Customer Service Marketing

Bedelia Brown

**** ********

Detroit, Michigan **204

Phone: 313-***-**** Direct: 313-***-****

Email: abmkm7@r.postjobfree.com

OBJECTIVE

To acquire a position that will allow me to utilize my marketing, organizational, customer

service, communication, and project management skills.

PROFILE

Motivated, personable business professional, with a college degree and a successful 7 year track

record of a profitable small business ownership. Talent for quickly mastering new technology –

completed a Microsoft Office Suite course. Diplomatic with professionals and non-professionals

at all levels. Accustomed to handling sensitive, confidential clients and company records.

Demonstrated history of producing accurate, timely reports meeting stringent company

guidelines.

Flexible and versatile – able to maintain a since of humor under pressure. Poised and competent

with demonstrated ability to easily transcend cultural differences. Thrive in deadline driven

environments. Excellent team building skills.

SKILL SUMMARY

• Excellent Public Relation and Organizational Skills

• Front Office Operations

• Report Preparation, Professional Presentation, Written Correspondence

• Project Management, Marketing, Customer Service

• General Office Skills, Scheduling

COMPUTER SKILLS

• Proficient in Dreamweaver, Flash, Photoshop, Final Draft and Macintosh Systems

• Proficient in Microsoft Word, Excel, PowerPoint and Internet Research

• Proficient in MicroMain Property Management Software

• Certified in Sage 50 Fundraising Software

EDUCATION

1999-2001 Associates Marketing, Davenport University

1998.1999 Business Administration, Lewis College of Business

PROFESSIONAL EXPERIENCE

2003-Present Director of Public Relations/Marketing, Fuzion Magazine-Detroit Event planning

scheduling interviews and photo shoots for the magazine, preparing media kits,

maintain corporate advertising sales accounts, media buy, research demographics

for marketing and distribution.

2001-Present Owner, B.G. Brown & Partners Inc

Interview and manage graphic designers, and technical writers, organizing and

managing projects from start to completion, create marketing presentations and

strategies to increase our clients company sales/profits, proposal writing,

brochure writing, Corporate Identity, business advertising,

graphic design, Corporate branding, Event planning, Trade Show Design and set-

up, payroll, Customer service training, Entrepreneur training, maintain

budget and AR/AP.

EMPLOYMENT HISTORY

2008 – Present Legal Aid and Defender Association. Facilities Management Assistant to the

Vice President of Facilities Management, Marketing Assistance to the Vice

President of Marketing, duties include event planning, data entry, scanning

filing, preparing sponsorship packages, preparing and designing, website update,

photography, videographer, event announcements and general office duties

2001-2006 Marketing Director/Special Events Coordinator, The Arts Place Non-Profit

Data entry, organizing, maintaining and managing projects; preparing financial

reports AP/AR, Grant research, Proposal writing, and Marketing Strategies to

increase program awareness. Interviewing and processing artist to work within

the program, maintain the budget, verify deliveries, payroll and vendor invoices.

2000-2001 Marketing Director, Shabadobang! Design Detroit, Michigan

Assisting with the preparation of promotional packages, proofreading,

data entry, project research, track projects from the beginning through

completion, and prepare new client contracts.

1998.2000 Personal Assistant/Special Event Coordinator, Councilman Clyde Cleveland,

Detroit City Council Manage fundraisers, community awareness programs

regarding the political process, marketing, public relations, and literature

distribution, organizing and managing town hall meetings and voting

awareness rallies in various areas of the City of Detroit.

References will be provided upon request

Contact this candidate