Project Management

WC Lloyd Jr.

*** **** ******* ******, ******, Mississippi 39117

Home: 601-***-**** ~ Cell: 601-***-****

********@*********.***

Objective To utilize my skills and knowledge of marketing and

business administration and apply these skill to

everyday business practices.

Experience Project Director/Analyst, Southern Research Group, Aug '00 -

Jackson, MS Current

Analyzed data set to provide recommendations

concerning financial and customer satisfaction

concepts.

Track the progress of healthcare and gaming projects

all over the U.S.

Analyzed statistical information and produce

graphical analysis using SPSS and Excel.

Direct and implement research projects according to

client specifications.

Project Coordinator, Southern Research Group,

Jackson, MS

Assist project director with analysis and call

center activities on day-to-day bases.

Designed database formats used to effectively and

efficiently reach respondents regarding research.

Directed call-center supervisory staff on new

projects.

Produced graphical analysis using data collected

from different projects.

Call-Center Supervisor, Southern Research Group,

Jackson MS

Supervised 50 + employee call center - outbound

calls.

Managed database for outbound calls according to

call attempts and demographic specifications.

Trained call-center staff on data collection

activities.

Directed and implemented training methods to improve

productivity.

Intern/Research Assistant, Southern Research Group,

Jackson, MS

Traveled around the state of Mississippi assisting

project coordinators with data collection.

Monitored the progress of current research projects

in the field on day-to-day bases.

Proofed reports and other analysis for accuracy.

Assists supervisors with H.R. functions of call

center employees.

Operations Supervisor, U.S. Foodservice, Pearl, MS Jul.'04 -

Apr.'05

Direct and maintain operation records for shipping

and receiving

Performed daily audits to insure quality of products

to customers in the southeast region.

Monitored levels of production for effective

operations within JIT practices and procedures.

Maintained cohesive work environment in facility.

WC Lloyd Jr. Page - 2

Achievements Dean's Scholar at Hinds Community College and

Jackson State University while enrolled

Outstanding Student Award - Marketing Management

Served as Vice-President of Delta epsilon chi -

Professional Marketing Organization

Noted for thorough work performance in work and

school activities

Graduated Cum Laude from Jackson State University

Skill Summary Accomplished background in operations and

management.

Experienced in scheduling freight operations.

Skilled in using Microsoft Word, Excel, Access, and

PowerPoint.

Skilled in using SPSS, Stat Pac, CI3, and

WordPerfect Suite.

Positive customer relation skills through school and

work experiences.

Skilled using Perseus Survey Solutions.

Education Belhaven College, Jackson, MS Graduated May

School of Business '09

Masters of Business Administration

Major: Business Administration

GPA: 3.0

Jackson State University, Jackson, MS Graduated

School of Business (AACSB Accredited) Dec.'03

Bachelor of Business Administration

Major: Business Administration

GPA: 3.2

Hinds Community College, Pearl, MS Graduated

Marketing Management Technology Dec.'00

Associate in Applied Science Degree

Major: Marketing Management

GPA: 3.4

References Available Upon Request

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