Customer Service Training

CURRICULUM VITAE

GENERAL INFORMATION

NAME : GADOGBE PRINCE SELASSIE

TELEPHONE : 763 -587 -8214

E.MAIL : abmk4r@r.postjobfree.com

ADDRESS : **** ***** ****** *. ******** Center MN 55429

PROFILE

A self motivated and hard working, with experience in all aspect of Stores

Management, Supply, Customer relations and Service Able to use own

initiative and work as part of a team.

Proven leadership skills, including managing and motivating other staffs to

achieve organizational objectives. An effective communicator at all levels,

good problem solving and analytical skills.

Ability to provide exceptional customer service, gaining satisfaction and

motivation from providing world class services

Exudes charm, vibrancy, professionalism and zest to work. Prime concern is

to achieve organizational goals and posses an outgoing personality.

An efficient working cabin crew/flight attendant with experience in all

aspect of crew duties, with a prime concern of safety of guest on board an

Airplane

KEY SKILLS AND ACHIEVEMENTS

* Excellent organizational ability, working well under pressure and ability

to work unsupervised

* Team work, experience of working as part of team aiming to achieve common

objectives.

* Excellent communication skills both verbal and written.

* Honesty, integrity, reliable and flexible.

* Empathy and understanding.

* A smiling and friendly disposition

* Maintaining hygiene standards in work environments.

* Good interpersonal Relationship.

* Leadership skills and self motivated individual,

* Computer literate.

EDUCATIONAL BACKGROUND

Management Accountancy Technology Institute. (June 2009.)

Diploma in Public Relations

Management Accountancy Technology Institute. (June 2007.)

Diploma in Marketing

Chartered Institute of Purchasing and Supply. United Kingdom. (May

2006.)

Accra Polytechnic Institute. (1998)

Higher National Certificate in purchasing and supply management

St Paul's Secondary School. (June 1992/94)

General Certificate Education, (GCE), Ordinary and Advanced Level

Certificate

WORK EXPERIENCE.

Air chatter Express Limited Accra. (September 2007.)

P.O Box CT 409 Accra

Cabin Crew / flight Attendant.

Formulating strategies for effective Hajj flights to Mecca

Planned and coordinated marketing programs for Hajj flights from West

Africa to Saudi Arabia

Operating Charted United Nation flights partially based in U.A.E.

Lifting and distributing United Nation Soldiers in all war zones in

Africa and beyond.

Responsible for security during flights

Assisted in training new flight attendants during ditching, swimming and

life raft training

MCA Grafyx Studios Accra (July 2007)

Customer Relation Officer.

Drafting customer service strategies, checking out our competitors

Transforming Customers guarantees, In charge of Logistics of the

company.

Crown Apartment hotel. United Kingdom. 2005 - 2006

Customers Relations officer, (Voluntary)

Communicate effectively with clients, Delivered professional services

as demanded.

Developed customer service strategies

Ghana Airways Limited. Accra. (2000- 2005)

Cabin Crew/ Flight Attendant (Senior Clerk)

Operating schedules and chartered flights to America, Europe, and the

United Arab Emirates

Heading flights to West Coast African countries, the south and other

African countries.

SGS Laboratory Services Accra, Airport West 1997 - 1998

Procurements, stores, and supply officer, and purchasing Functions.

Training programs

First Aid, Customer Care and Services training Abi-intio training Tri-Star

L 10/11/ 2007-2007

Customer service training 2006-

2006

Abi intio training DC 9 and DC 10 (United Kingdom)

First Aid training, Customer Service training in the United Kingdom

2000-2005

Career objectives

To serve diligently and rise to a managerial position in any field of work

Personal qualities and Activities

Train by Ghana First Ambulance Society as a First Aider.

Training workshops on customer satisfaction

Indoor and outdoor activities

References:

Available upon request

Contact this candidate