Shane N. Duncan

*** ***** **** *****, ************, SC 29680

(h) 864-***-**** (m) 864-***-**** abmjnz@r.postjobfree.com

Executive Leadership . Sales Management . National Account Manager

Accomplished and hands-on sales leader with extensive background in

developing and executing sales and marketing plans as a manager and

individual contributor. Demonstrated ability to control cost and drive

revenue to increase bottom line. Results producing team leader experienced

in recruiting, hiring and training sales teams. High business acumen with

proven presentation skills, negotiating abilities, problem solving, and

large / major account sales, implementation and project management. Ability

to develop effective relationships with customers, co-workers, and internal

staff to drive results.

PROFESSIONAL EXPERIENCE

INSOURCE PERFORMANCE SOLUTIONS 2008 -

present

Charlotte, NC based privately held Performance Based Workforce Logistics

Services business. Insource adopts

our client's performance metrics and then is accountable to deliver cost

improvements through increased productivity, LEAN

methodologies and alignment of goals with performance based incentives for

our fully managed associates to produce win/win

outcomes. Insource mitigates the risks and liabilities associated with

contingent labor.

Director of Business Development (October 2008 - Present)

Reporting directly to the President & CEO. Self managed selling in complex

and strategic sales environment with multiple executive level decision

makers and buying influences within manufacturing, distribution, and 3PL

targets. Sold 3 accounts per year with average account size of $3.5 million

annual spend with extended sales cycles.

DHL EXPRESS 2002-2008

The world's largest express delivery company and global market share leader

District Sales Manager, North/South Carolina (November 2005 -October 2008)

People Leader Role - Lead turn-around sales efforts in a $22MM territory

with 7 direct reports. Motivated, inspired, and managed sales team to

achieve quarterly and annual growth goals and KPIs. Conducted weekly and

monthly pipeline reviews and forecasts to maximize sales results and

increase close ratios while decreasing sales cycle. Developed and executed

career advancement plans. Conducted ride along and co-selling activities

that focused on training, improving product knowledge & presentation skills

resulting in more business on-boarded. Utilized Siebel CRM daily to manage

relationships and pipeline movement.

Key Accomplishments

. 2008 Year-Over-Year growth of 113%

. 2007: Development and Coaching efforts with sales team that produced 2

President's Club Members

. 2007: Overhauled district team members and sales culture to grow from

last place in 2006 to #1 out of 91 DSMs

. 2005: Fast-Tracked career to advance to DSM in record time

. Added four million dollar + agreements and renegotiated three others

Senior Account Executive, Charlotte, NC (May 2002 -November 2005)

Individual Contributor Role - Developed & managed $6.2MM territory

throughout Charlotte & Western NC including Fortune 1000 companies. Primary

focus was acquiring new business while servicing and gaining more share of

wallet in existing clients. Present monthly, quarterly and annual Business

Reviews to major accounts to solidify DHL as a partner, not just a vendor.

Key Accomplishments

. 2005: Ranked #1 in the Area (TX to FL) out of 190 reps in

international sales - won "Experience Asia" 15 day trip to Asia, all

expenses paid

. 2005: Highest producer in SE Region - 143% revenue growth year over

year

. 2003-4: Lead sales team during merger of Airborne Express and DHL and

was promoted two times in 1 year for leadership

. Consistently recognized for new business sales and pipeline management

. Chosen to mentor new team members to accelerate learning curve to

drive district budget achievement.

. Served as Acting District Sales Manager in DSM's absence.

. Developed over 115 client relationships to the C-level by applying the

Strategic Sales approach.

Shane N. Duncan . page 2

ENTERPRISE RENT-A-CAR 1999-

2002

The largest rental car company in North America

Branch Rental Manager, Charlotte NC (September 1999 - May 2002)

Managed a fleet of 220 cars and 13 direct reports. Responsible for the

hiring, training and promotion of Management Trainees and Asst Managers.

Conducted monthly and yearly performance reviews for staff. Developed and

executed inside/outside sales plan with focus on relationship building to

gain new business. Oversaw branch operations as an entrepreneur, focus on

high income and low cost. Complete profit/loss (P&L) responsibility for

$2.5MM revenue operation.

Key Accomplishments

. Rapidly promoted 5 times in 12 months at hire date from initial

position as a Management Trainee based on demonstrated sales and

management capabilities and results

. 2001-2002: Branch growth of 22% from 180 cars to 220

. 2001: Developed customer service strategies to increase satisfaction

from 52% to 83% (highest ever at the branch)

. 2001: Consistently ranked in the top 5% in Operational Profit for NC

Region

. 2001: Advanced to the largest non-airport branch in the region

. 2001: Ranked Number 1 in corporate sales (B2B) and growth in Southeast

Region

. Performed well above company guidelines in sales, service and growth

. Achieved numerous Spotlight Dinners for top 2% in sales in region

EXTRACURRICULAR ACTIVITIES and AWARDS

Current

. Founder and President - Upstate SC Pi Kappa Alpha Alumni Association -

Membership of 500+

. APICS Board of Directors

. CSCMP Member at Large

. Connect Upstate Networking Member at Large

College

. President and Vice President - Pi Kappa Alpha Fraternity with

membership of 85 men

o Outstanding Brother of the Year,

o Shane Neil Duncan award created for most leadership in chapter

. President - Inter-Fraternity Council - out of 8 fraternities on campus

o Greek Man of the Year

o Most Involved Man on Campus

. Captain - Varsity Cheerleading Team

. Winthrop Ambassador - Campus Tour Leaders

. University Presidents Council on Leadership

. Student Alumni Council

PROFESSIONAL ALLIANCES

CSCMP, APICS

EDUCATION

BS Marketing (GPA 3.43), BA French (GPA 3.3)

Winthrop University, Rock Hill SC

SALES & TECHNICAL SKILLS

Miller Heiman Strategic and Conceptual Selling Alumni

Microsoft Office Products, Word, Excel, PowerPoint, WebEx meetings, CRM

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