Customer Service Manager
Resume:
JORDAN SOCHA
Lincoln, NE ***16
***********@*****.***
OBJECTIVE To obtain a position as a Fund Accountant with Pathway Capital Management LLC.
EDUCATION Bachelor of Science in Business Administration, August 2006
University of Nebraska-Lincoln
Cumulative GPA 3.60/4.00
HONORS & AWARDS Dean’s List: Fall 2004, Spring 2005, Fall 2005 & Spring 2006 Semesters
Jerry L. Petr Scholarship, University of Nebraska-Lincoln, 2005 - 2006
Pepsi-Melvin Jones Scholarship, University of Nebraska-Lincoln, 2002 - 2003
Permanent Member of the National Scholars Honor Society, 2005
WORK EXPERIENCE Self Employed, Equity Portfolio Manager
Lincoln, Nebraska, January 2009 - June 2010
Purchased and sold equities based on market research and analysis
Established profit goals on equities and sold positions once those goals were reached
Placed stop losses in order to limit and control risk
Information Technology, Inc., Client Service Analyst
Lincoln, Nebraska, June 2008 - December 2008
Troubleshooted bank software or network support issues via telephone and remote access
Installed ITI’s software suite in banks and financial institutions throughout the country
Traveled onsite to banks and trained employees how to operate ITI’s software suite
NorthStar Financial Services Group, LLC, Fund Accountant
Omaha, Nebraska, May 2007 - July 2007
Calculated the net asset value for assigned funds on a daily basis
Reconciled daily accounting functions and prepared trial balances for assigned funds
Updated and monitored daily trading and general ledger activity of funds
Walgreens, Pharmacy Technician
Lincoln, Nebraska, October 2003 - March 2004
Entered customer prescriptions into Walgreens’ pharmacy database
Prepared prescriptions by counting, measuring or mixing medications according to guidelines
Contacted insurance companies to update and verify patient information
Hy-Vee, Cashier & Frozen Foods
Lincoln, Nebraska, June 1999 - June 2001
Operated cash register, stocked frozen foods and provided customer service and support
Earned a promotion to frozen foods after one year of service
Worked independently and without supervision approximately ninety percent of the time
VOLUNTEER WORK Lincoln Babe Ruth Baseball, Baseball Coach
Lincoln, Nebraska, May 2003 - August 2003
Coached two separate baseball teams consisting of fourteen players per team
Trained players to develop skills, sportsmanship and teamwork
Provided inspiration and motivation to reach individual and team goals
RELEVANT SKILLS Excellent listener and communicator who effectively conveys information verbally and in writing
Analytical problem solver who generates solutions by identifying, analyzing and addressing issues
Computer proficient in a wide range of software and hardware including Microsoft Office
Resourceful team player who builds trusting relationships with customers and colleagues
Motivated self-starter who takes initiative and has the ability to reach goals and deadlines
Contact this candidate