Customer Service Technician

Travis Berry

Profile: Graduated from Southside High School in June of 2007. Had several

highly active roles throughout Sister's of Mercy MISD IT organization since

including printer technician for St. Edwards of Ft. Smith, printer

technician for Rogers, Arkansas, printer technician for Oklahoma City and

Ardmore, Oklahoma, and CSA Field Tech position in Rogers, Arkansas.

Professional Background:

Discount Imaging - Fort Smith and Rogers, Arkansas.

Contracted Printer Technician with MISD providing Mercy and

other clients 24/7 printer support throughout the entire SSU.

Sister's Of Mercy Health System - Rogers, Arkansas

Customer Service Analyst in MISD providing support on all Mercy

Asset Hardware throughout the entire SSU.

Discount Imaging - Oklahoma City and Ardmore, Oklahoma

Temporary Contracted Printer Technician with MISD providing

Mercy 24/7 printer support throughout the entire SSU.

Hardware Knowledge: I've received training on a wide variety of Dell

equipment and training on all Lexmark LaserJet, muti-funtions, and color

LaserJet printers.

Highly knowledgeable on the following hardware:

Dell desktops, laptops, monitors, and mice, and keyboards

Lexmark LaserJets, multi-functions, and color LaserJets.

HP LaserJets, multi-functions, and color LaserJets.

Zebra and Datamax thermal printers.

Symbol hand-scanners

Fujitsu desktop scanners and other various hardware.

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