Customer Service Quality Control

***** ********* **: 419-***-****

Pike E-mail:

P.O. Box 118 abmkgv@r.postjobfree.com

Dunbridge, OH

43414

Patrick Bess

Objective Seeking a full time position that will utilize my

diversified skills and experience while providing the

opportunity for professional growth based on performance.

Experience 2004-2009 Glasstech, Inc. Perrysburg, OH

Inventory Manager

Promoted Lean Manufacturing principles within the inventory

handling procedures to more efficiently support production

and reduce waste.

Consolidated, controlled, and located assets in one secure

location to minimize material losses and increase inventory

accuracy.

Identified, sorted, and evaluated over $300,000 worth of

surplus parts that were previously not visible in the

inventory system.

Worked with the Quality Control department to monitor

material going into surplus inventory to identify & reduce

purchasing over-buys and engineering revisions.

Organized and supervised an annual plant physical inventory

to identify problem areas and verify inventory assets.

Performed monthly inventory/accounting audits to ensure the

proper allocation of cost to ongoing projects.

2000-2002 Automatic Handling, Inc.

Erie, MI

Service Department Buyer

Procured all electrical, mechanical, and fabricated items

necessary to support field engineers and keep OEM machinery

running worldwide.

Promoted strong customer relationships by ensuring quality

service and guaranteeing on-time delivery.

Researched technical drawing archives to provide both

service engineers and suppliers with accurate drawings and

other technical information necessary to minimize down time

and ensure precise component requisition.

Conducted hiring interviews and oversaw the duties of three

full-time Automatic Handling employees.

1996-2000 High Tech Packaging

Toledo, OH

Inventory Control Supervisor

Coordinated all facets of scheduling, production, billing,

expediting, and shipping of customer orders, as they

pertained to the Government Packaging Division.

Fostered sound customer service skills as the professional

liaison for major accounts to include General Motors, AM

General, Lamson & Sessions, Draw-Tite, and Calphalon.

Responsibilities grew from customers generating gross

annual sales of roughly 1 million in 1998 to over 3 million

by the year 2000.

Instituted RF bar code scanners for accurate inventory

identification, storage, and dispersal.

1992-1995 United States Air-Force

Nellis AFB, NV

Packaging & Preservation/ Logistics Specialist

Maintained the inventory, organization, and shipment of

critical supplies related to on-going Air Force activities

worldwide.

Engineered and constructed a variety of shipping containers

that ensured safe delivery of assets and conformed to

strict Air Force standards.

Supervised, coordinated, and performed the loading and

unloading of multiple truckloads in support of various

service groups attending Nellis AFB Operational Exercises.

Created GBL paperwork, scheduled pick-up and delivery, and

established low-cost carriers, while serving as the

Inbound/Outbound GBL Clerk.

Education 2010-Present Bowling Green State University

Bowling Green, OH

Pursuing a Bachelor of Science in Technology with a

specialization in Advanced Technological Education.

2002-2004 Owens Community College

Toledo, OH

Associate Degree of Applied Science - CAD Technology

Program, 3.7 GPA.

Proficient in Microsoft Office, AutoCAD 2000, Inventor 6,

Cadkey Solids, ArcView GIS, and various other Windows based

applications.

1994 United States Air Force Nellis AFB, NV

OSHA 40-Hour Certification in Hazardous Materials

Management.

Certification in Transportation of Hazardous Materials

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