Quality Assurance Control

**** ***** ******* **. . *******, WA *****

Phone 206-***-**** . E-mail abml9i@r.postjobfree.com

Ce'Nedra M. Martin

Education

University of Washington - Seattle, WA

Bachelor's of Science - Microbiology

June 2008

Work experience

December 2008 - Present

SNBL USA, Ltd

Laboratory Services Coordinator I

? Roles and Responsibilities: Sponsor/Client Interaction; Report

finalization and Archiving; Support the Study Director in Protocol

Development; Writing Project Review Forms; AMD generation; Act as a

liaison among departments; Quality Control all notebooks and raw

data; Generate tables and draft report shell; Quality Assurance

Audits- answer audits and work with other departments to respond.

August 2008 - November 2008

Water Management Laboratory

Microbiologist

? Part of a team testing water using EPA analysis methods.

June 2007- August 2008

Nordstrom Direct- Call Center

Personal Shopper and Leadership Team Mentor

? Personal Shopper: Provide customers with critical product

information that ensures the proper fit and customer satisfaction;

Share fashion trends and product recommendations for the "must haves"

of the season; Participate in high energy product and team meetings;

Skills needed are: Excellent follow-through and attention to detail;

Able to develop rapport quickly and maintain good customer

relationships; Able to work in a fast paced environment and

demonstrate a high sense of urgency; Exceptional conflict management

skills and the ability to maintain a positive and professional

composure

? Leadership Team Mentor: Quality Assurance monitoring of live and

recorded calls; Utilize education and development to assist team

leaders in providing coaching or feedback opportunities to their

team; Training new hires

October 2004 - June 2007

University of Washington, Department of Genome Sciences

Undergraduate Research Assistant

Developed a research protocol that is implemented in current high

schools and community colleges. The protocol deals with addiction

patterns with biochemical pathways in the body. Determination by PCR,

gel electrophoresis and dot blotting.

Skills

? Tools and Relevant Classes: Experience with Microsoft Office

Suite, LabView, SOP, GLP and Non-GLP training and work experience and

all basic laboratory applications and procedures, emphasis on

microbiology, genome sciences and pharmaceutical laboratory methods

and machines.

? Behavioral: Strong leadership skills, able to work well with

teams, self-motivated, enjoy research, self learner, very experienced

in interdisciplinary development environments

activities and Leadership Positions

National Society of Black Engineers (NSBE) UW Chapter: President

(June 2006 - 2007)/ Programs Chair (June 2005 - 2006)/ Pre-College

Initiative Chair (June 2004 - 2005)/ Member since September 2003

Alpha Kappa Alpha Sorority, Inc. Beta Theta Chapter: President (May

2006 - 2007/ Treasurer (2007- Present)/ Member since (May 2006 -

Present)

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