ALOK SRIVASTAVA, PMP

Email: abmjp0@r.postjobfree.com

Phone: 717-***-****

Experience Summary

. Currently working with a Top 3 Consulting firm in their SAP CRM

Practice in Functional Role

. Over 13 years of progressive and successful experience in IT & SAP in

different roles including over 5 years Hands-on functional and

configuration experience with SAP.CRM (5.0, 2007 & 7.0) and 2 years

with SAP.ECC (SD)

. Worked on multiple complex full lifecycle SAP CRM implementations from

helping with Business Case and Solution Roadmap to using methods and

tool including ASAP and Ascendant (IBM) for developing Business

Blueprint through Realization, Go Live & Support

. Involved with multiple Sales transformation projects and in assisting

and recommending business solutions in Marketing, Sales, Service and

Interaction Center following SAP.CRM best practices methodology

. Hands on SAP.CRM configuration experience with Marketing, Sales,

Service and Interaction Center

. Experience with Middleware replication and different trouble shooting

techniques

. SAP.SD experience with Customization or Transactions, Pricing and

other Sales Configurations

. Successfully Managed and lead teams

. Experience with PeopleSoft CRM - Servicing (Vantive) customization and

migration to Service Center (HP)

. Excellent communication, interpersonal and management skills

. Certified Project Management Professional (PMP) from PMI

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