Project Management
Resume:
ARUN SURIYANARAYANAN
Sunnyvale, CA 94086
abmjpl@r.postjobfree.com Cell: 713-***-****
Professional Summary
. Innovative business/product analyst with over 5 years of experience, with
emphasis on aligning business goals with IT initiatives/projects. Area of
expertise includes: Business requirement gathering, preparing test plans,
executing test cases, documenting test results, status reports and
analysis of production issues.
. Efficient project management results through consistent high performance
with demonstrated strengths in leadership, customer/client relationships
and collaboration.
. Coordinated with cross-functional teams to consistently test business
cases and analyze critical issues. Excellent blend of analytical
expertise with business acumen and experience.
. Experience in SDLC covering Analysis, Design, Development, Testing and
Implementation. Excellent experience working with Project Management,
Release Management, System Engineering teams.
. Exceptional organizational, project management and communication skills,
consistently able to deliver and manage top-quality projects under the
tightest deadlines.
. Successfully managed, coordinated and mitigated risk of highly
visibility, cross-departmental and complex projects while demonstrating
strong leadership skills.
. Outstanding verbal and written communication, coupled with an effective
interpersonal style along with exceptional leadership skills. Knowledge
Sharing and Team building actively practiced including process and
systems training.
Professional experience
ARVATO DIGITAL SERVICES LLC (A BERTELSMANN COMPANY) 2006 - Present
Mountain View CA
Sr. Business/Product Analyst
Client - Google Inc
Arvato Finance Services (AFS) (wholly owned subsidiary of Arvato AG, a
Bertelsmann company) specializes in delivery tailor made billing,
accounting and payment processing services globally helping to solve the
complex needs of our clients. AFS is a leading provider of complex billing
solutions.
Integration and Implementation of Adwords, Adsense and Youtube
. Acted in a consultant role for Adwords and Adsense products overseeing
new business requirements for financial and operational reporting.
. Installation, configuration and implementation of various financial
systems on test platforms for integration testing and User Acceptance
Testing.
. Analyzed and identified critical production and test environment issues.
. Led meetings with project managers and engineers to review the
requirements for the client.
. Performed regression testing, user acceptance testing and analysis of
financial and operational issues.
. Requirement gathering and documenting SLA Operations document with
coordination from client and internal project management team.
. Provided support for second level teams on diagnosing system and data
issues.
. Troubleshooting test environment issues including cronjob scheduling,
financial configuration, network connectivity troubleshooting.
. Verified software changes documented in user requirement documents and
technical specification documents.
. Solved customer and client related issues related to month end billing
and payments.
. Handled application issues and troubleshooting problems in 24x7 support
model.
Integration and Implementation of Checkout in EU and JP entity
. Acted in a consultant role for Checkout by Google product in EU and JP
entity overseeing new business requirements for financial and operational
reporting.
. Installation, configuration and implementation of various financial
systems on test platforms for integration testing and User Acceptance
Testing.
. Designed automation of test cases and discussed with engineers for
implementation to reduce regression and integration testing time.
. Analyzed various critical server and database logs for test environment
and production environment issues.
. Led meetings with project managers and engineers to review the
requirements for the client.
. Solved customer and client related issues related to checkout product.
. Prepared test plans and test cases for Integration testing of Merged CRM
databases covering all possible scenarios.
. Selected as a Subject Matter Expertise in the Business Integration team
for assisting Operations, Cash applications/Collections team and External
Finance team.
Operational and Financial Reporting
. Gathered requirement from operations and financial team for adhoc
reporting.
. Translated business forecasts into operational forecasts and requirements
to help guide decision making for operations projects to support growth.
. Led or supported ad hoc projects, assignments and implementations as
needed.
. Identified, build on, tracked and analyzed key metrics for each
operational area of the business, all focused on meeting strategic goals.
. Assisted critical month end financial reporting for Adwords and Adsense
products for US clients in guidance with key SLA requirements.
ASA Computers Inc 2005 - 2006
Mountain View CA
Business Analyst
ASA Computers Inc has been assisting individuals, companies, and
organizations with their computing and networking requirements. Through
various iterations of hardware and software flavors, ASA Computers have
been partnering with clients in keeping their computing environment current
in a cost-effective manner.
. Coordinated with clients in analysis of several issues thereby improving
customer relationship.
. Performed Memory tests, set up different levels of RAID and network
configuration.
. Documented testing procedure including test cases, results and status
reports.
. Extensively tested servers and desktops in Windows/Linux operating
systems and documented test results.
. Coordinated with other QA teams to ensure proper testing.
. Conducted several walkthroughs and meetings.
. Configuration of Windows Server 2000/ 2003 and Fedora Core, Red Hat Linux
servers.
ROW HOUSE COMMUNITY DEVELOPMENT CORPORATION 2004 - 2005
Houston TX
Systems Analyst
Row House Community Development Corporation (Row House CDC), formed in
August 2003 as a sister organization to Project Row Houses, is based in
Houston's historic Third Ward. The Row House Community Development
Corporation development plan envisions mixed-income housing, green space,
public facilities, artists' living/studio spaces and historic preservation.
. Created test plan document and developed test cases.
. Designed and Tested webpage according to the requirements.
. Manually tested several functionalities and documented results.
. Installed Windows 2003 Small Business Server to manage all workstations
at Row House Community Development Corporation.
. Installed hardware and respective softwares for all workstations and
server.
LANE DEPARTMENT OF COMPUTER SCIENCE AND ELECTRICAL ENGINEERING 2002 -
2004
West Virginia University Morgantown WV
Research Assistant
. Designed a project for automating the process of marking up legacy
documents and make them web enabled.
. Used an eclectic mixture of inter-functioning software processes such a
language processing, feature extraction methods and thesauri.
. Developed UML modeling diagram for designing tool using MS Visio.
. Created and executed test cases for integration testing.
Skills
Languages: PL/SQL
Operating Systems: Windows, Unix
Databases: Oracle 11i, MS SQL Server, MS Access
Modeling Tools: MS Visio.
Testing Tools: Mercury Winrunner, Quick Test Pro, Mercury
Loadrunner
Business Tools: Microsoft Word, Excel, Access, PowerPoint
and Visio
Project Management PCR, PVCS, Buganizer.
Tools: Capability Maturity Model(CMM), Waterfall,
Project Agile Methodology, Test Driven
Methodologies: Development(TDD).
Education
Master of Science in Electrical Engineering, West Virginia University, WV
(Major - Software Engineering)
Bachelor of Engineering in Electronics and Communications, Bharathidasan
University India
REFERENCES AVAILABLE ON REQUEST
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