Customer Service Engineering

OBJECTIVE

Engaging career opportunity applying chemical engineering background and

aptitude for knowledge

EDUCATION

Ohio State University, Columbus, OH

Graduation: March, 2010

B.S. Chemical & Biomolecular Engineering

Self-Financed 100% of Education

TECHNICAL SKILLS

. Course Study: Thermodynamics, Transport Phenomena, Reaction Kinetics,

Unit Operations, Biochemical Engineering, Polymer Science, Process

Design

. Experience with distillation, heat exchanger design, and reaction

engineering

. Engineering Software: Mathcad, Matlab, CHEMCAD

. Office Software: Microsoft Word, Excel, and PowerPoint

NON-TECHNICAL SKILLS

. Ability to learn tasks very quickly

. Organizational and teamwork skills gained through work experience and

engineering team projects

. Strong people skills

. Accustomed to working in fast paced, high pressure environment

. Conversational in Spanish

TECHNICAL EXPERIENCE

. Project Name: Gas, Liquid, Solid Fluidization OSU (June-

July, 2009)

Role: Team Leader

Goal: To understand and apply bed fluidization concepts to a scale-up

design

Actions: Operate pilot-scale fluidization column; Record experimental

operation data; Implement data into phase property calculations;

Report all findings in detailed laboratory report

Results: Column scale-up was successfully completed from experimental

calculations; A high overall grade was achieved

. Project Name: Cell Culture Protein Expression OSU (April-

May, 2009)

Role: Design Engineer

Goal: To perform and record protein expression experimentation in

preparation for a newly designed laboratory course at the university

Actions: Design expression system for beta-Galactosidase; Perform

replication and expression experimentation; Record experiment

procedures and protocols; Report all findings in detailed laboratory

report

Results: Protein was successfully cloned and expressed in E. coli

cell;. Experimentation protocols were presented for course use; A high

overall grade was achieved

WORK EXPERIENCE

Olive Garden, Columbus, OH (April - June 2006) and

(August 2006- Present)

. Certified Trainer/ Host/ Bartender/ ToGo Specialist

. Worked over 30 hour work weeks while taking a full chemical

engineering course load

Sears Roebuck Inc., Zanesville, OH

. Customer Service Representative (August 2003 - January 2006)

. Managed customer transactions; provided excellent customer service

. Work 25 hours per week while taking full course load

HONORS AND ACTIVITIES

. Awarded Winterkamp scholarship for chemical engineers

. Active in Ohio State University Athletic Bands

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