Customer Service Medical Assistant

Tanya Stetkewycz

***** ********

Harrison Township, MI 48045

C: 586-***-****

abmkvp@r.postjobfree.com

OBJECTIVE: Position in a medical office that requires well developed

customer service, time management, and communication

skills.

SKILLS: Customer Service

Conferred with customers by telephone or in person to

provide information regarding merchandise and prices

Resolve customer complaints and billing discrepancies

Processed cash and/or credit transactions up to and over 1K

Maintained/organized designated area

Time Management

Learned time management skills by working 40 hours per week

while attending school full time

Able to meet deadlines under stressful situations

Communication

Took college course in Oral and Written Communications

Competent in Microsoft Office 2003 and Internet Research

Held group meetings to go over data

EDUCATION: A.A.S. Degree from Baker College to be awarded June 2012

Major: Medical Assistant

RELATED Human Anat & Phys I & II, Nursing Pharmacology, Microbiology,

Oral

COURSES: Communications, Human Body-Holistics, Pathophysiology

EXPERIENCE: Stock, JC Penney, Troy, Michigan: 2005-2010

Cashier, JC Penney, Troy, Michigan: 2002-2005

REFERENCES: Available upon Request

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