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Sales Manager

Location:
Maineville, OH, 45039
Posted:
June 22, 2010

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Resume:

TONI KREPS

**** ***** ** ? Maineville OH ***** ? 513-***-**** (mobile) ?

*****@****.***

Top performing Client Business Manager with 12 years of consulting, sales &

marketing and F500 account management experience

SUMMARY OF QUALIFICATIONS

MBA

Highly client-service-oriented with extensive experience in building strong

customer relationships

Strong communication skills

Experienced in developing and executing on-line marketing

Strong business acumen

Demonstrated track record of success; developing, implementing and

executing business development strategies

Extensive contract management experience

Extensive presentation experience

Extensive global account management experience

High level of problem-solving and creative thinking skills

Self-motivated and self-directed

Strong work ethic

Extensive personal and professional references

PROFESSIONAL EXPERIENCE

CareerBuilder/Personified: Cincinnati, OH: Media Consulting & Sales

The global leader in human capital solutions and recruitment media;

CareerBuilder is a top 30 website, offering a vast online and print network

to help job seekers and employers connect; powering career sites for more

than 9,000 web sites, including 140 newspapers and broadband portals such

as MSN and AOL. Personified, a CareerBuilder company is a leading business

intelligence consulting firm, focused on talent.

Client Business Manager October 2007-

Client Manager for assigned F500 clients in the OH/KY/IN market. My clients

include some of the largest CareerBuilder accounts in our region in

healthcare, banking, and consumer goods.

Consult with organizational leaders in the following areas:

. Talent attraction

. Media strategy and placement

. Employment and corporate brand messaging

. Workplace culture

. Process outsourcing

. Recruitment technology

. Training

. Diversity and inclusion.

Effectively manage client relationships:

. Provide value as an advisor and business practice leader

. Set program expectations with customers

. Manage forecast of client services

. Drive usage of contracted programs and services.

Represented service offerings:

. On-line advertising

. Print marketing

. Customer insights and analytics

. Social marketing techniques/campaigns

. Process outsourcing

I am personally committed to understanding my customer's goals, business

objectives and priorities and to demonstrate through product presentations,

monthly business reviews and training, how my service offerings support

their objectives. To continually practice the art of demonstrating the

return on their investment with me through delivery of marketing results,

reporting and detailed analysis before and after program completion.

Achievements:

. By keeping the primary focus on the advancement of my client's

goals and objectives, I was able to grow my revenue base 12% in

2008 while broadening my client relationships across all functions

and through all levels, including C-level leadership.

. In 2009, a year when enterprise organizations across the country

were downsizing and reducing their advertising and recruitment

budgets; my clients not only renewed their CareerBuilder contracts

at similar or greater levels; across the board, the number of new

services they incorporated into their marketing strategies

increased significantly. This was a direct result of exposing my

clients to an increased use of customer analytic/analysis tools

and using the collected data to change behaviors through a multi-

media approach to reach new on-line and off-line audiences .

HouseMaster Home Inspection: West Chester, OH: Residential /Real Estate

Home Inspection

#1 home inspection franchise company in the U.S and Canada.

Marketing and Business Development Director May 2004-

October 2007

Developed and implemented the overall sales and marketing strategy; which

led to three years of consecutive annual sales revenue growth of 47%, 46%,

and 30%

AT&T: Cincinnati, OH: Enterprise Network Consulting and Sales

The largest communications company in the world. The industry leader in

providing wireless service, high speed internet access, local and long

distance voice, and directory publishing and advertising services across

the US.

Client Business Manager April 2002 -

May 2004

Overall account management responsibility for one of AT&T's largest global

clients with an annual contract of $28M ; leading a team of Subject Matter

Experts in IP, Voice, Data and Wireless technology.

Achievements:

. Consistently exceeded revenue growth quota; ending 2003 at 108% of

revenue target and 2004 at 116% of revenue target.

. Expanded AT&T's positioning inside and outside the core IT

organization

. Engaged with Executive Relationship Officers across all products and

services as well as operations

. Invited to participate in 3 annual Global Advisory Counsels with AT&T

officers and AT&T's top 200 customers.

. Led my account team though Global Account Planning session which

resulted in better teaming with our global partners in AP, EMEA and LA

and better relationships with our clients based in-region.

MCI/WorldCom (now Verizon Business): Cincinnati, OH: Enterprise network

consulting and sales

A leading provider of IT, Communications, Security & Network Solutions to

enterprises and governments around the world. I held multiple positions at

MCI/WorldCom; each new title a promotion with increasing responsibility

from January 1998 -April 2002

Global Investment Manager January 2001-

April 2002

Increased MCI/WCOM investment revenue in named accounts for the Cincinnati,

Columbus and Indianapolis markets. Investment accounts were identified as

having little or no existing business with WorldCom.

Achievements:

. In 2002, I secured three new client contracts totaling $13.6M in new

revenue, leaving WCOM at 155% of annual revenue plan

. I concluded 2001 with 280% revenue growth over 2000

Global Account Manager January 2000

- January 2001

Led the account team with overall account management responsibility for two

of the region's largest client contracts.

Achievements:

. In 2000 my sales were 195% against a revenue growth quota

. Well positioned across both business and IT organizations, and

invited to participate on both client review boards.

Corporate National Account Executive January 1999

- January 2000

In this position I had direct sales responsibility for a set of named

accounts in the US market. It was in this role that I first gained

experience in RFP response process, business intelligence analysis,

contractual price setting, contract negotiations and leadership of an

account team

Achievements:

. Consistently exceeded sales targets for new telecommunication products

and services. Sales performance was 167 % to quota in 1999

. Awarded the prestigious "Masters" honor

EDUCATION AND TRAINING

MBA: Xavier University; Cincinnati, OH

BBA: Double Major: Industrial Management & Marketing, University of

Cincinnati

AAB: Business Management, University of Cincinnati

Continuing Education

Social Media 101 & 102

Customer Insights and Analytics Program

The Art of Public Speaking

Negotiation Skills

Project Management

GE Manufacturing Leadership Program



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