Human Resources Management
Resume:
ROSLYN WALLACE
Inkster, MI 48141
Email:
******.*******@*****.***
OBJECTIVE:
Seeking a career opportunity to provide leadership demonstration with
benchmark strategic methods and metrics to manage labor and employee
relations; also applying over 15 years of progressive HR experience in both
union and non-union plant facilities. My expertise is recognized in
managing and facilitating positive employee relations in a diverse and
unique environment; in addition, to providing innovative solutions and
techniques for managing human capital.
EDUCATION:
Northwood University, Midland, MI - Bachelor Degree Business Administration
Eastern Michigan University, Livonia, MI - Certificate of Completion -
Strategic Human Resources
. Society of Human Resource Management (SHRM) Lean Business
Systems, Detroit, MI
Completion of Lean Business Systems - Executive Level Training
Certification
. HR Balance Scorecards Leadership
Training Workshop
. Manufacturing Assessment & Benchmarking Human Capital
Project Management
. Lean Tools Assessment, Training & Implementation
Additional Education - Training
. Certified Trainer for "Positive Employee Relations"
Leadership Development Program (LDP)
. Coaching for Results Effective
Internal Investigations
. Certified Trainer for "On Your Mark"
Corporate Citizenship and Community Volunteerism
. National Junior Achievement Association United Way
. Detroit Automotive Diversity Supplier Program
National Humane Society
. Detroit Freedom Fund Council ARAMARK -
Michigan Star Team
. Minority Food and Hospitality Showcase of the Stars (Panelist)
CAREER EXPERIENCE:
5/2009 - 3/2010 Independent Consultant, U.S.
Consultant: Coach and counsel plant operations staff . Facilitate focus
groups for positive employee relations; serve as project consult on human
capital projects. Conduct audits on legal compliance, assist with
developing and implementing policies, procedures, performance management,
pay studies, job descriptions and analysis, employee recognition and
rewards, safety programs, and on-boarding guidelines.
1/2007 - 1/2009 ARAMARK Education K-12, Detroit, MI
Senior Human Resources Manager: Recipient of the 2008 ARAMARK Education
National award for HR Business Partner. I was responsible for working with
and providing consultation and recommendations to human resources staff for
the client; in addition, ARAMARK HR field staff members. My
responsibilities included but were not limited to managing client employees
in multi locations. Those responsibilities are in readiness areas of
Capacity, Capability and Engagement (i.e. on-boarding, talent management
processes, HR metrics, safety, talent acquisition and staffing, training,
disciplinary hearings. Lead and ensure highest level of quality to annual
people processes; (i.e. performance management, legal compliance,
succession planning, salary and incentive planning, rewards and
recognition, client reports, career management processes, talent and
development objectives and local project facilitation and implementation.
Lead initiatives for union avoidance and positive employee relations.
1/2006 - 1/2007 Coca Cola Bottling Company, Los Angeles, CA
Employee Relations Manager responsible for employee and labor relations of
1,100 employees in a Los Angeles bottling plant and approximately 2500
employees in distribution centers in multi plant locations in Southern
California. I managed daily HR activities for Transportation and Plant
Operations. Participated in mediations and pre-arbitration meetings;
delivered HR support to both union and non-union employees, which also
included salary exempt and non-exempt employees. My responsibilities also
included but were not limited to contract interpretation (three separate
collective bargaining agreements), policies, work rules, and procedures,
new hire processing, suspensions, terminations and progressive discipline
process. I facilitated union/management bi-weekly meetings, new hire
orientation classes and diversity initiatives. Processed and delivered
monthly reports that included several measurable objectives such as
attendance, grievances, turnover, internal time and payroll audits, and
dispute resolution.
7/2003 - 1/2006 Detroit Chassis LLC, Auto Truck and Recreational
Vehicles Detroit, MI
Labor Relations Team Leader responsible for advising and serving function
leaders and plant floor group leaders for approximately 400 UAW workers.
Interpret labor contract agreement; manage grievance processes, policies,
shop rules and disciplinary determinations. Facilitated union and
management meetings as well as represent the company as a senior negotiator
(2nd chair) during contract negotiations. Conduct risk management
assessments thru rigorous check and balances and BSC (Balance Score Card)
meetings to ensure accurate and timely reporting on unemployment claims,
attendance, absenteeism, turnover, grievance issues, new hires and
recruiting. Successful as Project Leader on five approved and implemented
projects (time and attendance averaging world class presenteeism, shop
rules, recruitment and selection, performance management and employee
morale. I have also received incentives and reward recognition for
projects that focused on human capital strategies for internal auditing
with lean concepts in process mapping, policies and procedures and
succession plans, compensations and competitive advantages.
8/2002 - 7/2003 Independent Consultant; MI, GA
Consultant : independent contracts working with various companies
conducting HR audits and risk assessments, HR scorecards; in addition,
facilitated training classes. I also did substitute teaching at local
elementary and high schools.
5/2000 - 7/2001 Johnson Controls Inc., Automotive Seating
Division Plymouth, MI
Human Resource Supervisor: responsible for supporting 3000 UAW union
employees in labor and employee relations, mediation, payroll, time and
attendance, grievances, contract negotiations, disciplinary actions
including but not limited to suspensions and terminations, new hire,
recruiting, testing, orientation, performance management and benefit
administration.
4/1994 - 5/2000 Ford Motor Company, Plant Operations Romulus, MI
Human Resource Supervisor: responsible for supervising and providing human
resource generalist support for 1500 hourly and salary employees for both
union and non-union employees. Participated in contract negotiations (1st
row); in addition, coordinated payroll processes, participated and served
as member for the diversity and inclusion corporate citizenship supplier
programs, managed disciplinary actions, recruiting, workers compensation,
EEOC compliance and unemployment benefits.
12/1991 - 4/1994 State of Michigan - Department of Labor, Detroit, MI
Unemployment Claims Worker: responsible for processing unemployment claims,
conducted interviews for adjudication and appeal claims, authorized and
processed payments and issued checks, investigated and resolved issues for
restitution control for intentional and unintentional fraud issues.
PROFESSIONAL REFERENCES PROVIDED UPON REQUEST
Contact this candidate