***** ***** **. ************, ** ***** cell 440-***-****
abmkgr@r.postjobfree.com Tracey Jo Murray
Experience 2008 - 2010 Archway Marketing Strongsville, OH
Order Processing, Mail Room and Home Worker Staff
Supervisor
Supervise an In House Staff of 15 and a Home Worker
Staff of 44
Managing the work load volume in the Order
Processing Department, the Mail Room and the Home
Worker Staff. Work in direct contact with Client
Service to help facilitate any support needs which
include but not limited to: Order Processing, Mail
Distribution, Rebate Processing, Check Fulfillment,
Data Entry, Mailings, Returns, Time Card Management,
Update Inventory, Scanning Document Images, Game
Piece Fulfillment, Record Retention and Auditing.
Proficient in Microsoft Excel, Word, Outlook, AS400,
Access, Quick Rebates
2004 - 2008 Resolve Corporation Strongsville, OH
Client Representative/ Home worker Trainer
Work in direct contact with all clients on a daily
basis
Assess client needs and facilitate those within our
company in a timely manner. Including but not
limited to: Over wrap jobs, distribution, shipping,
set up and process rebate programs, call center
options, promotion set up and processing,
sweepstakes administration, prize fulfillment, order
processing, inventory management, check processing
and invoicing for services.
Trainer for Home workers on the correct procedures
for validating and entering consumer rebates
for all clients in the company.
Proficient in Microsoft Excel, Word, Outlook, AS400,
Access
1994 - 2004 St. Leo the Great School Cleveland, OH
Physical Education Teacher
Taught Grades K through 8th in all areas of Physical
Education and Fitness
Member of the St Leo Intervention Assistance Team
Nominated as "Who's Who Among Americas Teachers" in
2004 & 2005
Planned and administered St. Leo's Fun Days each
year for all students
Coached the St. Leo Girls Soccer Team and the St.
Leo Boys and Girls Physical Fitness Teams
I hold a Permanent Non Tax Teaching Certificate in
Ohio
1982 - 1985 Baldwin Wallace College Berea, OH
B.A., Sports Management.
Member of Alpha Gamma Delta Sorority - Vice
President - Fraternity Education
Member of BW Softball Team - Co Captain Senior Year
Interests Golf, Running, Computers, Reading, Motorcycling